
Audi North Scottsdale
Phoenix, AZ
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Our experience at Audi North Scottsdale was in stark contrast to another dealer we had visited. At Audi North Scottsdale, our initial contact was friendly, informative and to the point without high pre contrast to another dealer we had visited. At Audi North Scottsdale, our initial contact was friendly, informative and to the point without high pressure. We received a direct answer to our question on price, with no back and forth. After that, David Silver kept us informed via email as the date of arrival of our ordered vehicle drew nearer, and when that day arrived our car and paperwork were ready. This was the smoothest, most efficient new car transaction we have ever experienced, and that covers about a dozen deals. This is our third Audi, our first purchased from Audi North Scottsdale. We are an extremely satisfied Audi North Scottsdale customer. More
I have owned around 6 Audis before I purchased my 7th from Brian at Audi North Scottsdale. Even though I live in Scottsdale, I always ended up buying my cars from Audi Chandler. I finally met Brian and from Brian at Audi North Scottsdale. Even though I live in Scottsdale, I always ended up buying my cars from Audi Chandler. I finally met Brian and He assured me that the next Audi I bought would be from him and the experience would be perfect. It was! The North Scottsdale facility and selection is fantastic and everyone from the front desk, sales staff and managers to the parts people were very professional but also very down to earth and helpful. I have been converted to an Audi North Scottsdale guy! Brian my sales rep is however the main reason for me buying my car from them. I am a CAR guy and I really appreciated the fact that for once a salesperson knew more about their product then I did (rare first)! I was ultimately sold by Brian's passion for all things Audi/VW and anyone could tell that he wasn't just selling Audis for the sake of selling a car but because he was passionate about the brand! BIG PLUS! Got a terrific deal and I know that I will definately be buying all my Audis from them (Brian) in the future! More
We would like to thank Jaime for coming on HIS DAY OFF to help us get into an awesome A3 TDI. He was very diligent and effiecient. We told him want we wanted and he went above and beyond to accomodate us. help us get into an awesome A3 TDI. He was very diligent and effiecient. We told him want we wanted and he went above and beyond to accomodate us. We will highly recommend working with Jaime to anyone we know that is looking. Great service, fast and out the door in just under an hour. First Class experience all around, thanks again!! More
I bought my certified pre-owned Audi A4 last saturday as a first time car buyer and had a great experience. Mr. Silver was very friendly, helpful, and knowledgeable throughout the entire process. From fin a first time car buyer and had a great experience. Mr. Silver was very friendly, helpful, and knowledgeable throughout the entire process. From finding the car that I was looking for, comparing options and prices, all the way until closing the deal, I was out of the dealer in about 2 hours with a great car and fantastic customer service. Dave really helped me find an awesome first car-- Highly recommended! More
Working with Brad was great. He's a very attentive, polite and extremely knowledgeable with regard to the Audi product. The sales process overall was fast and efficient. Even the administrative proces polite and extremely knowledgeable with regard to the Audi product. The sales process overall was fast and efficient. Even the administrative process of actually purchasing the vehicle was quick and easy. More
I just opted out of a BMW lease. When I went to the Scottsdale BMW dealership I was left waiting on 3 separate occasions and was brushed off until my lease expired. As someone who likes to think ahead Scottsdale BMW dealership I was left waiting on 3 separate occasions and was brushed off until my lease expired. As someone who likes to think ahead, this didn't go over very well. What a breath of fresh air walking into the Audi dealership. Brian was welcoming, he listened to what I wanted and was efficient in getting me into the car that fit my needs. As that car wasn't in the showroom he helped me order it from Germany. (He didn't try to sell me one that he had, and that I didn't want!) He contacted me on several occasions by email, followed up with everything that he said he would and there were no surprises on cost. My car came after my other lease expired, Brian got me into a loaner over the holidays until my car was ready. He helped program my phone into the car, in short helped me from start to finish. This has been the best car experience that I have had. I have owned Fords, Chryslers, Chevys, Hondas, Mercedes and BMWs-all new. I went to another Audi dealership in Chandler. They didn't budge on price nor were they particularly amiable about helping me with timing of shipment, I would not go there again. I love my new Q5, so does everyone who sees and rides in it. More
I have recently purchased a 2009 Audi A5 in July 2010, and have been taking it in for service at Audi North Scottsdale for regular maintenance. I have owned multiple luxury cars and have been through deal and have been taking it in for service at Audi North Scottsdale for regular maintenance. I have owned multiple luxury cars and have been through dealer service many times. I can honestly say that Audi North Scottsdale has been one of the friendliest experiences that I have had out of a dealer in a long time. All the service team have been nothing short of exceptional. More
I'm not great with names, but from the first time we visited, the reception person was helpful in every way. When we decided on the car we liked Brad Burnham was very helpful. No wasted time. Very effic visited, the reception person was helpful in every way. When we decided on the car we liked Brad Burnham was very helpful. No wasted time. Very efficient in obtaining the needed information (regarding a trade)making a deal and arranging information for financing. Even the parts department people were friendly and quickly installed an extra on the car while it was been prepped for delivery. Pricing is a very subjective matter, and we think Audi of North Scottsdale were very fair on pricing and trade considering the market and inventory for the model we purchased. Reaching a fair price on the car and determining our trade value was quick and straightforward. Brad was very responsive helpful starting from a email / internet inquiry to finishing the deal the same day at the dealership. More
By far the most pleasant car buying experience I have ever had! Staff was friendly, courteous & responsive. I made an offer and they accepted... No haggling! Other than an hour wait for a finance manag ever had! Staff was friendly, courteous & responsive. I made an offer and they accepted... No haggling! Other than an hour wait for a finance manager, the ease of transaction was phenomenal... I would highly recommend purchasing your next new or used vehicle from this dealer! More
I have bought many cars, and it was always nervracking going to dealerships. This was the complete opposite. Tony said that they were no-pressure and they were right. This was the easiest car buying expe going to dealerships. This was the complete opposite. Tony said that they were no-pressure and they were right. This was the easiest car buying experience I have had. With a trade in I spent maybe 10 minutes in finance. Personal service extends beyond the purchase because they really do care if you are happy. I found a scratch on my steering wheel and Tony Townsend made it easier than I expected to get it repaired. I love my new Audi S4, and I would reccommend to stop in any time. More