Audi North Scottsdale

Overall very positive experience. Mr. Burnham was very professional and easy to work with. Would definitely recommend him and the Audi North Scottsdale dealership for new car purchase. Service departmen professional and easy to work with. Would definitely recommend him and the Audi North Scottsdale dealership for new car purchase. Service department is prompt and courteous. Highly recommended. More

Brad has work with and for me for the last 6 months. He invited my wife and i to their MIM introduction showing of the new A8L and we were more than impressed. He had his GM Mark Reicks to spend time with invited my wife and i to their MIM introduction showing of the new A8L and we were more than impressed. He had his GM Mark Reicks to spend time with us. they did a great job host the event. Brad continued to followup with me and halped me make the correct decision. we ordered and our A8l built. We were more than pleased with each phase of the process. we bought a new A8L and sold our 2006 A8L with only 40K miles. We are now considering a new A7 or S5. We would only consider Audi through Audi of Norht Scottsdale. Needless to say, we are very satisfied customers. Fred and Wendy Beck More

The purchase processnwas very simple and quick. I was impressed with friendliness ofnour sales person (Brian McCauley) and the management at the dealer. The used VW New Beetle was in excellent condition impressed with friendliness ofnour sales person (Brian McCauley) and the management at the dealer. The used VW New Beetle was in excellent condition and has been a wonderful vehicle. I would and have recommended friends to visit Scottsdale Audi. More

My wife & I found a TT that we really liked. The first salesman was a real turn off. We were treated rudely. We walked out. I called back the next day & asked for another salesperson & that is when first salesman was a real turn off. We were treated rudely. We walked out. I called back the next day & asked for another salesperson & that is when we connected with Jaime Ossa. This young man has a great attitude & was very helpful. When buying a car the salesperson makes a huge difference. In a 1-10 scale Jaime gets a 10. More

On March 17th, I visited North Scottsdale Audi. Brian assisted me. His knowledge of the product (Audi A8) was excellent. The customer service shown to me was outstanding. I was treated as a valued custom assisted me. His knowledge of the product (Audi A8) was excellent. The customer service shown to me was outstanding. I was treated as a valued customer which many dealerships do not do. I was sold on this dealership after speaking to Brian as well as additional staff. What a pleasure to do business with!!!!!! I HIGHLY recomend Brian and North Scottsdale Audi to anyone who is seeking a car. My hat goes off to ALL of you!!!! More

I walked into this dealership and it was like a scene out of a Western: someone walks into a bar, the music stops, and everyone stares. Here, all the sales associates were gabbing away, I entered, and they of a Western: someone walks into a bar, the music stops, and everyone stares. Here, all the sales associates were gabbing away, I entered, and they just turned around, frowned, and stared. I was undoubtedly the only person of color at the dealership that day, but they acted like I was the only person of color to ever pay a visit to their facility. No "How may we help you" or even a "hello". Maybe they thought I had their takeout, I don't know. Anyway, they eventually connected me with Brad. We asked for water, and the receptionist brought us warm tap water in plastic cups. Yuck. The test drive was identical to a test drive I had with a pushy Jeep sales person a week earlier - doesn't say very much about a luxury brand dealership. The annoying thing was, Brad kept answering any questions my wife or I posed each other: WIFE: You got enough space back there sweetie? ANSWER (BRAD): Plenty of space back here. Also, he didn't know very much about the car. When pressed to answer questions, he either told us to look on the web or asked us why we were so concerned about that issue. He was polite enough, but what bothered me was that he didn't bother to look stuff up, ask someone with more knowledgeable, or ever get back to us. Nothing. Zilch. Finally, Brad had the audacity to tell me that they could special order a Q5 from the factory with a nonstandard color for an extra $2.5k! The dealership in Tucson gave me a discount for ordering through the factory. Never coming here again. More

