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Audi North Scottsdale
Phoenix, AZ
1,154 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,154 reviews
September 12, 2017
Totally unacceptable service and over-charges. The service team is totally dishonest. I have had not 1 but 2 bad experiences with them. The 1st time I caught Derrick the service rep. double charg The service team is totally dishonest. I have had not 1 but 2 bad experiences with them. The 1st time I caught Derrick the service rep. double charging me for labor and the cashier thought it was funny that I caught it. He had originally quoted me $350 and once my car was ready, the bill was over $500 much to my surprise. I confronted the issue and he removed the extra labor that was added. The next repair was that I needed a camshaft along with other items and was seen by Jason who quoted $4000 for just breaking down the engine and if the problem could not be fixed, I would need a new engine at over $14,000 plus pay the $4000 for breaking down the current engine. I picked up my car and took it to a different dealership for repair. Yes, the problem was the camshaft and sensor, however, it only cost $2700 to repair and I have my car and it is running so smooth it is unbelievable. Audi North Scottsdale shame on you and shame on Audi Corporate for knowing about this problem with their cars and refuses to assist with the repair! I will never refer anyone or return to your shop not even for a car wash! Uhmmm, I wonder if they get commission or bonuses based on services sales! More
by Jacqueline Lewis
Employees Worked With
Jason Brown, Derrick Carter
September 11, 2017
Awesome Service & Great deal Prem was awesome! Worked an even better deal for me! Loving my 2017 A6! Would and will recommend anyone to Prem at Audi North Scottsdale! Prem was awesome! Worked an even better deal for me! Loving my 2017 A6! Would and will recommend anyone to Prem at Audi North Scottsdale! More
by CorbinH
Employees Worked With
Prem Lawrence
August 29, 2017
Great Experience Prem was so great to work with. He found me the exact car I wanted and did everything to get me my deal. I recommend Prem to anyone looking for a car! Prem was so great to work with. He found me the exact car I wanted and did everything to get me my deal. I recommend Prem to anyone looking for a car! Thanks for everything. More
by Kcarbs
Employees Worked With
Prem Lawrence
August 29, 2017
Pull ahead, in and out! Prem was awesome and helped me trade my existing Audi A4 2015 for a new Audi 2018 A4. He was patient with me as I worked through the requirements and Prem was awesome and helped me trade my existing Audi A4 2015 for a new Audi 2018 A4. He was patient with me as I worked through the requirements and found the perfect car. Thanks again Prem! More
by Cuken
Employees Worked With
Prem Lawrence
August 14, 2017
Found the Car! I appreciate so much the time that Prem took with me to find the right vehicle to fit my needs. I visited the dealership with one model in mind, but I appreciate so much the time that Prem took with me to find the right vehicle to fit my needs. I visited the dealership with one model in mind, but after Prem took the time to listen to what I was looking for in a vehicle, he found the one that fit me perfectly. This is my first Audi and I couldn't be more thrilled! Thank you, Prem, for making this car shopping experience so pleasant! More
by Stella5
Employees Worked With
Prem Lawrence
August 09, 2017
Short and Sweet! Our experience with Prem was the best, ever! He helped us purchase our first Audi. The Q7! He knew all about the car and walked us through the basi Our experience with Prem was the best, ever! He helped us purchase our first Audi. The Q7! He knew all about the car and walked us through the basics and some of the not so basic. Had the answers to all of our questions. He was a pleasure to work with. Thank you! More
by bpswish
Employees Worked With
Prem Lawrence
August 05, 2017
Leasing made easy Unlike so many car salesmen, Prem made leasing a 2018 Q5 quick and easy. Zero sales pressure and complete transparency, he's both knowledgable and p Unlike so many car salesmen, Prem made leasing a 2018 Q5 quick and easy. Zero sales pressure and complete transparency, he's both knowledgable and personable. Prem was excellent to work with and the support team at the dealership made the whole process a pleasure. More
by Happydriver
Employees Worked With
Prem Lawrence
August 01, 2017
First car purchase Super chill guy. Very informative and easy to talk to. Couldn't have asked for a better person to help with my first car purchase. Thanks dude Super chill guy. Very informative and easy to talk to. Couldn't have asked for a better person to help with my first car purchase. Thanks dude More
by waquiem
Employees Worked With
Davis Hoyt
July 23, 2017
Out of state purchase from MN Prem was excellent to work with on the purchase of my 2014 Ford Raptor. He was very prompt and attended to any questions or need I had even on his da Prem was excellent to work with on the purchase of my 2014 Ford Raptor. He was very prompt and attended to any questions or need I had even on his day off. I would not hesitate to use him for future purchases. More
by AE Bob
Employees Worked With
Prem Lawrence
July 15, 2017
Painless and Professional Working with Prem Lawrence was quick and easy. Prem is very professional, courteous, and makes you feel comfortable. Our transaction was quick and eas Working with Prem Lawrence was quick and easy. Prem is very professional, courteous, and makes you feel comfortable. Our transaction was quick and easy. Thanks to Prem we have had a stress free and pleasure able experience. More
by Gabe S.
Employees Worked With
Prem Lawrence
