
Audi North Scottsdale
Phoenix, AZ
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Great service. Dan and staff were helpful and enjoyable to work with. Provided a loaner car while car in service. Left a message promptly when completed. to work with. Provided a loaner car while car in service. Left a message promptly when completed. More
The Service personnel were very professional, courteous & thorough. The facility was clean, with good refreshments. The work performed was of high quality and completed in a timely fashion. & thorough. The facility was clean, with good refreshments. The work performed was of high quality and completed in a timely fashion. More
I was thrilled with the entire sales experience with Audi North Scottsdale -- and especially the care and professionalism of Brad Burnham. Earlier today, I bought my new Audi R8. Brad has worked patientl North Scottsdale -- and especially the care and professionalism of Brad Burnham. Earlier today, I bought my new Audi R8. Brad has worked patiently with my for nearly 4 years ... ever since the R8 was launched ... keeping me aware of available cars and other news regarding the R8. Finally, I was ready and able to make this purchase ... and Brad made it a pleasure at every step of the way. In particular, I commend Brad and Audi North Scottsdale for their efficiency and responsiveness ... they made this "fun and easy" and worked with me to get me into my new R8. They offered me a fair price for my trade and helped me work quickly and efficiently with the Finance Department. Finally, Brad stayed well past his scheduled finish time to make sure I was completely satisfied with every aspect of my purchase. He has also offered to give me pointers in a few days time ... to make sure I get the most out of my new R8. What a terrific experience! Thank you Audi North Scottsdale and Brad Burnham. ease of transaction, nearly 4 year correspondence over the R8, fair pricing on both trade and Audi, quick trip through the Finance Dept, how I stayed late for the delivery, but most importantly…was “fun and easy”… More
I recently leased an Audi A4 from Brad Burnham at N. Scottsdale Audi. After an initial test drive, I did the rest of the negotiation and pre-approval work via email. Brad met another dealer's best pri Scottsdale Audi. After an initial test drive, I did the rest of the negotiation and pre-approval work via email. Brad met another dealer's best price, no questions asked, and was very easy to work with. After coming to terms on the lease details, I provided him a short credit app, copy of my driver's license and insurance card all via email. I showed up the next day and was driving off in the A4 within 20 minutes. Amazing. Brad and the Audi N. Scottsdale team provided me a friendly, professional buying experience. I'd recommend them to anyone. Josh B. Scottsdale, AZ More
Jaime Ossa was a most charming, knowledgable and service oriented sales person. He made the new car buying experience simply wonderful and hassle free. His follow up was outstanding. He went to bat for m oriented sales person. He made the new car buying experience simply wonderful and hassle free. His follow up was outstanding. He went to bat for me throughout the process of finding the car out of state, ensuring it had all of the features I was seeking, and negotiating on my trade-in and . His love of his job and the pleasure he takes working at the dealership were always evident and inspired my loyalty. I will recommend Jaime to all of my car buying colleagues. More
I bought a used Audi A4 from Brad Burnham at Audi North Scottsdale. Brad was a true pleasure to work with. I live in Albuquerque so all our communication was done by phone. He was very accurate in his desc Scottsdale. Brad was a true pleasure to work with. I live in Albuquerque so all our communication was done by phone. He was very accurate in his description of the car and very responsive to whatever questions I had. Brad delivered the car to Albuquerque going way out of his way to complete the transaction. I would recommend Brad and I would recommend Audi North Scottsdale dealership if you are looking for a car. Thanks Mark Smith More
This is the second vehicle I have purchased from Audi North Scottsdale. To say I am pleased with their dealership is a huge understatement. They have literally become my go to car dealer and I wouldn't w North Scottsdale. To say I am pleased with their dealership is a huge understatement. They have literally become my go to car dealer and I wouldn't work with anyone else. I have never liked purchasing new cars. The high pressure sales tactics made me want to go home and shower. Brad Burnham at Audi North Scottsdale has changed the experience for me. His no pressure, fully informed, laid back sales style is excellent. He answers the questions I have and provides me with the information I'm looking for. He's not just looking at the sale. Brad truly wants a satisfied customer who will become part of the Audi family. If you're not happy, he's not happy. I highly recommend anyone looking for an Audi to work with Brad. There is no one better. The service department at ANS is top-notch as well. I have worked with Jason on my first vehicle and will do the same with this one. Jason's comprehensive knowledge of my car makes everything go right the first time. I'm in and out of service when maintaining the car and I've never had any issue. If there's a problem, they take care of it. If I need to speak with someone, I call Jason direct for the information. With Jason and Brad as a team there is absolutely no reason for an unsatisfied customer. I know buying a new car from another dealer can be a horrible experience. I highly recommend Audi North Scottsdale and specifically Brad Burnham to make your next car buying experience an awesome one! Once you're part of the family, you won't go anywhere else. More
Both salesman were courteous.. Did not take a a high Both salesman were courteous.. Did not take a a high pressure sales approach...Explained all of our options and comparisons to the other vehicles w Both salesman were courteous.. Did not take a a high pressure sales approach...Explained all of our options and comparisons to the other vehicles we were looking at. More
I have given the rating to this dealership because I had a very good experience buying my Q5. I would recommend this dealership and Jaime to my friends. a very good experience buying my Q5. I would recommend this dealership and Jaime to my friends. More
Very pleased with my experience. Scottsdale had the particular vehicle I wanted (only by chance, however) when the other the Audi dealerships in Phoenix area seemed unable to find the vehicle I wanted particular vehicle I wanted (only by chance, however) when the other the Audi dealerships in Phoenix area seemed unable to find the vehicle I wanted and actually get it in their dealership. Scottsdale offered me a fair trade value for my vehicle where 2 other Audi dealers would not. Since I knew exactly what I wanted and what I wanted to pay, the experience was no pressure. The dealership honored the USAA promotion price without any discussion where another Phoenix Audi dealer would not. Even in the finance office, the 'up-sell' was no pressure at all. Although I always intend on keeping a vehicle for a long time, something new interests me and I end up trading in 2 years. I will buy another vehicle form Audi Scottsdale if they treat me the same way. More