Audi North Scottsdale

After having first communicated online with salesman Jaime Ossa, my family and I visited Audi of North Scottsdale in search of a new vehicle. Jaime spent many days and hours with us, helping us to deter Jaime Ossa, my family and I visited Audi of North Scottsdale in search of a new vehicle. Jaime spent many days and hours with us, helping us to determine the perfect car for our needs. He was professional, friendly, and extremely patient. We felt no pressure from him whatsoever. He was kind and attentive to our daughter as well. As we are also bilingual, we enjoyed speaking Spanish with him here and there. As much as we wanted to give our business to Jaime and North Scottsdale, we couldn't refuse a more favorable offer elsewhere. This will not stop us, however, from staying in touch with Jaime, as he is simply the best of the best, and going to him if/when we look for our next Audi. We highly recommend his exceptional service. More

Audi North Scottsdale was the fourth (and final) dealership in my pursuit to find my Audi A4. I was greeted by Steve when I first walked in by myself and inquired about the A4 I had seen online. He dealership in my pursuit to find my Audi A4. I was greeted by Steve when I first walked in by myself and inquired about the A4 I had seen online. He was more than happy to drive me down the lot in the golf cart to view the car, even though it was raining outside and I told him I was not interested in test driving the car. Steve made small talk, was friendly and professional, and made the whole experience very smooth and comfortable as opposed to my past experiences with various dealerships who made me feel extremely pressured and burdensome. I came back a couple of days later to test drive the car with my father and before I knew it I had traded my car in at a very reasonable price and in exchange I was driving the the Audi A4 off the lot less than a week after I had first seen the car. I still cannot believe the level of customer service and compassion that Steve posses, I recommend this dealership to anyone who wants peace of mind during the car buying process. More

Brad, Gary and Dave were very helpful, patient, friendly and professional. They we not pushy but were very interested in making sure that I got the right vehicle for me and my family. Brad was great at no and professional. They we not pushy but were very interested in making sure that I got the right vehicle for me and my family. Brad was great at not rushing our family as we methodically decided on the vehicle for us.The team was great at helping me evaluate the options on the vehicles they showed me. Brad did a phenomenal job during the delivery process to make sure that I understood how to get the most our of my new A6. I would highly recommend them and Audi North Scottsdale. More

Very helpful and great service. Audi Scottsdale takes care of their customers. The sales associates weren't overbearing or stereotypical. I am happy to do business with them in the future! care of their customers. The sales associates weren't overbearing or stereotypical. I am happy to do business with them in the future! More

We went to Audi in search of a car for our daughter, and Josh Lohman couldn't have been more helpful. From his knowledge to his expertise in finding the perfect car for our daughter, Josh made our experienc Josh Lohman couldn't have been more helpful. From his knowledge to his expertise in finding the perfect car for our daughter, Josh made our experience at Audi top notch and one that we will definitely recommend to others. He searched the nationwide inventory and brought in the exact car that we were looking for. In addition to doing all this, he made sure the car arrived early and agreed to store it for us until her birthday. I would not hesitate to send people Josh's way! More

We decided to visit Audi North Scottsdale because we were interested in checking out the Audi A8L Turbo Diesel. Josh Lohman did a fantastic job of introducing us to Audi (we have been Lexus owners for years interested in checking out the Audi A8L Turbo Diesel. Josh Lohman did a fantastic job of introducing us to Audi (we have been Lexus owners for years). While test driving the A8L TDI we happened to mention that we rarely have anyone using the back seat of our cars. Josh suggested that perhaps we would like to look at the A7 since it was also a great car but did not have as big an area for the backseats. It would also cost less. We took advantage of test driving the A7. We were really impressed and greatly appreciated the fact that Josh was looking out for our interests and not trying to over sell us. As it turned out, we decided to purchase the Audi A8L Turbo Diesel anyway because it is a beautiful, spacious, fantastic car. We were also impressed with Josh's knowledge of the Audi product as he was able to answer all of our questions about any of the cars. He also spent as much time as we wanted when we picked up the car, explaining how everything functions. One thing that will send me out of any retail establishment is if I feel like I am being pressured into making a decision. Josh lets everything unfold based on his conversation with you. I felt like he was on our side. As a result, he made the sale. More

David Silver was very responsive,through and careful to give me all the facts .He was also prepared so it didnt take so long to buy my car.He did take as much time as I needed. I have my ( new to me) used give me all the facts .He was also prepared so it didnt take so long to buy my car.He did take as much time as I needed. I have my ( new to me) used Jetta and already posted it on facebook for my out of town friends to see. I would have bought another Audi, but the $ got me for a short time any way.Still, he helped me so much and I am very grateful. I went to say goodbye to Al Rizzo who is a great service advisor and happliy found out I can have some work still done at Audi . This dealer can be trusted. It is my 3rd car thru them. As a Nurse Practitioner ,reliability is so important. I will continue to buy my cars thru David Silver at Audi North Scottsdale . More

Everyone was a pleasure to work with. Gary was fair in evaluating my trade in a few weeks prior to making the deal, which was nice being that I was waiting for an inbound car. Robert was patient in workin evaluating my trade in a few weeks prior to making the deal, which was nice being that I was waiting for an inbound car. Robert was patient in working multiple quotes until we had tailored a lease that would best suit my needs. Josh is a pleasure to work with, he not only knows the product well but he also brings a lot of experience to the table and will treat you the way you would expect to be treated when purchasing a new Audi. Tara handled my paperwork in a professional, no pressure environment and had the paperwork ready to go when I came in to sign. All in all I couldn't think of a better place to shop for a new car. The staff here is excellent! More

Brad was a pleasure to work with this past weekend. I purchased the Audi Q5 and I love it! He approached us in a very respectful way and once we started talking to him we knew he was going to be great. H purchased the Audi Q5 and I love it! He approached us in a very respectful way and once we started talking to him we knew he was going to be great. He was kind and allowed both my husband and I to take the Q5 for a test drive. He never made us feel pressured into purchasing the vehicle. I would definitely recommend him as a dealer. More

We recently purchased a pre-owned Audi A5 and our experience at North Scottsdale could not have been better. After months of scouring used car web sites as well as doing the research at places like experience at North Scottsdale could not have been better. After months of scouring used car web sites as well as doing the research at places like Edmunds and KBB, we had a pretty good idea what cars were selling for locally and across the nation. So, when I say that the certified A5 we purchased at Audi North Scottsdale car was priced more than fairly, you can trust I know what I’m talking about. But the real story here is the customer service. Our sales representative, Bill Jacobs, was just great. Initially, we had our eye on a TT but we were a bit skeptical that the ride would be smooth enough to take on long car trips. We voiced these concerns and were offered an extended test drive. Just like that! Well, the TT didn’t work for us the (firm seats and stiff suspension took a toll) but we came away knowing that this dealership was not just about making a sale, it was trying to make sure it put us in the right car. It should also be mentioned that there was absolutely NO PRESSURE PUT ON US DURING THIS PROCESS. No strong sales pitch, no non-stop talk about how unbelievably great the car was; none of that. Bill and the rest of the staff were courteous and helpful and never resorted to the high-pressure, “What can I do to sell you this car today?” tactics that can make the car buying experience so very annoying (even at other luxury dealerships). Audi North Scottsdale truly lived up to its reputation as the best. More