Audi North Atlanta

I am writing this because I am SO IMPRESSED by the amazing service I received from both Steve and Greg and a few others last night. As I was heading home to Marietta I noticed a flapping sound and amazing service I received from both Steve and Greg and a few others last night. As I was heading home to Marietta I noticed a flapping sound and was lucky enough to pull into the Audi lot in Roswell. Upon inspection I saw that my right rear tire was low on air. It was just after closing, but Steve was inside and offered to look at the tire. Not only did he look it over but he and Greg drove it over to the side of the dealership and filled it with air. They then noticed a huge nail or screw in the tire. They could have sent me on my way with the air but instead they took their time to remove the nail and apply a plug!!! They had a WONDERFUL attitude even hough it was after hours and hot!! In addition they advised me to seek a patch soon even though they seemed confident the plug would hold. They showed concern and caring to a complete stranger. I would recommend this dealership to anyone wanting GREAT experience. Thank you!!! Thank you!!! You are the best! Marcia Ewen More

Paula McCannon who is the General Manager was a pure joy to deal with. Not only is she a professional but also goes above and beyond for her customers. When I had issues with my salesman (Greg Hampton) an to deal with. Not only is she a professional but also goes above and beyond for her customers. When I had issues with my salesman (Greg Hampton) and business manager (Michael Hecht), Ms. McCannon stepped in, made both myself and my husband comfortable and proud to be an Audi owner. Not only do I love my car, but in the future my husband will be purchasing an Audi (now owns a different make), and once my lease is up, I will either outright purchase my vehicle or buy another Audi. Friends and family will definitely be referred to Nalley Audi. Once again, thank you to Paula McCannon. More

This loyal customer becomes a Raving Fan! A possible This loyal customer becomes a Raving Fan! A possible nightmare averted by Nalley Audi of Roswell's incredible customer service, extensive tenured This loyal customer becomes a Raving Fan! A possible nightmare averted by Nalley Audi of Roswell's incredible customer service, extensive tenured professional knowledge, and great relationship with Audi North America. I purchased my 1st Audi at Nalley Audi (New 2005.5 A4 in 2005)and have impeccably maintained it through the years with every recommended service with the goal of keeping the car for many more years. After 116,000 miles, an unanticipated transmission line failure (at a stop light), rendered my transmission useless and had to be replaced at a cost equal to 1/2 the value of the car. I was not happy at all with the costly situation. This problem was not caused by owner service negligence, impact, nor uncertified service. ALL the recommended service, from day one, was performed and documumented with the Dealership. The entire Nalley Audi Family from Service Consultant Becky, to Service Manager Matt, to General Manager Paula, to Sales Consultant Matt, to Finance Director Erwin rallied with Audi NA to rectify the situation within 48 hours! Not once did they fall short on my expectations as a customer, in fact the exceeded them. Not only did the team at Nalley keep a customer, they kept a loyal Audi enthusiast who can and will continue to spread the inspiring word about the Audi Brand! The moral of this story is that your Audi comes with a dedicated Team at Nalley who will earn your business for years and years, car after car! Thanks you for the outstanding professionalism! Hans More

Sales representative was the most knowledgeable I have ever encountered.He was fully prepared to discuss all aspects of the 2011 A8L that we purcheased. He introduced us to all department heads in the dea ever encountered.He was fully prepared to discuss all aspects of the 2011 A8L that we purcheased. He introduced us to all department heads in the dealership and then spent literally hours with us familiarizing us with the operations of this great vehicle. More

First of all, the vehicle sold itself. I am getting a great car. But on my test drive, I was given ample opportunity to drive the vehicle. It was the longest test drive I had taken. I was even allowe great car. But on my test drive, I was given ample opportunity to drive the vehicle. It was the longest test drive I had taken. I was even allowed to borrow the vehicle overnight which allowed me to see the vehicle in multiple situations: highway versus local streets, fast versus slow, daytime versus nighttime. This was extremely helpful with my decision. Finally, allowing my family to drive it with me and enjoy it with me sealed the deal. More

We have been looking for a car for granddaughter and it was not easy !! The dealerships and car lots we went to were not helpful and or we just did not have a good feeling about the cars . Then we came to was not easy !! The dealerships and car lots we went to were not helpful and or we just did not have a good feeling about the cars . Then we came to Nalley Audi and found a used car that not only did we like the car and felt it was dependable we loved the way Steve Blalock took care of the whole process . You would have thought we were buying five new Audis So for anyone that hates the ordeal of car buying ..... You need to go see Steve Blalock . Thank you Susan Emery More

The overall experience was excellent. All of the staff are very courteous and professional. They kept me informed throughout the entire process of what needed to be done to my car and the cost associated are very courteous and professional. They kept me informed throughout the entire process of what needed to be done to my car and the cost associated. There are no surprises. The pricing was also excellent as I had priced the repairs elsewhere. My car always comes back very clean as well. I will continue to use this dealership for both routine maintenance and other repairs. Once it's time for a new car this will be where I will buy. I highly recommend them for all of your car needs!! More

On my first visit to Nalley, I didn't enjoy my experience, and I voiced it out on this site. A day or two later, Paula (the GM) personally reached out to me to give Nalley another try. I thought w experience, and I voiced it out on this site. A day or two later, Paula (the GM) personally reached out to me to give Nalley another try. I thought why not, and went ahead to visit the next week and ended up buying my car through them! I'm so glad I came back, I had a wonderful experience as a first-time car buyer. Jeremy Greer was my sales rep, and he was a really sweet guy. He tried his best to work with Paula and myself to get me the car I wanted in the budget I wanted to spend. I wasn't planning on buying a car that day, so I hadn't brought any of the things with me that I needed when purchasing a car. Jeremy was incredibly patient with me, always friendly, and I really appreciated it. Overall, I would definitely recommend Jeremy, Paula and the Nalley team to any of my friends. More

My experience with Jack at Nalley Audi was exceptional. I would strongly recommend him and Nalley Audi to anyone who is looking for a new or used car. I have bought and sold quite a few cars, and I don't I would strongly recommend him and Nalley Audi to anyone who is looking for a new or used car. I have bought and sold quite a few cars, and I don't think any of my experiences have been this pleasant. More

My previous A4 has been serviced at Nalley since new, and I have always had great experiences with Roy and the rest of the service team. When I decided I was going to purchase a new S4, I began working with I have always had great experiences with Roy and the rest of the service team. When I decided I was going to purchase a new S4, I began working with Greg through the process. I have been working on cars since I was 15, and it is rare to walk into a dealership and meet a member of the sales team who is more knowledgable about the vehicle than I am. However, Greg knows more about the Audi brand, the mechanics and engineering of the vehicles, and cars in general than any salesman I have ever dealt with before. The buying process was very easy, he was able to reconfigure a car that they already had ordered to my specifications, and it arrived 3 weeks ahead of schedule. They even had a technician stay late the night it arrived to set up my car so that I could have it the next day. Overall this is an excellent dealership with a great staff, and I will continue to purchase my vehicles from them in the future. More