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Audi North Scottsdale

Phoenix, AZ

4.9
1,111 Reviews

7150 E Princess Dr

Phoenix, AZ

85054

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Showing 1,111 reviews

October 28, 2009

As a Canadian snowbird, I travelled to Phoenix and had some car trouble on the way. I had repairs done in Boseman Montana and on the way from Boseman to Phoenix, I had another issue. I phoned for an app More

by patvs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Secrest
Nov 12, 2009 -

Audi North Scottsdale responded

Thank you for your kind remarks about Tyler Secrest and your service experience with Audi North Scottsdale. Your satisfaction is very important to me. Should you need service again on your next trip out of Canada we hope we can assist you once again. Kind regards Mark Reicks General Manager Audi North Scottsale www.audinorthscottsdale.com

October 28, 2009

I took my Audi in for a routine oil change and was surprised at how polite and helpful my advisor was. He made sure I understood what would be done and how much the costs was.I waited for my car as th More

by jacq557
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brown, Jason Brown
Oct 29, 2009 -

Audi North Scottsdale responded

Thank you for your comments regarding Jason Brown and your experience at Audi North Scottsdale. Your satisfaction is very important to me. If I can be of assistance in the future please do not hesitate to call. Mark Reicks General Manager Audi North Scottsdale www.audinorthscottsdale.com

October 28, 2009

I have never had better service experiences than I have had at this dealership. Jason, my service manager, is the most knowledgeable, personable attentive service person I have ever dealt with. This review More

by andyk56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brown, Jason Brown
Oct 29, 2009 -

Audi North Scottsdale responded

Thank you for your comments regarding Jason Brown and for your continued patronage over the past 4 years. Your continued satisfaction is very important to us. Please let me know if I can assist with anything in the future. Kind regards Mark Reicks General Manager Audi North Scottsdale www.audinorthscottsdale.com

October 28, 2009

I am a Winter resident and every fall I bring my Lexus LS 430 in for service. Tyler Secrest has been my rep who takes care of everything. Way better service than I was getting at the Lexus Dealership! Will More

by archmann28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Secrest
Nov 12, 2009 -

Audi North Scottsdale responded

Thank you for your remarks regarding Tyler and your experiences with our service on your Lexus. We strive to exceed your expectations and we would love to have you in the Audi family of cars. Please let me know if I can be of assistance in the future. Kind regards Mark Reicks General Manager Audi North Scottsdale www.audinorthscottsdale.com

October 27, 2009

this service department and representative were extremely helpful, polite, knowledgable and eager to make my service experience enjoyable and QUICK, which is very important with a busy schedule. i would hig More

by abauto109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tyler/service
Oct 28, 2009 -

Audi North Scottsdale responded

Thank you for your comments regarding your recent service visit with Tyler. We realize your time is valuable and I am happy to hear we were able to meet your expectations. We look forward to serving you again in the near future. Kind regards Mark Reicks General Manager Audi North Scottsdale 480 538 4010 www.audinorthscottsale.com

October 27, 2009

Tyler went above and beyond what was expected of him. Super personable & helpful. I feel confident and trust Tyler and crew when bringing car in for service. I know Tyler will do what he says he is goi More

by tstar56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Secrest
Oct 28, 2009 -

Audi North Scottsdale responded

Thank you for taking time to write about your experience with Tyler and our crew at Audi North Scottsdale. If I can ever be of assistance please do not hesitate to call me. Kind regards Mark Reicks General Manager Audi North Scottsdale 480 538 4010 www.audinorthscottsdale.com

October 27, 2009

I had the greatest experience working with Steve he knows exactly what a customer is looking for and taylors to the way they like to do business. I feel very relaxed around Steve and know I can trust him in More

by sbrandl1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Baca, Steve Baca
Oct 27, 2009 -

Audi North Scottsdale responded

Thank you for your kind words regarding your experience with Audi North Scottsdale and Steve Baca. I understand you have many places to choose when buying your car so earning your trust is very important to us. Please feel free to contact me if I can ever be of assistance. Kind regards Mark Reicks General Manager Audi North Scottsdale www.audinorthscottsdale.com

October 27, 2009

All the staff is very friendly when I come in to have my car serviced. Anthony & Jason are the "best" and they don't mind if I bring my "puppy" in also. They are very professional and friendly and it's al More

by Caroline Turner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brown, Jason Brown, Anthony Pacheco
Oct 28, 2009 -

Audi North Scottsdale responded

Hi Caroline Your puppy is welcome anytime. Thank you for your positive comments regarding Jason and Anthony as well as the team here at Audi North Scottsdale. The Avant is a great car! I wish you many years of continued enjoyment with the Audi brand. kind regards Mark Reicks General Manager Audi North Scottsdale www.audinorthscottsdale.com

October 27, 2009

David Silver was super helpful in every possible way. Great service and very friendly. Getting the used A3 into my price range was a task, as well as replacing a scratched bumper plate. He was most accom More

by emil.crystal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Silver, David Silver
Nov 12, 2009 -

Audi North Scottsdale responded

Thank you for taking time to review our dealership and your kind words regarding David Silver. Your satisfaction is very important to me. You will be surprized how quickly the 2 year lease goes and we are hopeful we can keep you with the Audi brand for many years to come. Please let me know if I can be of assistance to you in the future. Kind regards Mark Reicks General Manager Audi North Scottsdale www.audinorthscottsdale.com

October 27, 2009

Tyler Secrest (service department) provided not only excellent service, but quick! He was extremely knowledgeable and thorough in the service with which he provided! I would definitely recommend this de More

by vsgiancola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Secrest
Oct 28, 2009 -

Audi North Scottsdale responded

Thank you for your comments regarding Tyler and your experience with Audi North Scottsdale. We have a good team that has been in place for many years now. We appreciate your business and hope to see you again soon. Kind regards Mark Reicks General Manager Audi North Scottsdale 480 538 4010 www.audinorthscottsdale.com