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Audi North Scottsdale

Phoenix, AZ

4.8
1,152 Reviews

7150 E Princess Dr

Phoenix, AZ

85054

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Showing 1,152 reviews

May 19, 2022

Maria Galvez is main reason I use this dealership. She is top notch for customer service. Great attention to detail and follow up. More

by Scottwoj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Galvez
May 20, 2022 -

Audi North Scottsdale responded

Scott, we're happy you found our team to be so supportive during your experience here at Audi North Scottsdale. Our team strives to deliver an excellent experience, and we're glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 13, 2022

Excellent service. Very responsive and helpful. Kept me informed on the progress of the work daily. Worked with my very difficult 3rd party warranty company. More

by ghendrix123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Galvez
May 13, 2022 -

Audi North Scottsdale responded

Anytime, Audi North Scottsdale wants the best for you. We are dedicated to your needs and look forward to your next visit.

May 12, 2022

Debbie and the team at Audi Scottsdale worked with me to get exactly what I was looking for and made the whole process easy and straightforward More

by Kuyffuyx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debby Lloyd, Kari Paulson, David Cordero
May 13, 2022 -

Audi North Scottsdale responded

Thank you for your high star rating. We're happy to see that your experience with our team here at Audi North Scottsdale was excellent! We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!

May 11, 2022

They followed up, And answered all my questions I had. Great service! I will be back More

by Rfeller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria
May 12, 2022 -

Audi North Scottsdale responded

Thank you for taking the time to leave us a 5-star review. We appreciate your business here at Audi North Scottsdale and look forward to helping with any future needs.

May 10, 2022

Everything is right with the exception of not being informed about new loaner fee until I got there alone to leave my car off. Wouldn’t have done loaner at their $30 fee, if I had been informed. Embarr More

by 68zorba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Pacheco, Chris Curtin
May 11, 2022 -

Audi North Scottsdale responded

Thank you very much for taking the time to leave this feedback with us. We look forward to doing business with you again at Audi North Scottsdale.

May 11, 2022 -

68zorba responded

Audi North Scottsdale May 10, 2022 68zorba Everything is right with the exception of not being informed about new loaner fee until I got there alone to leave my car off. Wouldn’t have done loaner at their $30 fee, if I had been informed. Embarrassing.

May 08, 2022

Matt and his assistants in Service offer incredible customer service that is beyond compare. Great experience! More

by dweisbaum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
May 09, 2022 -

Audi North Scottsdale responded

Hi there, It's lovely to learn about your incredible customer service experience. Thank you for choosing Audi North Scottsdale and we look forward to working with you again.

May 07, 2022

Very professional and friendly staff. Good communication on what was done on car and how the car is doing More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt Tolby
May 07, 2022 -

Audi North Scottsdale responded

Hi Jim, Thanks for sharing the details of your professional and communicative service experience. If there is anything else you need then please contact us at Audi North Scottsdale.

May 05, 2022

Very honest and easy to work with to repair my son’s S5. They stood behind their quote even though additional work was performed. Could not ask for a better experience. More

by OhioGuy@ASU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Audi Service
May 05, 2022 -

Audi North Scottsdale responded

Thank you for taking the time to share your experience. We at Audi North Scottsdale are elated to learn that you enjoyed a great dealership experience working with our Service Team. Please don't hesitate to reach out to us if there is anything more we can do.

May 01, 2022

They really go the extra mile to work with you. It is great to see Customer Service throughout the entire dealership. Matt in service is great. More

by krrice10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
May 02, 2022 -

Audi North Scottsdale responded

Thank you for sharing your review with our team. We are elated to hear that you had a wonderful experience with our Sales and Service Departments. We always strive to provide excellent customer service to each and every customer and we are glad to know that you received excellent service. The Audi North Scottsdale Team welcomes you back for any of your future automotive needs.

April 30, 2022

Quick to respond, friendly and helpful. Efficient, well run program. They get the job done. Great service department . More

by patriciaquinta7@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory . My agent excellent and friendly , Wyatt Tolby, Brandon Overly
May 02, 2022 -

Audi North Scottsdale responded

Thank you for giving our friendly and helpful Service Department here at Audi North Scottsdale a high rating and positive feedback. We appreciate you and hope to have you return for future services.

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