During my search for a Honda Element (yes I got it from During my search for a Honda Element (yes I got it from Audi) I was berated and hounded with emails and phone calls from dealerships with which I During my search for a Honda Element (yes I got it from Audi) I was berated and hounded with emails and phone calls from dealerships with which I had made simple inquiries. All of which sold the vehicles I was literally en route to see. When I called Jaime with Audi North Scottsdale he was friendly, gave accurate directions and promised to have the car waiting when I arrived. When I did pull up, the Element was in fact pulled right up front and I was test driving it not 5 minutes later. Jamie answered all my questions and was very calm and informative. It was easy to ask questions and have them answered honestly. I was SO impressed with him as a salesman, as in the past, my experiences had been awful, dealing with cheesy, overbearing, and pushy sales people. I always approached buying a car with disdain. Any dealerships I go to in the future will now have HUGE shoes to fill. Jaime is awesome--I could not say enough nice things about him and my experience purchasing a car. I also feel the need to mention, that while I am sure Jaime and his staff are more accustomed to selling luxury cars to the people that can afford them (not underpaid teachers :) ), I felt perfectly comfortable with everyone at the dealership and each and every person I even passed by was courteous and respectful. When it came time to deal with the finances, I was somewhat apprehensive, having had poor experiences previously. Greg was patient and informative and didn't bat an eyelash when I wanted to call or text a family member for a bit of advice on warranties. He himself was very forthright about pros and cons of the decision. I never imagined that I would actually be smiling and laughing during the process. Leaving the office I felt comfortable and satisfied with my purchase. Honestly, if I need another car, while an Audi is probably nowhere in my future, I will definitely go back to Audi of North Scottsdale to peruse their used inventory. Thank you Jaime and Greg for the best car buying experience EVER!!! ;) More

I was led to Audi North Scottsdale and Gary Stone approximately one week ago and it was refreshing to have the parameters of a purchase of new Audi accomplished quickly and fairly over the telephone approximately one week ago and it was refreshing to have the parameters of a purchase of new Audi accomplished quickly and fairly over the telephone prior to my initial visit. Upon my first visit to Audi, Gary introduced me to David Silver. David is an Audi savant - he knows everything about the vehicles and was more of an educator than a salesman. Never once did anyone at Audi try to change any deal terms on me; there were no gimmicks - just courtesy, fairness and availability. Audi North Scottsdale let me keep a sample vehicle to try our and to ensure my wife had the opportunity to test it out as well. When we decided to make the purchase, David came in on his day off and completed the sale with me. Bill and David answered all of my questions, took me on a tour of the dealership and spent time with us setting up the new vehicle. I have purchased many vehicles and loathe working with finance/closing the deal because of some past bad experiences. However, working with Tara at Audi North Scottsdale was easy and informative. Tara did not use any pressure tactics at all. She simply went over the deal, walked through the calculations and answered my questions. Working with Tara was fast, easy and friendly - a trend that permeates throughout the dealership. This was an outstanding purchase experience and I recommend the dealership without reservation. Thank you. More

What prompts me to articulate my incredible expereience with Audi North Scottsdale beyond the professionalism of the staff, was the condition of the car I received. "Mint" does not do justice to the prist with Audi North Scottsdale beyond the professionalism of the staff, was the condition of the car I received. "Mint" does not do justice to the pristine condition of the 2006 Audi A8L I received in California. The entire transaction was conducted over the phone! They had so many opportunities to hide a blemish. The wheels were new, even the spare, the interior looked as though the car just rolled off the assembly line, and the engine block would serve as a table at the finest San Francisco restaurant. I am delighted beyond my wildest expectations. Thank you Audi North Scottsdale! More

Best car buying experience to date. Closed the deal on a new A3 within 20 minutes and paid well under invoice. David Silver was pleasant to work with. My window tinting was done same week with no hassle, in new A3 within 20 minutes and paid well under invoice. David Silver was pleasant to work with. My window tinting was done same week with no hassle, in and out 5minutes and they gave me a loaner for the day. More