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Audi North Austin

Austin, TX

3.0
138 Reviews

12971 Pond Springs Rd

Austin, TX

78729

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Showing 138 reviews

December 22, 2020

All was great! Michael was a pleasure to deal with. We usually dread the process of buying a new car. Michael was helpful and made the experience fun! More

by Kelredding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dash! 5 stars
December 11, 2020

The service staff are always helpful and accommodating. Although my warranty has expired I will continue to get my vehicle serviced here because I know I can trust the quality of work. More

by t.elfert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrique Garcia, Tommie Ellis
October 13, 2020

Enrique, went out of his way to repair my Q5. I am deployed, it is comforting to know Audi North will take of my vehicle. Thank you for your service Enrique! More

by jbupp
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrique Garcia
October 13, 2020

Excellent service with great people. They were very fast and informative with what was done, and what may need to be looked at in future checkups. More

by Dgedeon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Laughlin
September 26, 2020

Very pleasant purchase of my 2019 Audi Q5 - everyone involved was very professional. Corbin was our first contact during the process. Tanner Campbell was assisting and finishing the sale. Thanks for a More

by srudolph@mail.com
Recommend Dealer
Yes
Employees Worked With
Mike Laughlin, Corbin Davenport
September 22, 2020

Eon Thomas is very helpful and can help put you in the car of your dreams. The finance department is very helpful and explains everything before you leave. More

by Iamstinkmeaner45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eon Thomas
September 14, 2020

The Service Department is struggling. My attempts to schedule an appointment were very difficult. Once I got an appointment scheduled, the service was good. Since then, I’ve received incorrect email and More

by chuck.taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Recall, don’t
September 08, 2020

We scheduled service for routine maintenance on our A7. Our normal 1/2 day service took 3 days to complete. Very disappointing since we had to arrange for alternative transportation on day 3. More

by gmgaskins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Laughlin
August 26, 2020

there was a recall on Transmission harness and they fixed it. They also updated the center console updates as well, cleaned the vehicle and was ready in 48. Good QoS. More

by vasu.mekala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Laughlin
August 26, 2020

Called on a Tuesday to replace a tire. Tire was available Wednesday and installed that afternoon. A week later discovered a tool mark on the wheel well surface. It appeared the tech tried to clean up and sc More

by rlandgraf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
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