
Audi North Scottsdale
Phoenix, AZ
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I came into Audi North Scottsdale after searching a number of other dealerships for both Audi and similar level competitors vehicles while on vacation in Arizona. This Dealership is a top notch facilit number of other dealerships for both Audi and similar level competitors vehicles while on vacation in Arizona. This Dealership is a top notch facility in both appearance and presentation. We met Brad Burnham and learned a wealth of information on the new Audi Q5 that we became instantly interested in. We took the car on test drives two separate times as we wanted to be sure and Brad was more than accommodating on those drives answering all our questions and concerns without the typical salesman pressure or tactics, this got my attention and earned my respect. After dealing some with Brad we ordered the new Audi. As we live in Washington state we were kept updated on the delivery date and other info via email with Brad. All documents were handled FedEx and when it came time for delivery we flew back to Arizona and met again with Brad (on his day off no less) and he took alot of time to explain all the features of the Q5. We are very happy with our choice in this dealership and its vehicles. Brad will be our first call for our next vehicle. More
Debby did an excellent sales presentation and provided thorough explanation and demonstartion of the car's features. Debby also made a follow-up call several days after the sale which I found thoughful an thorough explanation and demonstartion of the car's features. Debby also made a follow-up call several days after the sale which I found thoughful and professional. Tara Price did a great job explaining my finance options and obligations. She also detailed available options for the vehicle and assisted me in purchasing the tinted windows for the A4. Jill from the service department provided prompt scheduling for the installation of the tinted windows. She assisted me with the Avis rental car and notified me when the service was completed. More
Jaime and Audi North Scottsdale made choosing a car painless. They helped me find the exact car I wanted. Everyone was fantastic to work with. I recommend them to anyone in the market for an Audi, and painless. They helped me find the exact car I wanted. Everyone was fantastic to work with. I recommend them to anyone in the market for an Audi, and I won't buy a car in the future without visiting them first. I couldn't be happier with my new A4. More
I was ibtereseted in the new Audi A3. I communicated with Brian McCauley several times including taking a test drive. I realised that an A3 was probably not right for me, so I looked at the new A4's. with Brian McCauley several times including taking a test drive. I realised that an A3 was probably not right for me, so I looked at the new A4's. At no point did Brian push me toward any particular decision, but he did provide excellent information regarding any decision I could make. I did choose an A4 with quattro and am very happy with my decision. The finance people did not lean on me to buy anything I did not want. In fact when I did purchase some all weather mats, the person in Parts went out to my car and helped install them. I will do business with Audi of North Scottsdale again, when I replace my wife's car in a couple of years. I will find Brian and will do business with him again. I am enjoying my car. More
Jaime was very polite and helpful through the whole process. I was in the market for a new vehicle to replace my car that was totalled. I explained my situation and that I wasn't quite ready to buy and process. I was in the market for a new vehicle to replace my car that was totalled. I explained my situation and that I wasn't quite ready to buy and he was not pushy at all. When I was ready to buy, he was just as helpful and still was not pushy. That is always greatly appreciated. Everybody we dealth with was fantastic, I hughky recommend this dealership and Jaime. More
I was in the market for a new car so I started communicating with Brian online to get some information. I found him responsive, informative, and honest. I spoke with him in person several times communicating with Brian online to get some information. I found him responsive, informative, and honest. I spoke with him in person several times and never felt pressured to make a decision, yet was given as much information about options as possible. I test drove several cars and decided on a new A4. I feel that Brian got me a very good deal and I am very pleased with the decision. The service department added tinting and did a good job in all aspects of the work. The parts department sold me some accesories and even helped put them in the car. I intend to buy my wife a new Q5 in a couple of years and will look to Brian and Audi of North Scottsdale when I do. I would not hesitate to do business with them again. More
I bought my 2008 TT online because my local dealer didn't have anything on the lot. I was scared at first to buy a pre-owned vehicle sight unseen, but it worked out very well. David explained everything an have anything on the lot. I was scared at first to buy a pre-owned vehicle sight unseen, but it worked out very well. David explained everything and was patient with my initial fear. I have the TT now . . . and it's adorable. It's exactly what I wanted. This is a dealership you can seriously trust . . . even from a distance! More
I spent about 1 week working with Sales to get the correct car (style, color, interior). When I decided on a car everything was done (negotiating, scheduling) via e-mail. Then I arrived at the deale correct car (style, color, interior). When I decided on a car everything was done (negotiating, scheduling) via e-mail. Then I arrived at the dealership it was painless to close the deal. No pressure to buy added warranty or anything extra. I did purchase all weather mats and the parts people even helped pop them in the car. Service department seems pretty reliable. I would buy from them again, in fact I plan to purchase my wife a new car in about two years and it will likely be bought there and from Brian McCauley. More
One of the easiest experiences I've had buying a car. They had a very laid back approach to finding out what I wanted, showing me what they had in stock, getting a car for me from another dealership to f They had a very laid back approach to finding out what I wanted, showing me what they had in stock, getting a car for me from another dealership to fulfill my needs, and giving me a fair deal. Overall positive experience. More
I went in last May just to look at the new Audi Q5 and was met by Debby. To keep it short, I left with a new Q5. Never even made it to the competitors to look at other products. Easy "haggling", friend was met by Debby. To keep it short, I left with a new Q5. Never even made it to the competitors to look at other products. Easy "haggling", friendly knowledgable sales/service. This was my first high-end luxury car purchase and I will DEFINITELY return for another Audi and will purchase it from this dealer. I have returned a couple of times for service and have been treated as if I'd been buying there for years. Can't wait for my next purchase from them. More