Audi North Miami

I'm annoyed My husband came in to replace a tire (we had a bad flat that could not be repaired) yesterday - took time off work to do it - Ed service mgr was very My husband came in to replace a tire (we had a bad flat that could not be repaired) yesterday - took time off work to do it - Ed service mgr was very nice. But this morning we noticed that we paid for a Pirelli tire (to match the other 3 tires that came w car originally) and someone decided to instead install a Continental Contisport tire. Doesn't anyone check their work? Now we have to back to dealership to get this fixed and waste our time to do this. This is very annoying and we feel like we got the bait and switch. More

Outstanding Customer Service From the moment I stepped my feet in this dealership, I was greeted like I was the only customer in the store. I was offered coffe, water, and a knowl From the moment I stepped my feet in this dealership, I was greeted like I was the only customer in the store. I was offered coffe, water, and a knowledgeable salesman, who was patient and really humble to get me to the payment I was hoping to pay. In less than one hour, I drove off the lot with my brand new Audi Q5. For me the best SUV out there. I have had Mercedez, Lexus and the Q5, is by far the best performance and ride I have tried. I am absolutely satisfied with my purchase and I would definately recommend this dealer to all my loved ones!! Kudos to Daniel Fox and his competent and efficient team! Luciana Loureiro More

Thank you Very quick, friendly and seem less process. Yelson was very helpful. I Managed to get back to my day quicker than expected. Will be back Very quick, friendly and seem less process. Yelson was very helpful. I Managed to get back to my day quicker than expected. Will be back More

Great Service Diana was extremely knowledgable in the service that I was supposed to do. She explained the information very well and was extremely helpful in seeing Diana was extremely knowledgable in the service that I was supposed to do. She explained the information very well and was extremely helpful in seeing that I get a replacement car so I can get to work. I was notified when my car would be ready and the checkout was swift and easy. I am very happy with the service I had and look forward next time to have Diana take care of me when I come in. thank you Diana Ilan zachar More

Good service Good customer service with Alain Lorenzo. It was a pleasure to come at Audi Service Prestige for the due service of my audi q5. best Good customer service with Alain Lorenzo. It was a pleasure to come at Audi Service Prestige for the due service of my audi q5. best More

Excellent Service Overall, excellent experience! The above named employees are excellent plus the dealership owner, Brad is very friendly and always greets me wheneve Overall, excellent experience! The above named employees are excellent plus the dealership owner, Brad is very friendly and always greets me whenever I visit when he is around or passes by. Diana is very dedicated and even follows up with me from home on her days off! This dealership is highly recommended! All 10s !! Paul Warren, Prestige Audi Client since 2003 More

Service Quick and easy, did a good job! No complaints. Car was washed good and had no issues with my car after. Yelson was very good. Quick and easy, did a good job! No complaints. Car was washed good and had no issues with my car after. Yelson was very good. More

Excellent Everything was outstanding, from the time i got to service trying to booked on the fly to the response of my service assistant. Defiantly will keep co Everything was outstanding, from the time i got to service trying to booked on the fly to the response of my service assistant. Defiantly will keep coming... More

Alain Lorenzo Alain was fantastic, I needed service on short notice and he turned it around fast and friendly and focused...great job. Total professional. He ha Alain was fantastic, I needed service on short notice and he turned it around fast and friendly and focused...great job. Total professional. He has potential and should be groomed for Sales. Otherwise I'm going to recruit him for our Hospitality team..seriously. More

Great customer service every visit. The service center at Prestige is really of the most welcoming I've ever visited. It's truly an enjoyable experience every time! Richard Llanes and Lu The service center at Prestige is really of the most welcoming I've ever visited. It's truly an enjoyable experience every time! Richard Llanes and Luis Pagani are not only very professional and knowledgeable but also very personable and welcoming. My experience was very swift as usual and the wash is always appreciated! More