Audi North Miami
North Miami, FL
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3,133 Reviews of Audi North Miami
My next car and the car after that will be an Audi, purchased and service at Prestige. The dealership stood behind the warranty and there were no surprises -- except the pleasant surprise that there we purchased and service at Prestige. The dealership stood behind the warranty and there were no surprises -- except the pleasant surprise that there were not extra non-warranty expenses. The dealership and staff deserves a big round of applause for this very happy customer. My service rep, Diana Giraldo, is the model of great customer care. While the work on the car was going to be lengthy, she kept me apprised at each step of the way and she level-set my expectations (which, by the way, were truly exceeded). I have raved about Diana before, and again I thank Prestige for her training, her tribal knowledge about my car and her willingness to represent, me the car owner, with the shop. Bless her. Knighthood, I say, if sainthood cannot be easily achieved. Thank you dealer, thank you Diana. And because of the exceptional service, my next car will be an Audi with Diana as my patron saint for all things mechanical. /fred thomas More
Best car buying experience ever. Service dept is ran like a well oiled machine. From the door to the finish everyone is friendly and goes out of third way for service a well oiled machine. From the door to the finish everyone is friendly and goes out of third way for service More
I've had two Audis over the course of the last 8 years, an '06 S4 Cabrio and a '13 Allroad, and they were both maintained exclusively by Prestige. The team there is always courteous, professional an years, an '06 S4 Cabrio and a '13 Allroad, and they were both maintained exclusively by Prestige. The team there is always courteous, professional and extremely knowledgeable, which is why I won't go anywhere else! More
I want to be clear that Diana did everything right. But like a team, if one player is really poor the whole team is impacted. And in this case despite Diana being totally great my overall experience was re like a team, if one player is really poor the whole team is impacted. And in this case despite Diana being totally great my overall experience was really awful. More
Yelson has gone above and beyond what I'd expect from a Service Advisor. He is knowledgeable, professional, and courteous and has always given exceptional service. Thanks! a Service Advisor. He is knowledgeable, professional, and courteous and has always given exceptional service. Thanks! More
I always get great customer service when I come in to fix my Audi a3. I wish the car had fewer problems but at prestige they make the experience palatable. my Audi a3. I wish the car had fewer problems but at prestige they make the experience palatable. More
I had an AMAZING experience at this dealership starting with their kind and sincere approach. They addresses all my needs and we are extremely happy with their kind and sincere approach. They addresses all my needs and we are extremely happy More
Went to Prestige Audi for 45K service as always everything went great and was made to feel at home with bottled water and coffee. Also was given a loaner free of charge while my car was being servi everything went great and was made to feel at home with bottled water and coffee. Also was given a loaner free of charge while my car was being serviced,I would use Prestige for my future service needs. More


