
Audi North Scottsdale
Phoenix, AZ
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Excellent service and great ongoing relationship with the dealer - Tony Townsend. I have been impressed with their respnosiveness and ability to work with me on my terms and requirements. This is the second dealer - Tony Townsend. I have been impressed with their respnosiveness and ability to work with me on my terms and requirements. This is the second car I am buying from this dealer and will likely continue to come back. Highly recommended! More
I have purchased 4 new cars from this dealership over the last 7 years. I have worked with Jason Brown the entire time I have been an Audi client, and I can say without a doubt that he always has the custom last 7 years. I have worked with Jason Brown the entire time I have been an Audi client, and I can say without a doubt that he always has the customers best interests at heart. He is an honest representation of what this dealership is about. Service visits are pleasant from the moment you sit with him until the moment the car is ready to go -- and he always greets you with a warm smile. I have also had the pleasure of dealing with Steve Baca as my sales agent (3 times now) and Tara Price for financing. They both take time to listen to your concerns. Tara streamlined the financing process and made it quick and enjoyable. There have been times at other dealerships that when you get into finance, the upsell kills the entire "joy and thrill" of buying a new car. Tara will not "RUIN" your new car buying experience. I have had the pleasure of knowing the entire staff over my time at Audi, from Mark all the way to the valet. They are partly the reason that I just purchased another car from them 3 weeks ago --- my favorite of all that I have owned. Car dealerships are never perfect, but Audi North Scottsdale is as close as you will find. More
Dealer was cooperative in getting me in for 15K service - told Dan Darling on the phone what was to be done (nothing of consequence, good car) and he had the paper work and loaner car all ready to go for m - told Dan Darling on the phone what was to be done (nothing of consequence, good car) and he had the paper work and loaner car all ready to go for me when I arrived. Service was performed on time, & on pickup they reviewed with me what was performed. Very sastisfactory. My first Audi, pleasant experience from the time I walked in over a yr ago - thru sales & service. More
Al Rizzo is always upbeat and personal in his service delivery, asking about our family and bending over backwards to offer any other assistance needed. He telephones back to us in the time he stated an delivery, asking about our family and bending over backwards to offer any other assistance needed. He telephones back to us in the time he stated and at our last visit informed us that our warranty still covered one of the parts needed on our vehicle which required a few more days for the part to be delivered. He made certain that we had a loaner vehicle for those days. We had a coupon for brake service about which I called him and he had the order written up to reflect this discount at the time I picked our Audi up. More
Great to work with and both times I have been in they have taken care of all the care issues I had. People are friendly and make sure that things that are being fixed on my car are fully explained. I wou have taken care of all the care issues I had. People are friendly and make sure that things that are being fixed on my car are fully explained. I would recommend my service advisor and the dealership to others. More
We have been bringing our car to the dealership since 2006. We work with Jason everytime and each experience is wonderful. Jason is always so helpful and friendly. He is very knowledgeable about our c 2006. We work with Jason everytime and each experience is wonderful. Jason is always so helpful and friendly. He is very knowledgeable about our car and about Audis and we love working with him. More
I have worked with Steve for the past two years, and he has been great to work with! Steve listens, cares, and above all takes good care of his people. I would recommend requesting Steve! Audi North Sco has been great to work with! Steve listens, cares, and above all takes good care of his people. I would recommend requesting Steve! Audi North Scottsdale is excellent, and I have been very pleased with them, my new car, and the attention they have given me each time I have purchased with them. Thanks Audi (love love love the new car!!!!!), and thank you Steve! More
I had been considering an Audi Q5 for over a year, and when I was finally ready to buy one, I heard about Brad at Audi North Scottsdale from family living in the area. I was initially reluctant to buy l when I was finally ready to buy one, I heard about Brad at Audi North Scottsdale from family living in the area. I was initially reluctant to buy long distance, but ANS had a great inventory of 2011 Q5's available when I was looking. Had I gone through a local dealer, I probably would have placed a custom order and had wait months for the new car, but ANS had available the EXACT Q5 that I would have ordered - color, engine, and options. I was thrilled that I did not have to a) wait months for a custom order, or b) settle for something less than what I wanted. The whole transaction went very well, and the car was shipped to me in perfect condition. Brad was friendly and helpful throughout the whole process. More
Since we moved from New York City 6 years ago to Scottsdale, Al Rizzo has handled all of my service needs impeccably and does a better job than any service representative I ever dealt with. I feel s Scottsdale, Al Rizzo has handled all of my service needs impeccably and does a better job than any service representative I ever dealt with. I feel so comfortable with Al handling my service needs that I am in the process of purchasing a new Audi from the North Scottsdale Audi Dealership knowing that Al will be there for all my future service needs. With Al's direction I have been lead to the right person at North Scottsdale Audi to handle any other needs that I might have. The dealership responds to any questions that I may have that are not service related, so overall North Scottsdale Audi is one stop shopping for me. Doray More
What I love about Audi North Scottsdale is the respect with which I am treated and the attitude that I'm part of the Audi family regardless of how much money I spent on a car. From my first visit when with which I am treated and the attitude that I'm part of the Audi family regardless of how much money I spent on a car. From my first visit when Steve Baca and Gary Stone helped me get out of a bad lease and into a used A4, to my continued interaction with my awesome service agent Jason Brown (with those fab dreadlocks), I've been treated like a valued customer. I'm a firm believer that grace, manners and a good attitude far out weigh money as the reason to treated well. And Audi treats me like I paid cash for an R8! "Truth in Engineering" and integrity to boot....who could ask for more! Stephanie Johns More