Audi North Miami

I would give the service department "0" stars if possible! I made an appointment for 9/7 to have my brakes looked at. It took over 24-hours to even get a quote for the work and the quote was $12k. possible! I made an appointment for 9/7 to have my brakes looked at. It took over 24-hours to even get a quote for the work and the quote was $12k. Horrible communication and followup with the service department. More

Christina Diaz was my service advisor and was very friendly and attentive. Made sure to point out a safety issue with my vehicle tires. I did not have my tire issues corrected at the dealer but as s friendly and attentive. Made sure to point out a safety issue with my vehicle tires. I did not have my tire issues corrected at the dealer but as soon as I left I went straight to my tire store of choice and purchase two rear tires. More

Kerlym Rodriguez, my service consultant was amazing. Got me in and out and everything taken care of quick and easy. He made sure they checked out a potential problem that I noticed and also gave me the car me in and out and everything taken care of quick and easy. He made sure they checked out a potential problem that I noticed and also gave me the car back cleaner that I gave to them More

Great service! Diana is very professional we having being bringing our family cars here for over 14 years. All the staff are friendly and efficient. bringing our family cars here for over 14 years. All the staff are friendly and efficient. More

Professional staff provided excellent customer service. Would highly recommend this dealership to friends and others. Service area was clean, and uncluttered. Staff practiced C19 safety protocols. Would highly recommend this dealership to friends and others. Service area was clean, and uncluttered. Staff practiced C19 safety protocols. More

Amazing service! People were very friendlyThey gave you Amazing service! People were very friendly They gave you coffee, water, snacks in a very comfortable venue Regarding the situation , COVID 19 , pand Amazing service! People were very friendly They gave you coffee, water, snacks in a very comfortable venue Regarding the situation , COVID 19 , pandemic, everything was neat and clean More

Very clean in the post Covid environment and kept me Very clean in the post Covid environment and kept me informed via text of updates. Kerlym explained all repairs prior to executing them. All staff w Very clean in the post Covid environment and kept me informed via text of updates. Kerlym explained all repairs prior to executing them. All staff was friendly. More

Professional staff and good customer services All the Professional staff and good customer services All the time taking the time to review my car And my prefer sales person is there all the time, Migue Professional staff and good customer services All the time taking the time to review my car And my prefer sales person is there all the time, Miguel Debbiasi. More

I came for a manufacturers reminder and oil chance on my Audi RS3. Great service, quick and very professional! Thank you Audi Miami I will come back soon. Audi RS3. Great service, quick and very professional! Thank you Audi Miami I will come back soon. More

Outstanding customer care from Luis And Cristina. Both provided 100% quality support and excellent communication. I’m extremely satisfied with their attention to detail and customer care! provided 100% quality support and excellent communication. I’m extremely satisfied with their attention to detail and customer care! More