Audi North Miami

Yelson and the rest of the staff were very friendly and prompt. I got my loaner car very quickly and was able to get back to work. Yelson and the rest of the team always make me feel welcomed. Thanks ag prompt. I got my loaner car very quickly and was able to get back to work. Yelson and the rest of the team always make me feel welcomed. Thanks again!! Natalia Edwards More

This was a very easy experience. fast in fast out. no time wasted sitting around. my time is very valuable to me and I appreciate it when that is recognized. Thank you time wasted sitting around. my time is very valuable to me and I appreciate it when that is recognized. Thank you More

This was my first visit for Audi service at Prestige. From the moment I pulled into the service area and opened my door until I drove away I was treated like a special customer. One of the service manag From the moment I pulled into the service area and opened my door until I drove away I was treated like a special customer. One of the service managers greeted me immediately and showed me where to find Luis, who very promptly wrote up my order and offered to provide a loaner vehicle for me to drive while my car was being serviced. I had to wait a while for the loaner, but it was worth the wait to be able to drive an Audi instead of a rental vehicle. Every individual I encountered at the dealership said good morning or took time to chat with me. There appears to be a real emphasis on the customer experience at Prestige. Luis was an exceptional service manager. My care was in for scheduled maintenance and new tires. The tires are great and I assume the quality of the work done matches the friendly professional character of the dealership's staff. I will definitely return for future service and would consider future Audi purchases from this dealer. More

Excellent service and attention, next time I want an A8 as a loaner because I want to try it as my new car thank you as a loaner because I want to try it as my new car thank you More

My next car and the car after that will be an Audi, purchased and service at Prestige. The dealership stood behind the warranty and there were no surprises -- except the pleasant surprise that there we purchased and service at Prestige. The dealership stood behind the warranty and there were no surprises -- except the pleasant surprise that there were not extra non-warranty expenses. The dealership and staff deserves a big round of applause for this very happy customer. My service rep, Diana Giraldo, is the model of great customer care. While the work on the car was going to be lengthy, she kept me apprised at each step of the way and she level-set my expectations (which, by the way, were truly exceeded). I have raved about Diana before, and again I thank Prestige for her training, her tribal knowledge about my car and her willingness to represent, me the car owner, with the shop. Bless her. Knighthood, I say, if sainthood cannot be easily achieved. Thank you dealer, thank you Diana. And because of the exceptional service, my next car will be an Audi with Diana as my patron saint for all things mechanical. /fred thomas More

Best car buying experience ever. Service dept is ran like a well oiled machine. From the door to the finish everyone is friendly and goes out of third way for service a well oiled machine. From the door to the finish everyone is friendly and goes out of third way for service More

I've had two Audis over the course of the last 8 years, an '06 S4 Cabrio and a '13 Allroad, and they were both maintained exclusively by Prestige. The team there is always courteous, professional an years, an '06 S4 Cabrio and a '13 Allroad, and they were both maintained exclusively by Prestige. The team there is always courteous, professional and extremely knowledgeable, which is why I won't go anywhere else! More

I want to be clear that Diana did everything right. But like a team, if one player is really poor the whole team is impacted. And in this case despite Diana being totally great my overall experience was re like a team, if one player is really poor the whole team is impacted. And in this case despite Diana being totally great my overall experience was really awful. More

Yelson has gone above and beyond what I'd expect from a Service Advisor. He is knowledgeable, professional, and courteous and has always given exceptional service. Thanks! a Service Advisor. He is knowledgeable, professional, and courteous and has always given exceptional service. Thanks! More

I always get great customer service when I come in to fix my Audi a3. I wish the car had fewer problems but at prestige they make the experience palatable. my Audi a3. I wish the car had fewer problems but at prestige they make the experience palatable. More