Audi North Miami

The experience was 99% of my satisfaction, the only negative matter it was that it took to much time to complete the service of my vehicle, 2 full days. negative matter it was that it took to much time to complete the service of my vehicle, 2 full days. More

I gave the rating because I was completely satisfied with Yelsons handling of my visit to the dealership. When I returned to pick up my car he gave my wife and I a hand to take our little boys from the renta Yelsons handling of my visit to the dealership. When I returned to pick up my car he gave my wife and I a hand to take our little boys from the rental car to our car. You have a very good employee here ! Regards Ian More

This was my first experience with the service in the dealer and it was not good - first in the website to do the appointment it's not saying that you need to wait minimum 2 to 3 hours for the basic serv dealer and it was not good - first in the website to do the appointment it's not saying that you need to wait minimum 2 to 3 hours for the basic service - i was waiting for 3 hours to receive my car - and the service was only the first service, nothing especial. I called and i sent email before to go to check exactly those points - the experience - unfortunately the employee was on vacation and nobody answered me the phones calls and the email. My learning is: next time i will require a car and i will leave my car in the dealer coming back next day or late afternoon. The service attention from Yelson and Ed was good, they were friendly and transmitting the message. My problem is the comparison - i used to have a Jaguar and the difference in service is big. But again this is a learning for me too. I'm forced to recommend the dealership then i'm recommending but with the considerations mentioned above. More

While waiting for the service on my car, saw the gm make his own car available to a customer, sales manager giving his own lunch to a customer. Great atmosphere and staff working with fun and motivation. Al his own car available to a customer, sales manager giving his own lunch to a customer. Great atmosphere and staff working with fun and motivation. Although I had to wait 3 hours I felt at home. More

Richard and everybody were very helpful and made the experience a lot better. When an issue came up with the trade in, Yuri did as much as he could to resolve it in a satisfactory manner. experience a lot better. When an issue came up with the trade in, Yuri did as much as he could to resolve it in a satisfactory manner. More

Everyone I come in contact with is always friendly, and shows great communication skills. The service business is not easy,but your people make it look that way with a smile on their faces. shows great communication skills. The service business is not easy,but your people make it look that way with a smile on their faces. More

Every time I visit Prestige Audi I am treated very well by Diana Giraldo and the rest of the staff. Issues with my vehicle that I didn't even know exist are taken care of and the prices of my new tires we by Diana Giraldo and the rest of the staff. Issues with my vehicle that I didn't even know exist are taken care of and the prices of my new tires were lower than competitors. I very much enjoy taking my vehicle to Prestige Audi and will continue to do so. More

Luis Pagani did an excellent job with us!!! He took the time to explain all of the service that was to be performed and even spent time with us after the work was complete to further explain the service. I time to explain all of the service that was to be performed and even spent time with us after the work was complete to further explain the service. It is because of Luis and his concern and proffesionlism that i gave this service an Excellent Rating!!! More

I loved how quickly everything was resolved. My only complaint is that when I spoke on the phone with the Internet sales guy and told him exactly what I was looking for, he told me he had a car like tha complaint is that when I spoke on the phone with the Internet sales guy and told him exactly what I was looking for, he told me he had a car like that at the showroom and indeed he didn't. I had to wait 6-7 weeks to get the car. But, Margarita was excellent and the fellow who did the checkout was also excellent. More

I had a great experience at Prestige Audi. The paperwork was surprisingly quick and painless. They were very accommodating and even stayed open a few extra minutes just for me! was surprisingly quick and painless. They were very accommodating and even stayed open a few extra minutes just for me! More