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Audi North Austin
Austin, TX
138 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 138 reviews
December 28, 2016
Very helpful Even though we weren't able to come to a deal, I can't say enough about how helpful and professional Corbin and his sales team was on tring their best Even though we weren't able to come to a deal, I can't say enough about how helpful and professional Corbin and his sales team was on tring their best to get me the deal I was looking for. I can't wait to visit them in the near future and leave with an Audi from North Austin. They never made me feel like I was just another person they were selling a car to and even when I left without buying a car, they were polite and professional. As compaird to the South Austin dealership where i was treated as a coustomer rather then a guest. Thanks again for the most pleasing process I've had in looking for a new car. Please make this your first stop and there's a great chance it will be your last stop. More
by JoelLindhorst
Employees Worked With
Corbin Davenport
Helpful December 26, 2016
Great Experience We knew what we wanted and they got exactly that for us at a fair price. They were very friendly, efficient and sincere throughout our transactions. We knew what we wanted and they got exactly that for us at a fair price. They were very friendly, efficient and sincere throughout our transactions. More
by Jdb
Employees Worked With
Dan Lewis, Elias Nawas
September 22, 2016
Professionalism Personified Worked with Travis Thibodeaux, the internet sales mgr. We found him to be extremely knowledgeable and willing to take as much time as necessary to com Worked with Travis Thibodeaux, the internet sales mgr. We found him to be extremely knowledgeable and willing to take as much time as necessary to compare/contrast various vehicles. We live out of town and drove in to drive several cars that interested us and make a decision. Once a price was agreed on there were no "surprise" extra fees or pressure to purchase optional warranties and so forth. We could not be happier with our purchase and the sales/business staff in general and Travis in particular. More
by paul ammons
Employees Worked With
Travis Thibodeaux
August 09, 2016
BEWARE This is too good to make up. BEWARE of Audi North Austin, they will gouge you for every penny you have. I need to replace my alternator/voltage reg This is too good to make up. BEWARE of Audi North Austin, they will gouge you for every penny you have. I need to replace my alternator/voltage regulator so I figured I might as well replace the water pump while I am at it. I also wanted a quote for the positive battery cable. I called Audi South and was told there were 2 possible alternators so I got a quote for both. The Bosche $175 and the Valeo was $205 Then I called Audi north hoping that they could determine which one to order. They quoted me $575 for the Valeo and $620 for the Bosche, $450 for the positive power cable and $130 for a water pump……… ARE YOU OUT OF YOUR MIND???? I then asked the guy in the parts department, “ Why would one Audi Dealership quote me one price and you guys quote a different price, are you guys independent and just make up whatever process you want?” I then sat quiet on the phone waiting for him to answer me. About 45 seconds later he sheepishly replied, “Yes.” I told him to have a good day and hung up. I thought they would be honest since they were the dealership. After I located the parts I needed I was going to ask to be transferred to service for an install quote thinking they might be expensive but I would know I am not getting ripped off. BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE, They are more crooked then your neighborhood mechanic! If you are gullible and have the money, they will ring you up More
by Vosh123
Employees Worked With
Parts Department.
July 16, 2016
Awesome salesman!! What an awesome salesman! Lee showed us several cars in the heat of the day & never complained. Lee went above & beyond for my family. Stay hydrated What an awesome salesman! Lee showed us several cars in the heat of the day & never complained. Lee went above & beyond for my family. Stay hydrated & keep up the great work👍🏻 More
by Feefs2016
Employees Worked With
Lee Avera
July 14, 2016
Satisfaction Accomplished We had been truck shopping for days. Online and in and out of dealerships looking for the ideal used vehicle to buy. We happened upon 2 Honda Ridgelin We had been truck shopping for days. Online and in and out of dealerships looking for the ideal used vehicle to buy. We happened upon 2 Honda Ridgeline trucks online that were at the Audi North Austin dealership. When arriving and speaking to Lee we found out that only one of the vehicles was available. He brought it around to us. Went out on a test drive with us and tried his best to accommodate us in every way within his power to make us satisfied with the vehicle we were about to purchase. Well needless to say we purchased the vehicle and are satisfied with our investment. More
by jayalan
Employees Worked With
Lee Avera
March 11, 2016
Service Manager provides horrible customer service. I have had two Audis, never had good service. At my most recent service they failed to correct the problem but provides horrible customer service. I have had two Audis, never had good service. At my most recent service they failed to correct the problem but charged me 700$. I returned and they identified a new $700 problem. I asked for an apology on the first work and the service manager asked me who made me boss. My response, you did when I bought an Audi. Horrible. More
by 2012A3
Employees Worked With
Service Manager
December 31, 2015
HATE THE SERVICE Took my 2012 Audi A4 in for service four times and twice they had to recharge my car battery. On December 26,2015 took it in for a new battery. Of cou Took my 2012 Audi A4 in for service four times and twice they had to recharge my car battery. On December 26,2015 took it in for a new battery. Of course the warranty had expired two month earlier I was told. When I question the service advisor about my battery being bad the last time I was in for service, his response was maybe. I ask why the battery wasn't changed then? he said because it probably wasn.t bad. My response was if you had to recharge the battery twice and I drive the car everyday then the battery had to be bad. A battery don't go from being bad to good unless it's changed. what a rip off this place is. I have had nothing but problems with my car since I purchased it. The service people are a joke. The buying experience is great but the service experience is a real joke. I wouldn't recommend this dealership to my worst enemy. I am filing a complaint with BBB. Next time I will buy a BMW. More
by annie401
Employees Worked With
TOMMIE ELLIS
