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Audi North Scottsdale
Phoenix, AZ
1,152 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 24, 2024
Purchased a vehicle for my daughter 3 weeks ago from Gary B. & paid in full with a cashiers check. Because we paid with a check their policy is to run a credit bureau for fraud. Penske protocol. Take poss B. & paid in full with a cashiers check. Because we paid with a check their policy is to run a credit bureau for fraud. Penske protocol. Take possession of vehicle & paid in full for 2023 Audi Q5 Then 3 weeks later get an envelope from Chase auto credit for payments on a 2018 Audi convertible for $18000…which never happened. Call Chase & they say it’s a possible booking error from Audi North Scottsdale. Proceed to visit the dealership & relay story to Perry Fetech head of Financial services department. He apologized said he would resolve & f investigate what occurred. It’s 3 days later, no call no follow up. Completely zero accountability or common courtesy, SO UNACCEPTABLE & UNPROFESSIONAL. Still shaking my head. More
by donh2
Employees Worked With
Perry no follow up Fetsch, Kari Paulson, Gary Buffington
October 18, 2024
Our new vehicle sales experience with Gary Buffington was void of pressure, The pricing and trade-in experience was professional and well done. void of pressure, The pricing and trade-in experience was professional and well done. More
by jfaupel4679
Employees Worked With
Gary Buffington
October 04, 2024
My sales and delivery experience was professional, efficient, thorough and prompt. Sales associate made the process smooth and easy including the negotiation. efficient, thorough and prompt. Sales associate made the process smooth and easy including the negotiation. More
by Greg
Employees Worked With
Wyatt
September 04, 2024
Work with Gary Buffington! He was communicative, kind, and stuck to the deal he promised me from the start. Very quick process with him and will forever be a client of Audi Nor He was communicative, kind, and stuck to the deal he promised me from the start. Very quick process with him and will forever be a client of Audi North Scottsdale now. More
by Lauren F
Employees Worked With
Jake Korthals, Gary Buffington
August 29, 2024
Caelen Armijo is a disrespectful sales manager. He wants to control the deal from beginning to end and cannot accept a simple offer and feels he needs to "scold" you for not wanting to play his gam He wants to control the deal from beginning to end and cannot accept a simple offer and feels he needs to "scold" you for not wanting to play his game. Maybe others there are decent, but this guy, nope. More
by TimsMisc
Employees Worked With
Caelen Armijo
August 29, 2024
Mark did a great job for us purchasing our new Q7. Love the car! This is our fourth Audi. I’ve also been well taken care of by Stephen in the service department whenever I need service. They always pr Love the car! This is our fourth Audi. I’ve also been well taken care of by Stephen in the service department whenever I need service. They always provide me with a loaner and are quick to complete any necessary work. I highly recomend Audi of North Scottsdale. More
by Modle
Employees Worked With
Mark-sales. Stephen-service
