Audi North Miami

Excellent service with Margarita Pochtovaya, appreciate the time and help I received for the past two years, Friendly staff, enjoyable atmosphere and quality at its best. the time and help I received for the past two years, Friendly staff, enjoyable atmosphere and quality at its best. More

Luis never disappoints us. He is very professional and handles all our needs efficiently. He always does a great job. The car itself was serviced in a timely manner and the loaner car used during the dura handles all our needs efficiently. He always does a great job. The car itself was serviced in a timely manner and the loaner car used during the duration of that time was the same make and model as our car, which we were also happy about. All the staff I passed by were very hospitable and friendly. I was even offered a cold beverage which was great customer service on this particular hot, sunny day. The car seems to be running in tip-top shape. Once again, I give this particular experience and dealership “5”s all around. More

Yelsen Maradiaga is totally amazing, he is knowledgeable, professional, and makes the whole experience absolutly painless! Thank you Prestige Audi Service Department very much! 1/20/2014 professional, and makes the whole experience absolutly painless! Thank you Prestige Audi Service Department very much! 1/20/2014 More

I had such a great experience! The facility is gorgeous and I felt welcomed the second I walked in. Everyone was so helpful and I left with a car I really love. and I felt welcomed the second I walked in. Everyone was so helpful and I left with a car I really love. More

Diana, Yelson and Rachid were all communicating when I went to pick-up car and was attempting to resolve an issue. Sales and service worked to find answers. went to pick-up car and was attempting to resolve an issue. Sales and service worked to find answers. More

Great service I'm a happy camper and highly recommend the dealership. They also gave competitive prices as well . A great place and staff to service your vehicle . the dealership. They also gave competitive prices as well . A great place and staff to service your vehicle . More

Very friendly and professional. Sent me an email and called me. Very polite and made sure I had a loaner car. Took my car in the same day. called me. Very polite and made sure I had a loaner car. Took my car in the same day. More

Yelson and the rest of the staff were very friendly and prompt. I got my loaner car very quickly and was able to get back to work. Yelson and the rest of the team always make me feel welcomed. Thanks ag prompt. I got my loaner car very quickly and was able to get back to work. Yelson and the rest of the team always make me feel welcomed. Thanks again!! Natalia Edwards More

This was a very easy experience. fast in fast out. no time wasted sitting around. my time is very valuable to me and I appreciate it when that is recognized. Thank you time wasted sitting around. my time is very valuable to me and I appreciate it when that is recognized. Thank you More

This was my first visit for Audi service at Prestige. From the moment I pulled into the service area and opened my door until I drove away I was treated like a special customer. One of the service manag From the moment I pulled into the service area and opened my door until I drove away I was treated like a special customer. One of the service managers greeted me immediately and showed me where to find Luis, who very promptly wrote up my order and offered to provide a loaner vehicle for me to drive while my car was being serviced. I had to wait a while for the loaner, but it was worth the wait to be able to drive an Audi instead of a rental vehicle. Every individual I encountered at the dealership said good morning or took time to chat with me. There appears to be a real emphasis on the customer experience at Prestige. Luis was an exceptional service manager. My care was in for scheduled maintenance and new tires. The tires are great and I assume the quality of the work done matches the friendly professional character of the dealership's staff. I will definitely return for future service and would consider future Audi purchases from this dealer. More