Audi North Miami

I have been giving this rating to this employee and dealership because so far i have been getting the best quality of service and attention making me feel comfortable. Thank you ! dealership because so far i have been getting the best quality of service and attention making me feel comfortable. Thank you ! More

both were very helpful in making sure I had the best experience possible. I appreciate their help and going above and beyond to make me a happy customer. experience possible. I appreciate their help and going above and beyond to make me a happy customer. More

Great service provided by Margarita Pochtovaya. Straight forward and to the point. She made the process smooth and easy. Will definitely recommend to friends and family. forward and to the point. She made the process smooth and easy. Will definitely recommend to friends and family. More

Diana was great and the service was excellent. the only problem was that there were smudge marks on the passanger seat that i had to clean. problem was that there were smudge marks on the passanger seat that i had to clean. More

Diana is always wonderful: Pleasant, accommodating, courteous, attentive, thorough, expeditious--I could go on!! She provides first-class service with a smile and such grace. This is the calibre of cus courteous, attentive, thorough, expeditious--I could go on!! She provides first-class service with a smile and such grace. This is the calibre of customer service that has me remain loyal to Prestige Audi. As well, my sale rep Paul Greenberg (bought two cars with him over the past three years) is top calibre--the best for myriad reasons!--as is Babs in accounting; these excellent people add to the reasons that Prestige Audi has my continued loyalty and positive word-of-mouth. My only issue is with the male (middle age caucasian) who answers the phone/works at reception: His comportment is the anti-thesis of my other experiences: He is rude, curt, sarcastic, not helpful, poor-mannered, poor-attitude, and passive-aggressive = Customer dis-service. One's first experience and impression when calling in to a business are the most important--he does the rest of Prestige's first-class team a huge dis-service. If I had only experienced his comportment, I never would have called back or returned to Prestige. More

The service was great. I did not have to wait in line more then 5 min before Vernon Change started helping me with my Audi A7 maintenance. All the employees there are always friendly and helpful. Vernon more then 5 min before Vernon Change started helping me with my Audi A7 maintenance. All the employees there are always friendly and helpful. Vernon even asked me if I'd like some breakfast served while waiting for my car to be done - which I think was very cool (I wasn't hungry though - but next time I'll check it out). Of course, water or coffee is available every time I go to this dealership. I have great respect to people working there. Thank you! More

I have used Prestige for my past three vehicles and have had a great experience every time. The staff at Prestige is truly exceptional and highly attentive with top-notch customer service!! had a great experience every time. The staff at Prestige is truly exceptional and highly attentive with top-notch customer service!! More

This is our 3rd Audi from Prestige, our second with Jakob. Without a doubt, Prestige, and in particular, Jakob, is focused on ensuring the highest level of customer satisfaction in service and sales. Jakob. Without a doubt, Prestige, and in particular, Jakob, is focused on ensuring the highest level of customer satisfaction in service and sales. Professional and knowledgeable, attentive and personable - words that come to mind in describing the staff of Prestige; personal service and customer focused, in addition would describe Jakob's approach to meeting our needs. My wife and I have very much enjoyed our experience with Jakob and Prestige and would highly recommend Prestige to others (in fact we have already on many occasions). More

Very knowledgeable in his line of position, an was helpful an courteous at all time of contact. The service was not rushed an handle an fix to t helpful an courteous at all time of contact. The service was not rushed an handle an fix to t More

From the moment I spoke with him, I found Oscar to be very helpful and totally professional in every way. You should be proud to have someone like him as your employee! very helpful and totally professional in every way. You should be proud to have someone like him as your employee! More