Audi North Miami

Henry was great. He was efficient and friendly throughout the process of dropping my car off and when I picked up my car. Offered water while waiting which was appreciated. Thank you! the process of dropping my car off and when I picked up my car. Offered water while waiting which was appreciated. Thank you! More

All interactions, communications and dealings with each person in the process of buying my new Q5 was excellent. The dealership is beautiful and state of the art, and they use the latest technology for d person in the process of buying my new Q5 was excellent. The dealership is beautiful and state of the art, and they use the latest technology for digital signatures which helps expedite the process More

This dealership is great. People are very attentive and Profesional. They make you feel at ease and the car always come back with no need to go back again for the same thing. Thumbs up for this one. Profesional. They make you feel at ease and the car always come back with no need to go back again for the same thing. Thumbs up for this one. More

The service was excellent overall! Charles, our sales associate, was very attentive, informative and followed-up in a professional and timely manner. I look forward to doing business again with this dea associate, was very attentive, informative and followed-up in a professional and timely manner. I look forward to doing business again with this dealership in the very near future! More

Yelsen has provided fantastic service, responding to all my concerns, courteous and always attentive. I’ve purchased three Audi’s and looking to buy my fourth one. my concerns, courteous and always attentive. I’ve purchased three Audi’s and looking to buy my fourth one. More

Amazing Service, great follow up and assistance through the whole purchasing experience and process. Friendly, clean, good price, lovely and comfortable location. Will recommend to anybody. the whole purchasing experience and process. Friendly, clean, good price, lovely and comfortable location. Will recommend to anybody. More

very professional, francesca and veron are always so nice and tell me exactly what i need in the car for my safety and to keep it like new. and tell me exactly what i need in the car for my safety and to keep it like new. More

Customer service was mediocre, I was sent to three different agents before I finally got customer service. Maybe they just didn’t want to service me. (Keep in mind I had an appointment with a confirme different agents before I finally got customer service. Maybe they just didn’t want to service me. (Keep in mind I had an appointment with a confirmed agent who was working the day of and that agent checked me in.) but nevertheless remain calm cause I needed my car service. Car cleaning and sanitized service was very poor. Car was dirty inside and out and car got to me wet , like the team quickly took my car thru the wash. Inside was dirty and there sanitized service was them wrapping plastic around my driver seat and driver wheel on top of un clean un sanitized vehicle and a nice white piece of paper on top of dirty mat to protect them NOT THE CUSTOMER. the car was not cleaned! I left the AUDI dealership upset and lost all faith in this shady dealership in NMB . I left the dealership not speaking to anyone I just jumped in my car no agent approached me , had to remove all plastic wrapping from the inside of the car.My left light system was not working and service light on. I was told over the phone and sent an estimate of a price for over $3,000.00 and was told by an agent to file a report with my insurance company. I was highly upset so I decided to go to a different mechanic immediately after seeing them. Once the new mechanic popped the hood of the car and instantly noticed that the Audi dealership mechanic team unplugged my lights !!!! Left them unplugged and lied and said I had to replace the whole light. I couldn’t believe it. I asked the mechanic to see if the lights are working , they were all working I just needed a new main light sensor for less than $200.00. FYI I called the AUDI DEALERSHIP CUSTOMER SERVICE TEAM the day of and was constantly being forward to a automated system after speaking to a careless agent who didn’t care what I just went through. I demanded to speak to a manger and didn’t get the opportunity to speak to one. But I’m happy with the new mechanic way more trustworthy. More

This facility is nice and clean. Service Director, Richard Lamos is an asset to your corporation, I hope to see more people like him in this industry. Richard Lamos is an asset to your corporation, I hope to see more people like him in this industry. More

Perfect service, attention to details, as always top quality, using this dealership for the past 10 years. Will recommend this dealership to all my friends and family. quality, using this dealership for the past 10 years. Will recommend this dealership to all my friends and family. More