
Audi North Scottsdale
Phoenix, AZ
Filter Reviews by Keyword
By Type
Showing 1,157 reviews
Fantastic service. Personal and listened to what we were looking for. Car is amazing and Gary walked us through all the features and answered our many, many questions Personal and listened to what we were looking for. Car is amazing and Gary walked us through all the features and answered our many, many questions More
The Service was performed extremely well and the improvement to my vehicle was just amazing. A job really very well done........excellent Staff. !!!! improvement to my vehicle was just amazing. A job really very well done........excellent Staff. !!!! More
Everything ran like an Indy pit stop. No wait times and personnel went out of their way to minimize any potential delays. The work performed was professionally done at a reasonable price No wait times and personnel went out of their way to minimize any potential delays. The work performed was professionally done at a reasonable price. The car was returned in immaculate condition. More
A coworker referred me to Audi North Scottsdale. I spoke with Nelson Alvarez who helped me from start to finish. Through a Pandemic we were still able to order a new car and I was kept informed abou I spoke with Nelson Alvarez who helped me from start to finish. Through a Pandemic we were still able to order a new car and I was kept informed about each stage through the build process. Once the vehicle was ready, Nelson and the rest of the staff made the purchase of the vehicle seamless. I was very impressed with the staff and the dealership as a whole. I have already tried referring friends to buy their car from Audi North Scottsdale. More
I arrived at the service drive at 0740, and by the time I gave my keys to the valet, Cory Oliver had arrived and welcomed me to the dealership. I had an appointment, so he was aware that I was bringing my wi gave my keys to the valet, Cory Oliver had arrived and welcomed me to the dealership. I had an appointment, so he was aware that I was bringing my wife's 2014 A5 cabriolet in for a 4 wheel alignment. Cory offered me a rental car while the work was being performed, but I said that I would wait and read a book that I had brought with me. Cory said the work would take between 2 1/2 and 3 1/2 hours, and I might want to go upstairs where it is quiet. Two and 1/2 hours later Cory came upstairs to tell me that the work was completed, and the car was over at the wash rack. He said to come down in 10 minutes, and I would be on my way. And so it was... More
Ryan is the best service guy around. I broke the rules on the rental, they helped me out anyway. Sales team don't pressure you, they have fixed issues abd honored my new 22 Audi I didn't I broke the rules on the rental, they helped me out anyway. Sales team don't pressure you, they have fixed issues abd honored my new 22 Audi I didn't buy from them. The next ne I get will be 100%?through them!! More
Went to dealer to have Component Protection removed from A/C control unit. They were able to do fairly quickly. Was disappointed with the cost, since this was a software related issue, but the service manag A/C control unit. They were able to do fairly quickly. Was disappointed with the cost, since this was a software related issue, but the service manager was really great and knowledgeable. A/C works great now. More