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Audi North Scottsdale

Phoenix, AZ

4.8
1,166 Reviews

7150 E Princess Dr

Phoenix, AZ

85054

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Showing 1,166 reviews

November 27, 2020

Cory my service representative is outstanding for keeping up with me on my SUV service. Everytime I call Cory always gets me in during my time. More

by Silver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brown
November 25, 2020

Brian was great. Look forward to working with him again in the future. He was courteous, friendly and very knowledgeable. I would recommend him to other friends and family More

by dustindalzell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McCauley
November 20, 2020

Service visit was better than expected. No surprises, completed in a timely fashion. Total bill was less than estimated. Bonus was a car wash both exterior and interior, and very well done. Service advis More

by Audi Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Seilhymer
November 19, 2020

Mixed results. I got an emailTelling me they had Mixed results. I got an email Telling me they had recommended certain service that I had declined. The recommended services were never mentioned and More

by Aleelundy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Oliver
Nov 20, 2020 -

Audi North Scottsdale responded

Alee, I am concerned to learn about your disappointment regarding your recent service experience. Given the opportunity, I would appreciate the opportunity to speak with you about your experience. Please email me at cpowell@penskeautomotive.com. Thank you, Chris Powell General Manager Audi North Scottsdale cpowell@penskeautomotive.com

November 14, 2020

Service rep was responsive, courteous to be myself over the phone and in person, clearly communicated both immediate needs for service as well as future needs. More

by dfmietus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wyatt Tolby
November 14, 2020

Great service. The best I’ve ever seen. Always good attitudes and don’t try to sell me on something I don’t need. I appreciate the honesty and professionalism. More

by Gaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Seilhymer / Rene ( technician), Mark Reicks, Jason Brown, Anthony Pacheco, Sean Moran, Brandon Overly
November 09, 2020

Quick and thorough service. In and out timely and provided loaner vehicle. Car was clean and ready to go when expected. Ryan is a great service provider More

by tamisargeant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 10, 2020 -

Audi North Scottsdale responded

Thank you for the 5-star review! We appreciate you sharing the positive feedback!

November 07, 2020

Good service , communications and friendly clean environment .... appreciate the follow ups for when service is due ... found it difficult to book appointment on line but phone worked great More

by Drwendt7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan McBride
Nov 07, 2020 -

Audi North Scottsdale responded

Thank you for the great review! We are happy to see that our team's consummate service made a positive impression on you. If we can do anything else for you, please be sure to let us know.

November 05, 2020

We were really excited to find my car at car gurus for we know this was such a great deal and Nelson Alvarez made it easy for us to acquire the car. He was very impressive even though the car that we want wa More

by Maila Gee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Alvarez
Nov 05, 2020 -

Audi North Scottsdale responded

Thank you for taking the time to write a review! Nelson will be happy to hear that you mentioned him. Have a great day!

November 01, 2020

Great dealership! Very responsive for calls and extremely accommodating once there. My service rep, Matthew Kirwan, was very thorough and kind. I opted to stay in the dealer during my oil change / checkup, a More

by Jalen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirwan, Matthew
Nov 01, 2020 -

Audi North Scottsdale responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Audi North Scottsdale!

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