Audi North Miami

Prestige has streamlined car service to perfection. You make a phone call for an appointment and before you get there you already know who your service associate is going to be. Cristina Diaz was waiting make a phone call for an appointment and before you get there you already know who your service associate is going to be. Cristina Diaz was waiting with my information in front of her computer when I got there. She made sure that my car was serviced promptly and followed up with a phone call the next day to make sure everything was fine with the car and that I was satisfied with Prestige's services. I couldn't have asked for better or faster service. More

Yelson has always been very responsive and continues to be so. After being stuck at a gas station only a few blocks from Audi, and being told by roadside assistance that they would be there anywhere from be so. After being stuck at a gas station only a few blocks from Audi, and being told by roadside assistance that they would be there anywhere from 60 to 90 minutes, I called Yelson. In a matter of five minutes or so, two gentlemen from the service department arrived. When I arrived at Audi, a loaner was waiting for me. After the repair was complete, they kept the car a few days longer to be sure the problem was solved. Yelson always follows through. This is as good as it gets. More

The crew at Prestige did an excellent job to help me buy a new Audi. This is my second car from these folks and they provide consistent good service. Car was detailed perfectly, all options explained and a new Audi. This is my second car from these folks and they provide consistent good service. Car was detailed perfectly, all options explained and I got a very competitive price. Overall very good experience. Thanks More

Great service at Prestige!! Miguel was excellent! Very efficient and welcoming. Will recommend prestige audi to friends and family. Looking forward to more business in the future. efficient and welcoming. Will recommend prestige audi to friends and family. Looking forward to more business in the future. More

The center was very effective and helpfull in making my service expereince as nice and smooth as possible. The only recommendations I would like to make is to add additional Audi models and more Audis to t service expereince as nice and smooth as possible. The only recommendations I would like to make is to add additional Audi models and more Audis to the freight of LOANERS. Initially I had to change my appointment, because since the loaners is first come, first serve if you get there at 9am, 1hr after the center opens, we will be directed to a rental, which is a much less car that we are accoustumed to driving. Lexus down the street, send drivers to your location to drop off a loaner and pick up the car in need of service, all I needed to do was to call and arrange a pick up. This was an amazing benefit and service, that I think Audi could start thinking in offering! More

One thing is to ask to fill out and rate the experience....another is to make one write 25 words or more.....lame. That being said, Alex Yepes was great, to the point, and made this the quickes experience....another is to make one write 25 words or more.....lame. That being said, Alex Yepes was great, to the point, and made this the quickest and most enjoyable dealership experience I have had so far. More

Great service and awesome experience would recommend to a friend looking to purchase a new vehicle. Very fast and got the car I wanted for the price I wanted friend looking to purchase a new vehicle. Very fast and got the car I wanted for the price I wanted More

worst service experience i have ever encountered! my car was kept in their garage for 2 weeks and they did not want to rent me a car! I had a problem with a part of the car that should of been on the warran was kept in their garage for 2 weeks and they did not want to rent me a car! I had a problem with a part of the car that should of been on the warranty and they were charging me for it! More

Very nice and helpful throughout the buying experience. Made the buying process quick and easy. Then went over details on the vehicle's specs. Overall great experience. Made the buying process quick and easy. Then went over details on the vehicle's specs. Overall great experience. More

Margarita was extremely pleasant and straight forward. She was able to locate a car that fit my requests and organized a deal that I could agree to. She answered all of my questions and was available by She was able to locate a car that fit my requests and organized a deal that I could agree to. She answered all of my questions and was available by phone any time I called. She is a pleasure to work with! More