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Audi North Scottsdale

Phoenix, AZ

4.8
1,154 Reviews

7150 E Princess Dr

Phoenix, AZ

85054

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Showing 1,154 reviews

May 01, 2022

They really go the extra mile to work with you. It is great to see Customer Service throughout the entire dealership. Matt in service is great. More

by krrice10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
May 02, 2022 -

Audi North Scottsdale responded

Thank you for sharing your review with our team. We are elated to hear that you had a wonderful experience with our Sales and Service Departments. We always strive to provide excellent customer service to each and every customer and we are glad to know that you received excellent service. The Audi North Scottsdale Team welcomes you back for any of your future automotive needs.

April 30, 2022

Quick to respond, friendly and helpful. Efficient, well run program. They get the job done. Great service department . More

by patriciaquinta7@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory . My agent excellent and friendly , Wyatt Tolby, Brandon Overly
May 02, 2022 -

Audi North Scottsdale responded

Thank you for giving our friendly and helpful Service Department here at Audi North Scottsdale a high rating and positive feedback. We appreciate you and hope to have you return for future services.

April 30, 2022

High quality vehicles and personnel. Easy process beginning to end. Only negative was no ownermanual. More

by HQ Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kari Paulson, Dave Bonano, Gary Buffington, Nelson Alvarez
May 02, 2022 -

Audi North Scottsdale responded

We are so happy to see that you had an easy experience with our team here at Audi North Scottsdale. Thank you for the positive rating.

April 29, 2022

I brought my Q8 in to repair a reoccurring issue with the antilock system and still not working properly. More

by lauraleddy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
May 05, 2022 -

Audi North Scottsdale responded

Hello, Our goal is to provide an exceptional service experience to every customer, and I would like the opportunity to discuss your feedback. Can you please send your preferred contact method to me? Best regards, Chris Powell General Manager Audi North Scottsdale cpowell@penskeautomotive.com

April 29, 2022

This was an outstanding service experience! Everyone was courteous and met expectations. Cory is the best. More

by Kathleen Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Olliver
Apr 30, 2022 -

Audi North Scottsdale responded

We're so pleased to learn that you had such a wonderful visit. If you need anything down the road, let us know. We're always here to help!

April 29, 2022

Always, excellent service! Thank you Ryan Schofield! You always are so pleasant and helpful when I come in for my service visits. More

by mariaconti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Schofield
Apr 30, 2022 -

Audi North Scottsdale responded

Thank you for your positive review. Please let us know if there’s anything else that we can do for you in the future. We're glad to see you had a great visit.

April 27, 2022

The salesman, Gary Buffington was extremely helpful and friendly. We went for a test drive and he was extremely careful to explain all the great features of the Audi Q5. He showed the different colors and More

by Frankiekoerner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kari Paulson, Gary Buffington
Apr 29, 2022 -

Audi North Scottsdale responded

Hi, thank you for taking the time to leave a positive review for us at Audi North Scottsdale. We're happy we could exceed your expectations and provide you with a pleasant buying experience! If you have any further questions, please give us a call. We're always happy to help!

April 27, 2022

My third service visit. Excellent again. From scheduling through servicing the team does an excellent job. More

by shari_w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew , Wyatt Tolby, Brandon Overly
Apr 28, 2022 -

Audi North Scottsdale responded

Hello Shari. Tank you for the five-star rating. Audi North Scottsdale and our Service Team is happy to hear about your smooth visit with us. We look forward to doing business with you again soon.

April 26, 2022

They alway make me feel like royalty and they tell you like it is and don’t make up things that don’t need repairing as far as I can tell because I have taken my car to my trusted mechanic and he came up More

by Nv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Overly
Apr 26, 2022 -

Audi North Scottsdale responded

Your positive rating is greatly appreciated. Thank you for taking the time to give us a 5-star rating. Have a nice day!

April 25, 2022

Service provided was very good. Appreciated getting a Lyft ride home. Unfortunately prices are very expensive for parts and labor. More

by Kevin Eads
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Oliver
Apr 26, 2022 -

Audi North Scottsdale responded

Thank you for your positive review. It is fantastic to know that our team could meet your expectations. Thank you for choosing Audi North Scottsdale and we look forward to your next visit.

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