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Audi North Scottsdale

Phoenix, AZ

4.8
1,157 Reviews

7150 E Princess Dr

Phoenix, AZ

85054

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Showing 1,157 reviews

October 20, 2022

Fantastic service. Personal and listened to what we were looking for. Car is amazing and Gary walked us through all the features and answered our many, many questions More

by Denise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Buffington
Oct 22, 2022 -

Audi North Scottsdale responded

Hi Denise, It is a genuine pleasure to have been chosen by you here at Audi North Scottsdale. Thank you for sharing your experience with us and giving positive feedback. We are elated to learn our team was so helpful and informative. If you need further assistance, please contact us anytime. Have an awesome day.

October 18, 2022

The Service was performed extremely well and the improvement to my vehicle was just amazing. A job really very well done........excellent Staff. !!!! More

by davidbatten77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Mcbride Was excellent in every way........, Nelson Alvarez
Oct 20, 2022 -

Audi North Scottsdale responded

Thank you for the wonderful feedback. Here at Audi North Scottsdale, we take pleasure in being able to adequately fulfill the needs of our guests. For any additional assistance, please feel free to contact us anytime. Have a pleasant day.

October 17, 2022

Everything ran like an Indy pit stop. No wait times and personnel went out of their way to minimize any potential delays. The work performed was professionally done at a reasonable price More

by Azskorupa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Oct 19, 2022 -

Audi North Scottsdale responded

Hello, we are so glad we could provide you an efficient and professional service experience here at Audi North Scottsdale. Our team is glad your car was returned in immaculate condition and that you received such great care. Please do not hesitate to visit us if you need anything else.

October 16, 2022

A coworker referred me to Audi North Scottsdale. I spoke with Nelson Alvarez who helped me from start to finish. Through a Pandemic we were still able to order a new car and I was kept informed abou More

by delprincipe26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse in Finance, Nelson Alvarez
Oct 19, 2022 -

Audi North Scottsdale responded

We cannot thank you enough for taking the time to write this thoughtful play-by-play of your entire experience with us. Our Sales Team is dedicated to providing all our guests with outstanding customer service. We are overjoyed our staff we're able to get you into your new car without a hitch, even in those trying times. Congratulations on your purchase and thank you for choosing us here at Audi North Scottsdale. We appreciate your recommendation. If you ever need further assistance, please contact us anytime. Happy driving.

October 14, 2022

Service was fine. Price was too high. Car came back in good shape. Car was done in one day. More

by Richardaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory
Oct 17, 2022 -

Audi North Scottsdale responded

Thank you for your wonderful 5-star rating, Richard. We are always happy to help here at Audi North Scottsdale.

October 12, 2022

Good service fast response times keep you updated don’t charge you for things they shouldn’t More

by Thomasshultz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Oct 14, 2022 -

Audi North Scottsdale responded

We here at Audi North Scottsdale appreciate your five-star review. We are thrilled to learn our Service Team provided good service, fast response times, and kept you updated. Let us know if we can be of further assistance to you.

October 12, 2022

Great service, staff, atmosphere & most professional! The only place we’d go! Thank you for all you do! More

by rmbaliski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wyatt Tolby
Oct 15, 2022 -

Audi North Scottsdale responded

Hi. We are incredibly grateful for this positive feedback. A review like yours helps us to confirm that our guests are receiving the customer service experience they deserve. Thank you for choosing Audi North Scottsdale. If you need further assistance, please contact us. Have a lovely day.

Oct 15, 2022 -

rmbaliski responded

Always excellent service! Kniw we are in good hands here!

October 09, 2022

I arrived at the service drive at 0740, and by the time I gave my keys to the valet, Cory Oliver had arrived and welcomed me to the dealership. I had an appointment, so he was aware that I was bringing my wi More

by Purdue73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Oliver, Service Advisor
Oct 10, 2022 -

Audi North Scottsdale responded

Hello! You deserve nothing but the best in customer service. We're grateful to receive your5five-star rating and know you were satisfied with the quality care you received from Audi North Scottsdale.

October 08, 2022

Ryan is the best service guy around. I broke the rules on the rental, they helped me out anyway. Sales team don't pressure you, they have fixed issues abd honored my new 22 Audi I didn't More

by dmills86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wyatt Tolby, Brandon Overly
Oct 10, 2022 -

Audi North Scottsdale responded

Hi. Thank you so much for this terrific review. We are happy to learn our Service Department and Sales team went above and beyond to make your experience with us pleasant and smooth. You deserve it. Here at Audi North Scottsdale, we value your business and endorsement. If you ever have any questions or need further assistance, please contact us anytime. Have an amazing day.

October 02, 2022

Went to dealer to have Component Protection removed from A/C control unit. They were able to do fairly quickly. Was disappointed with the cost, since this was a software related issue, but the service manag More

by Charmervin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 04, 2022 -

Audi North Scottsdale responded

Hello, we thank you for your feedback that you have shared. Our Service Team was happy to be knowledgeable about the Component Protection removed for your A/C control unit. If your require any additional assistance, Audi North Scottsdale will be glad to help.

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