
Audi North Atlanta
Roswell, GA
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I can't say enough about these folks at Audi North Atlanta... Having been a BMW family for 15 years, my wife and I decided it was time for a change. Paula, Michael & Nick worked with us to ensure Atlanta... Having been a BMW family for 15 years, my wife and I decided it was time for a change. Paula, Michael & Nick worked with us to ensure my wife had the exact car of her dreams - in this case, a '14 Audi S5 convertible we bought right off the showroom floor! This dream team worked through some wonkiness with our trade-in and ensured the process was seamless, easy, and - most of all - human. The interpersonal element of our experience at this Audi store is amazing. Not once did we feel as if we were a number or another 'mark' walking through the door. These folks didn't know us from the next person in the showroom, but we were treated as if we were long-time customers. I have concluded this establishment has ethics, has a very positive internal culture, and a customer-first approach. They've earned future business from us as well as referrals. More
I came to Audi North Atlanta after several sub-par shopping experiences at Jim Ellis. I submitted an online inquiry on a car that wasn't even on their lot yet, and Nikki responded promptly. Not only d shopping experiences at Jim Ellis. I submitted an online inquiry on a car that wasn't even on their lot yet, and Nikki responded promptly. Not only did she provide me information on the vehicle I inquired about, she asked me about color preferences, features, specs, etc. to start looking for other options - all in the first correspondence. I knew she was going to earn my business. She was prepared, more than any other sales person I've worked with, to find me the car I wanted. The used A4 landed on the lot Friday afternoon - I was in Friday night to test drive - it was completely detailed, ready for scrutiny. I had been shopping for 6 weeks. Their price, before negotiating, was, no lie, the cheapest and most competitive I had seen within 500 miles of Atlanta. It was to be certified - I watched Nikki pull the car up to the service department garage so it'd be the first one in Saturday morning. I drove it off the lot, CPO'd and everything, at 1:30pm Saturday. Chris in financing matched my pre-approved APR, and was a great addition to my experience. After the lackluster time (wasted) shopping at Jim Ellis, my experience with Nikki, and Audi North Atlanta, was exactly what I expect from Audi. I will be doing all services here, and will recommend this dealership without hesitation. More
Just wanted to say "thanks" to both Nicole Sears and Kay Khim for their truly exceptional service during my recent visit to Audi North Atlanta. I have been working with Nicole, when it comes t Sears and Kay Khim for their truly exceptional service during my recent visit to Audi North Atlanta. I have been working with Nicole, when it comes to service visits for our Q5. On this visit, Nicole introduced me to Kay. Safe to say, I received the same outstanding attention and service from Kay that I had previously received from Nicole. They are both fantastic representatives on behalf of Audi North Atlanta, and I truly appreciate their professionalism and attention to detail, everytime I have the opportunity to work with them! Thanks again, Nicole and Kay, for always being there when we need your help with service for our Audi Q5! It is a pleasure to work with you! D. H. Roswell, GA More
Trey was searching for the right car for me for a couple weeks.. I was becoming impatient, but he never rushed me. He kept telling me he would find the perfect car, and he did. Easiest car buying expierence weeks.. I was becoming impatient, but he never rushed me. He kept telling me he would find the perfect car, and he did. Easiest car buying expierence I have ever delt with. While looking for my a4 I went to 4 other audi dealerships and no one compared to audi north Atlanta. Great expierence and great people. I will continue to be a loyal customer after this purchase! It was a great feeling to be welcomed to the family! I appreciate all the help in locatiting the perfect vehicle! More
We had a great experience working with Jon and the dealership. He was very professional, knowledgeable and most important to us, he was very patient and continually offered up solutions and different dealership. He was very professional, knowledgeable and most important to us, he was very patient and continually offered up solutions and different reasons to look at Audi in general and more specific, several of the various models. We will recommend him as opportunities come up. More
These are quality people - Period. Lets be honest, buying a car can be a painful process. I dealt with three people in the purchase of my used Lexus for my daughter and each person shared the same lev buying a car can be a painful process. I dealt with three people in the purchase of my used Lexus for my daughter and each person shared the same level of "lets keep this simple" and "we do the right thing". Through the process, I learned that I could share what our needs and concerns were with more and more certainty that it was going to be used to make the right decision...not just a a sale. In fact, I didn't feel sold, I felt advised. I can't say I have ever had this type of experience before in buying a new or used automobile. I highly recommend Matt Frier, Sandra Parks and Greg Taylor. Be straightforward with them and you will get the same thing back. If the have what you need, you'll get the right result. If they don't, my guess is that they will tell you. More
It is always a pleasure working with Roy in Audi North Atlanta. He is very personable, organized, and gives timely updates on status of car maintenance. My husband and I have owned 4 Audis from this dea Atlanta. He is very personable, organized, and gives timely updates on status of car maintenance. My husband and I have owned 4 Audis from this dealer and have always been very pleased throughout the purchasing and service experiences. More
My wife and I had decided to purchase an S Series A5 that we drove and really liked after working with our Sales Rep, Michael Bates. We were called over by Jon Bush to take care of the paperwork that was r we drove and really liked after working with our Sales Rep, Michael Bates. We were called over by Jon Bush to take care of the paperwork that was required before we went to the Finance Manager. Soon after we introduced ourselves, we became relaxed and comfortable with Jon. He is so friendly with a funny and warm personality. It was like we had known Jon for years. He knew I was interested in the playoff game on TV and he was able to get the paperwork completed and signed quickly while I could keep an eye on the game. It was a real pleasure to work with Jon. Soon after we made our 2 hour drive home, we got a call from Jon to make sure that our trip in our new car went well. He is a true pro and a real credit to the Audi North Atlanta Team. More
I must say I was very impressed with the patience our sales person Jong Kim exhibited on our visit to the dealership, especially considering the SUV we chose was not an Audi. His assistance in making sur sales person Jong Kim exhibited on our visit to the dealership, especially considering the SUV we chose was not an Audi. His assistance in making sure that all our questions and concerns were met really meant a lot to me. He wasn't just concerned about making a sale but satisfying the customer as well. The process was a little lengthy because of the number of customers buying on a Sunday, but over all I am very satisfied. More
Our first visit to this dealership was at lunch today and Nikki took very good care of us, even though we are only considering the purchase of pre-owned vehicle versus a new one, at this point. It is not un Nikki took very good care of us, even though we are only considering the purchase of pre-owned vehicle versus a new one, at this point. It is not unusual for the level of service to drop off immediately once a salesperson finds out that the buyer is shopping the pre-owned vehicle market. In this case, it didn't seem to affect Nikki's service, and we appreciate that! We look forward to working with Nikki and are hopful that she can locate a great deal on a pre-owned car for us. Thanks, Dan & Beth Jacobsen Milton, GA More