Audi North Scottsdale

Very professional sales person - knowledgeable and friendly. David was responsive and met all of his commitments on time. This was a great experience buying a used car for our daughter.We would highly friendly. David was responsive and met all of his commitments on time. This was a great experience buying a used car for our daughter.We would highly recommend Audi North Scottsdale and David Silver. Thanks David. More

They were very nice ... I had a good experience with them and would buy another car there. I love the car and the dealership is always friendly and the work done there is the best quality. I had no problem w and would buy another car there. I love the car and the dealership is always friendly and the work done there is the best quality. I had no problem with the staff and hope they continue the good work More

This dealership had great service and I am getting much better mileage with my car then was promised. I am getting 28-30 MPG !! Also the service personnel went through setting up my IPOD and cell phone s better mileage with my car then was promised. I am getting 28-30 MPG !! Also the service personnel went through setting up my IPOD and cell phone so they worked with the cars audio system - that was a big plus ! More

Brian and the entire staff were outstanding. Very knowledgable and friendly. The pricing was very good compared to other dealers. The enitre staf was very easy to deal with. The orientation for th knowledgable and friendly. The pricing was very good compared to other dealers. The enitre staf was very easy to deal with. The orientation for the car and it's options was excellent. We love the car. More

I'm a sales guy myself and therefor hate sales people and could not be more critical of customer service and buying experience. Here are my biggest pet peeves about buying a car. 1. I better not know mor could not be more critical of customer service and buying experience. Here are my biggest pet peeves about buying a car. 1. I better not know more about the car than my sales person. I do my homework when I spend $53,000 and will have questions. 2. Don't treat me like a tourist. If I come into your dealership or call, treat me like I am buying a car and not wasting your time. Ask for my name, phone number and how you can help. I know it sounds simple but so many just don't get it. 3. Be fun, take me for a ride, laugh, relax and make the process simple. I owned my BMW for 10 years and spent 15 months reseaching my new vehicle. I test drove Mercedes, BMW, Cadillac, Lexus, Jaguar, Ford and Audi. I met 10+ sales people and none avoided my pet peeve list completely, except Tony "The Tiger" Townsend, he's Grrrrreat!! Thanks Tony, you will forever be my first call when looking for a new car even though you live 400 miles away. You could not have made the process more simple. I'm a cheap xxxxxxx and for you to make spending $53,000 fun well that's impressive! Eric Hoffend Audi Lover More

These guys were great. Everything from the moment I walked into the door to the time Bradley handed me the keys was a class act. They made me feel extremely comfortable with dealing with them and thei walked into the door to the time Bradley handed me the keys was a class act. They made me feel extremely comfortable with dealing with them and their financing was great. My wife was working and Bradley even took the time to go over to her work in order to get the documents signed. They really bent over backwards to accommodate us. I would recommend them in the future and for our next purchase. More

Brad was very informative and helpful. A great experience and I hope it continues. Brad introduced me to the sales manager, credit manger and service person who will be my contact. Again everyone experience and I hope it continues. Brad introduced me to the sales manager, credit manger and service person who will be my contact. Again everyone was very nice, everyone in the agency seemed happy as everyone I passed said hello and had a smile on their face. More

I am giving Audi North Scotsdale this rating as I feel their customer service was exceptional. David Silver was both professional and thorough in our dealings with him. He always returned my phone calls their customer service was exceptional. David Silver was both professional and thorough in our dealings with him. He always returned my phone calls or emails and answered our questions promptly. Once we arrived to pick up our Audi Q7, he spent time going over the vehicle with us and was very professional. We had an excellent experience. More

Audi North Scottsdale offers very friendly, convenient , fast, quality service. They have a great waiting area and always try to accomodate my needs. I can get a cup of coffee and watch the news if I want fast, quality service. They have a great waiting area and always try to accomodate my needs. I can get a cup of coffee and watch the news if I want to wait. They always offer a loaner or a rental car if I need one. What more could you ask for? More

The sales/service I have received at this dealership has been exceptional. Everytime I have brought my car in or called with a question Jason Brown has been friendly, thorough, professional... I can come in been exceptional. Everytime I have brought my car in or called with a question Jason Brown has been friendly, thorough, professional... I can come in feeling pretty anxious about having to bring the car in but Jason/service dept has always made it appear effortless and had each issue resolved in a timely manner or time promised, EVERY time. Each issue has been covered/within the warranty period and corrected during the visit with quality workmanship and courtesy car wash. As a customer I feel valued and that my concerns are as important to him/dealership as they are to me. A big part of my satisfaction of owning this Audi is the service that I continue to receive from the Jason and the dealership. Thank you, thank you, thank you! More