
Audi North Scottsdale
Phoenix, AZ
Filter Reviews by Keyword
By Type
Showing 1,152 reviews
awesome Two weeks ago I came into the service area because I scraped the right front of my new Q5 on the door of the closet in my garage. I was frantic that Two weeks ago I came into the service area because I scraped the right front of my new Q5 on the door of the closet in my garage. I was frantic that I had really scratched the paint, but Jordan (didn't get his last name) took care of it with something on a towel and buffed it up and voila? it was magic the scrape was all gone! Thank you ever so much, Jordan. My car is as good as brand new! More
Purchased a Used 2016 A6 Premium Plus We are very satisfied with the entire transaction and the feeling of being a new member of the Audi family. Our first contact at the dealership was P We are very satisfied with the entire transaction and the feeling of being a new member of the Audi family. Our first contact at the dealership was Prem Lawrence and we immediately felt comfortable with his professionalism, knowledge, and low pressure approach The dealership as a whole is top notch and I look forward to having the car serviced there. This is our first Audi and we wish we would have bought Audi earlier. The car is awesome! More
Shell shocked This is the first new Audi we have purchased. We left the Audi North Scottsdale dealership with shell shock. We have purchased many vehicles in the This is the first new Audi we have purchased. We left the Audi North Scottsdale dealership with shell shock. We have purchased many vehicles in the past but this was the easiest and fastest transaction we ever experienced, thus we were shell shocked. Our last vehicle took us 8 hours of negotiations. The Audi was done in about 1 1/2 hours and that included the test drive. Kari acted as a seasoned professional who knew her product and was willing to take the time to explain it both before the sale through e-mails and in person but was not pushy.. She worked at our pace and in the order we wanted to effect the transaction and treated us like we were purchasing the luxury car we were purchasing instead of treating us like we were purchasing an inferior vehicle. Most sales people at a dealership make umpteen trips to the sales manager with your offer. Kari made one trip and then the sales manager, Aaron, came out and talked with us. We had done our homework beforehand and we feel we got a fair if not better than fair price. Thank you Kari and Aaron. Jack and Mariann More
Steve is wonderful! I have purchased two cars with Steve's amazing help! He goes above what should be expected and provides personal attention to his clients! Thank you S I have purchased two cars with Steve's amazing help! He goes above what should be expected and provides personal attention to his clients! Thank you Steve for the help over the years! More
Purchased a used Audi A6 My sales rep Debby made car buying a pleasurable experience. She was personable, informative, and a pleasure to work with. The most painless car buyin My sales rep Debby made car buying a pleasurable experience. She was personable, informative, and a pleasure to work with. The most painless car buying experience ever. I never felt pressure at any time. My purchase was a smooth and expedient transaction. I would highly recommend my sales representative, Debby Lloyd, and this dealership. More
An Excellent Experience I was honored to work with Chuck Visse at Audi North Scottsdale as I brought my first car ever (a used Honda Accord that was traded in). Chuck wasn't I was honored to work with Chuck Visse at Audi North Scottsdale as I brought my first car ever (a used Honda Accord that was traded in). Chuck wasn't pushy in the slightest, was easy to work with, and went above and beyond my expectations. I couldn't be happier with my purchase--most people think my 2006 Accord is actually brand new even though it's actually 10 years old. :-) I would recommend Chuck Visse and Audi North Scottsdale to anyone. More
purchase of Audi C6 Prem very knowledgeable about product. Excellent customer service. Purchase process very expeditious. I would highly recommend Audi North to anyone l Prem very knowledgeable about product. Excellent customer service. Purchase process very expeditious. I would highly recommend Audi North to anyone looking for a car. I was especially impressed over Prem's knowledge of competitive market. More
Excellent Car Buying Experience My sales agent Prem Lawrence made the purchase of my new A-7 painless and enjoyable. He answered all my questions thoroughly and I never felt I was be My sales agent Prem Lawrence made the purchase of my new A-7 painless and enjoyable. He answered all my questions thoroughly and I never felt I was being pressured at any time. Even the financing process which can sometimes be a painful ordeal was seamless and easy. Everyone I dealt with at the dealershipwas always courteous and patient even though I changed my mind several times. I am very happy with the car Prem helped me choose and I would definitely recommend this dealership and Prem in particular. Thanks for a pleasurable car buying experience! More
Confusion resolved After some confusion and drama concerning the availability of this beautiful S3 we welcome our newest family member -named her "Silver Fox." David did After some confusion and drama concerning the availability of this beautiful S3 we welcome our newest family member -named her "Silver Fox." David did an excellent job showing us a variety of vehicles without using the despised pressure sale-type approach. We test drove later that evening with Brian who is truly an Audi expert. David followed up the next day and immediately addressed our concerns. Mark, General Manager, also contacted us to resolve the confusion and personally apologize. After a swift and pleasant transaction with David and then Bill in finance we were on our way. We appreciate David staying after hours to meticulously explain the features along with the hands on demonstration of our Silver Fox. Bottom line: Audi North Scottsdale went above and beyond to clean up a botched sale and certainly redeemed themselves in our estimation. We are pleased to be adopted by our new Audi family. Don Lindberg Linda Lindberg More
LOVE the car and the sales experience was excellent! I recently purchased an Audi RS7. Kevin Wright not only knew the technical aspects of the car cold he made the entire purchase experience enjoyable. I recently purchased an Audi RS7. Kevin Wright not only knew the technical aspects of the car cold he made the entire purchase experience enjoyable. There are no high pressure tactics just a relaxed discussion of the car. He is able to relate to and engage different people well as I observed at the dealership. He is a skilled salesman and an certainly an asset to Audi North Scottsdale. More