Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi North Atlanta
Roswell, GA
514 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 514 reviews
January 02, 2015
Excellent experience! I have been a customer of the team at Audi North Atlanta for many years and have purchased & serviced multiple Audis there. I have always received top I have been a customer of the team at Audi North Atlanta for many years and have purchased & serviced multiple Audis there. I have always received top-notch service in every aspect of my interaction: from test driving to great prices to the painless purchase process to the phenomenal ongoing service/maintenance, I am always impressed with the high level of customer service and professionalism I encounter. I recently purchased another Audi at North Atlanta and it was the best buying process I have ever encountered. Michael Bates and Greg Savitt are cosummate professionals that deliver a very high level of service throughout the buying process. In the service department, Joey McGary has worked with me for years through multiple Audis among others (including Amy Pluger). The fantastic service team is a large part of the reason I keep coming back to Audi North Atlanta. I know I will be well taken care of after each purchase. Great prices, very professional purchase process, amazing customer service! Great dealership! More
by quattrofan
Employees Worked With
Maurice Davis, Greg Savitt, Michael Bates, Maurice Davis
November 29, 2014
Bought Another from Jon and Michael 3 months ago I bought a new A7 from Jon Bush and Michael Bates. I recently decided to purchase a 2015 S8 as well. I did contact all other Audi deale 3 months ago I bought a new A7 from Jon Bush and Michael Bates. I recently decided to purchase a 2015 S8 as well. I did contact all other Audi dealerships in the Atlanta area about my desire for the car. Jon Bush and North Atlanta was by far the quickest to respond. I worked with Jon and Debbie Graber... could not have been happier. Debbie was exextremely professional and to the point. Once again, no games and very direct pricing that was better than all the other dealerships in the area. Since I had an established relationship, the entire purchasing process was quick and easy by dealership terms. Debbie and I agreed on a time for me to arrive the following day and the entire process from start to finish took about an hour. Once again, Jon, Michael and Debbie delivered a product and experience consistent or better than many "supercar" dealerships in the area. More
by ulcard
Employees Worked With
Dominic Dorn, Jon Bush, Debbie Graber, Michael Bates
November 17, 2014
Great experience!!! I cannot imagine buying a car from anyone else than Tres Russell. He went above and beyond by finding me the EXACT car that I wanted. I do not live I cannot imagine buying a car from anyone else than Tres Russell. He went above and beyond by finding me the EXACT car that I wanted. I do not live close by, but Tres made everything so easy for me by going out himself and sending me pictures of cars that I was interested in. He was so friendly and HONEST, which is extremely hard to come by these days. Since purchasing my car, I have called him with multiple questions that he was answered every single time. He not only found me my dream car, but took all of the stress off of my shoulders so that the whole process was easy and as quick as possible. More
by msbigg2
Employees Worked With
Tres Russell, Tres Russell
October 21, 2014
Thank you for the best customer service ever!!! From the moment I walked into the dealership I was treated with respect and kindness. Steve B. went above and beyond to help me decide what was the be From the moment I walked into the dealership I was treated with respect and kindness. Steve B. went above and beyond to help me decide what was the best vehicle for my family. Kevin, Steve and the gentlemen in finance were knowledgable, friendly and extremely helpful. Steve B took about two hours of his time to go over every detail of the Q7 with me. I can not thank you guys enough for treating me and my family so great. You will definitely have my referrals and my repeat business. More
by Serendipity2014
Employees Worked With
Kevin, Steve Blalock
October 03, 2014
Friendly, Pressure-free Service John was fantastic. I found several different cars online and John was the first dealership to call me back and set up a drive. I had to reschedule an John was fantastic. I found several different cars online and John was the first dealership to call me back and set up a drive. I had to reschedule and he immediately sent an email with the new time - no fuss. The drive was great. He allowed us all the time we needed to look at the car. It was used and still had a slight pet odor and was a little dirty and he assured us that would be taken care of. We had other cars to check out, but he didn't pressure us at all, just reminded us it might not be there later. He called us over the weekend to let us know the car was still around. When we came back, they had done an amazing job of detailing the interior! He allowed us to drive it again and when we decided to purchase, he was as efficient as possible with the paper work, all while being friendly and enthusiastic. It was a great experience and I felt he really cared about us getting what we needed, not just about selling a car. More
