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Audi North Scottsdale

Phoenix, AZ

Overview
Reviews
Vehicles
4.7
1,177 Reviews
Call Dealership (480) 538-4000
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7150 E Princess Dr

Phoenix, AZ

85054

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Showing 1,177 reviews

May 08, 2022

Matt and his assistants in Service offer incredible customer service that is beyond compare. Great experience! More

by dweisbaum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
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May 09, 2022 -

Audi North Scottsdale responded

Hi there, It's lovely to learn about your incredible customer service experience. Thank you for choosing Audi North Scottsdale and we look forward to working with you again.

May 07, 2022

Very professional and friendly staff. Good communication on what was done on car and how the car is doing More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt Tolby
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May 08, 2022 -

Audi North Scottsdale responded

Hi Jim, Thanks for sharing the details of your professional and communicative service experience. If there is anything else you need then please contact us at Audi North Scottsdale.

May 05, 2022

Very honest and easy to work with to repair my son’s S5. They stood behind their quote even though additional work was performed. Could not ask for a better experience. More

by OhioGuy@ASU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Audi Service
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May 05, 2022 -

Audi North Scottsdale responded

Thank you for taking the time to share your experience. We at Audi North Scottsdale are elated to learn that you enjoyed a great dealership experience working with our Service Team. Please don't hesitate to reach out to us if there is anything more we can do.

May 01, 2022

They really go the extra mile to work with you. It is great to see Customer Service throughout the entire dealership. Matt in service is great. More

by krrice10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
May 02, 2022 -

Audi North Scottsdale responded

Thank you for sharing your review with our team. We are elated to hear that you had a wonderful experience with our Sales and Service Departments. We always strive to provide excellent customer service to each and every customer and we are glad to know that you received excellent service. The Audi North Scottsdale Team welcomes you back for any of your future automotive needs.

April 30, 2022

Quick to respond, friendly and helpful. Efficient, well run program. They get the job done. Great service department . More

by patriciaquinta7@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory . My agent excellent and friendly , Wyatt Tolby, Brandon Overly
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May 02, 2022 -

Audi North Scottsdale responded

Thank you for giving our friendly and helpful Service Department here at Audi North Scottsdale a high rating and positive feedback. We appreciate you and hope to have you return for future services.

April 30, 2022

High quality vehicles and personnel. Easy process beginning to end. Only negative was no ownermanual. More

by HQ Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kari Paulson, Dave Bonano, Gary Buffington, Nelson Alvarez
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May 02, 2022 -

Audi North Scottsdale responded

We are so happy to see that you had an easy experience with our team here at Audi North Scottsdale. Thank you for the positive rating.

April 29, 2022

I brought my Q8 in to repair a reoccurring issue with the antilock system and still not working properly. More

by lauraleddy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy
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May 05, 2022 -

Audi North Scottsdale responded

Hello, Our goal is to provide an exceptional service experience to every customer, and I would like the opportunity to discuss your feedback. Can you please send your preferred contact method to me? Best regards, Chris Powell General Manager Audi North Scottsdale cpowell@penskeautomotive.com

April 29, 2022

Always, excellent service! Thank you Ryan Schofield! You always are so pleasant and helpful when I come in for my service visits. More

by mariaconti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Schofield
Report | Print
Apr 30, 2022 -

Audi North Scottsdale responded

Thank you for your positive review. Please let us know if there’s anything else that we can do for you in the future. We're glad to see you had a great visit.

April 29, 2022

This was an outstanding service experience! Everyone was courteous and met expectations. Cory is the best. More

by Kathleen Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Olliver
Report | Print
Apr 30, 2022 -

Audi North Scottsdale responded

We're so pleased to learn that you had such a wonderful visit. If you need anything down the road, let us know. We're always here to help!

April 28, 2022

My third service visit. Excellent again. From scheduling through servicing the team does an excellent job. More

by shari_w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew , Wyatt Tolby, Brandon Overly
Report | Print
Apr 28, 2022 -

Audi North Scottsdale responded

Hello Shari. Tank you for the five-star rating. Audi North Scottsdale and our Service Team is happy to hear about your smooth visit with us. We look forward to doing business with you again soon.

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