Audi North Scottsdale
Phoenix, AZ
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I have owned plenty of cars in the past where dealerships and service advisors really dont care who you are. Anytime I need anything for my audi, Tyler is always there to help out with any situation let alon and service advisors really dont care who you are. Anytime I need anything for my audi, Tyler is always there to help out with any situation let alone remembers you by name. That to me shows amazing service! If anyone ever needs service for their audi I would tell you to go to Tyler hands down. One of the best service advisors I have ever had! More
I am a Winter resident and every fall I bring my Lexus LS 430 in for service. Tyler Secrest has been my rep who takes care of everything. Way better service than I was getting at the Lexus Dealership! Will 430 in for service. Tyler Secrest has been my rep who takes care of everything. Way better service than I was getting at the Lexus Dealership! Will probably buy my next car from Audi due to your exceptional service department. More
Audi and Tyler Secrest have been servicing my car for the past 3 years. Everything is taken care of th same day & my car comes back to me cleaner than I left it. Tyler always consults with me first if there past 3 years. Everything is taken care of th same day & my car comes back to me cleaner than I left it. Tyler always consults with me first if there is any additional work he thinks should be done & I always appreciate that!!! Would not take my car anywhere else! More
Very good customer service. Tyler has a very professional attitude and was very helpful. All of our questions were answered with great detail and service was very fast and efficient. The waiting area was ver attitude and was very helpful. All of our questions were answered with great detail and service was very fast and efficient. The waiting area was very clean and the showroom is beautiful. Would recommend to anyone. More
this service department and representative were extremely helpful, polite, knowledgable and eager to make my service experience enjoyable and QUICK, which is very important with a busy schedule. i would hig helpful, polite, knowledgable and eager to make my service experience enjoyable and QUICK, which is very important with a busy schedule. i would highly recommend this dealership and will be using them again in the future. thank you More
Tyler Secrest (service department) provided not only excellent service, but quick! He was extremely knowledgeable and thorough in the service with which he provided! I would definitely recommend this de excellent service, but quick! He was extremely knowledgeable and thorough in the service with which he provided! I would definitely recommend this dealership again! It is so nice to work with people that truly enjoy their job! Thank you again! More
Tyler went above and beyond what was expected of him. Super personable & helpful. I feel confident and trust Tyler and crew when bringing car in for service. I know Tyler will do what he says he is goi Super personable & helpful. I feel confident and trust Tyler and crew when bringing car in for service. I know Tyler will do what he says he is going to do and more. I wish all service managers were like Mr. Secrest More
David Silver was super helpful in every possible way. Great service and very friendly. Getting the used A3 into my price range was a task, as well as replacing a scratched bumper plate. He was most accom Great service and very friendly. Getting the used A3 into my price range was a task, as well as replacing a scratched bumper plate. He was most accommodating with both of these things. I would recommend using this dealership. More
All the staff is very friendly when I come in to have my car serviced. Anthony & Jason are the "best" and they don't mind if I bring my "puppy" in also. They are very professional and friendly and it's al car serviced. Anthony & Jason are the "best" and they don't mind if I bring my "puppy" in also. They are very professional and friendly and it's always a good experience when I come. The free internet is also great and the chairs are comfy cozy. Also when I phone to make an appointment it's easy and quick to get in. Love my Audi Avant, a fun car to drive and great on gas too. More
I had the greatest experience working with Steve he knows exactly what a customer is looking for and taylors to the way they like to do business. I feel very relaxed around Steve and know I can trust him in exactly what a customer is looking for and taylors to the way they like to do business. I feel very relaxed around Steve and know I can trust him in getting the deal done. When I called him inquiring about a new purchase and advised him on what my expectations were he worked hard to make sure they were met before I even stepped foot in the dealership the sale was seamless and I am extremely happy with my new purchase. I highly recommend working with Steve Baca of Audi North Scottsdale. If you have any questions or want to get into a new car without the usual dealership hassle Steve is your man! More