by lizard.h
Employees Worked With
Jon Bush
August 27, 2014
A4 Cabriolet water damage The dealership was able to get the A4 to pass inspection although the underlying cause is still not fully understood. While I can't recommend an Audi The dealership was able to get the A4 to pass inspection although the underlying cause is still not fully understood. While I can't recommend an Audi based on my experience, I have no further issues with this dealer and can find no fault with their effort. More
by nanasman
Employees Worked With
Paula McCannon
August 13, 2014
Customer Service - Above and beyond! I can't say enough how easy it is to do business with this dealership. Because of this I have brought friends and family back for repeated purchases. I can't say enough how easy it is to do business with this dealership. Because of this I have brought friends and family back for repeated purchases. My recent purchase started with Greg Taylor. I traded a used car and he is fair, reasonable and understands the market. I keep going back to Jon Bush. He is very personable and works extremely hard to satisfy a customers needs in a vehicle. Michael Bates has been a pleasure on multiple occasions, and treats customers as expected when making six figure purchases. Impeccably. With Matt Frier the final paperwork was fast and easy. We chose to finance and he found a lender that actually beat my current "check in hand" rates. Well done. I also had the opportunity to interact with Matt Hamby with Services. He is someone who understands customer service and he lived up to the highest expectations by helping me with one situation. I traditionally buy cars every 12 months, and besides being an Audi fan, I am going to continue to come to North Atlanta. No other dealer has even come close to the service and ease of doing business. Not even dealerships with cars costing 2x or 3x more. Thank you all. More
by ulcard
Employees Worked With
Matt Hamby, Matt Frier, Jon Bush, Greg Taylor, Michael Bates
August 11, 2014
Ultimate Car Buying Experience!! Greg Savitt provided top notch buying experience in line with brand Audi!! He went above and beyond to ensure we were happy customers at the end of th Greg Savitt provided top notch buying experience in line with brand Audi!! He went above and beyond to ensure we were happy customers at the end of the day. Greg worked with me for almost 8 hours and showed utmost patience and perseverance to ensure we complete the transaction. I would highly recommend Greg and Audi North Atlanta for ultimate buying experience. Thank You Greg and entire Audi North Atlanta Team. -Desai (07/31) More
by sudarshand
Employees Worked With
Greg Savitt
July 19, 2014
Great to work with! Steve was really great to work with. He doesn't beat around the bush or drag out the sale. I'm from NY and was visiting family and came in to test dri Steve was really great to work with. He doesn't beat around the bush or drag out the sale. I'm from NY and was visiting family and came in to test drive the Q5. Steve was very easy to talk to and shared a ton of knowledge about the vehicle. I told him what I was looking for in a particular color combination of the Q5 TDI and instead of trying to sell me what was on the lot, he went out of his way to look up inventory in other dealerships and shipments coming in and was going to get me what I wanted and delivered to NY. He got me pricing and model information immediately and gave a good price and added no pressure to the process. I would absolutely recommend Steve to anyone buying an Audi. More
by mcasazza2
Employees Worked With
Steve Blalock
July 06, 2014
These folks stepped up!! Having worked around a small town auto dealership in the past, I have little expectation when it comes to buying a new car. I must admit, however, th Having worked around a small town auto dealership in the past, I have little expectation when it comes to buying a new car. I must admit, however, that Michael Bates and Joleen Dudley really stepped up and made this recent experience the best I've ever had. My wife and I had been speaking to other dealers about an Audi A6, but Michael and Joleen matched, then topped the best offer we had. Michael's follow-up phone calls and Joleen's follow-up emails certainly indicated they wanted our business, not only in the new car arena, but in servicing the Audi we already have. It was our pleasure to spend time with Michael on the day we ordered our new car, as he is an extremely sharp, well-spoken, no-nonsense guy who understands the auto dealer business and knows what it takes to build an effective sales team. He gained a lifetime customer - we have no desire to go anywhere else for all our future needs. More
by bt220s
Employees Worked With
Michael Bates
