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Audi Northlake

Charlotte, NC

Overview
Reviews
Vehicles
5.0
288 Reviews
Call Dealership (833) 379-0697
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10831 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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Showing 288 reviews

May 29, 2025

Im in good hands with Brad Caldwell at Audi North lake. Whatever the issue is he's well versed and professional thanks Brad! More

by FredNorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Caldwell
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May 28, 2025

Audi Northlake is so much better than the one on Independence blvd. The staff there is always helpful. Brad Caldwell is who helped is the last few times and I can't say enough good things about him. More

by Andre3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Caldwell
Report | Print
May 09, 2025

Great experience with Brendin and the Audi Northlake team! Brendin was knowledge and kind! He helped source me my RS6 Avant! More

by Audi-dude2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendin Logsdon,
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May 10, 2025 -

Audi Northlake responded

Audi-dude2020, thank you so much for your review and taking time to leave comments about your experience with Brendin. We're so glad that you included Audi Northlake in your car shopping process and look forward to serving you again in the future. Enjoy your RS 6 and have a great weekend! Kristen Bowen General Manager (704) 379-8300

May 09, 2025

Great service from Johan at this dealership. Will definitely use them again. Excellent customer service. More

by Nate Mullins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan
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May 14, 2025 -

Audi Northlake responded

Nate, thank you so much for taking the time to share about your recent service visit at Audi Northlake. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with Johan and our team. Thank you for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

April 29, 2025

Beautiful dealership, Clean and comfortable with nice work space to handle calls for work while vehicle is serviced. Brad Caldwell is awesome! More

by Former Chevy guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Caldwell
Report | Print
Apr 30, 2025 -

Audi Northlake responded

Former Chevy Guy, thank you so much for taking the time to share about your recent service visit at Audi Northlake. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with Brad and our team. Thank you for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

April 29, 2025

Brad Caldwell is our go to service advisor. He is very knowledgeable and professional and helpful. More

by Gloria.caldwell1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Caldwell
Report | Print
Apr 30, 2025 -

Audi Northlake responded

Gloria.caldwell1958, thank you for taking time to leave us a 5-star review and giving Brad and our team the opportunity to service your Audi. We appreciate your support and look forward to being of service again. Have a great day! Kristen Bowen General Manager (704) 379-8300

April 29, 2025

Can't speak highly enough of Johan, he really helped me understand what was wrong with my car the steps to get it all fixed and was extremely helpful overall. By far one of the best service experiences! More

by bigbambino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan
Report | Print
May 01, 2025 -

Audi Northlake responded

bigbambino, thank you for taking time to leave us a 5-star review and giving Johan and our team the opportunity to service your Audi. We appreciate your support and look forward to being of service again. Have a great day! Kristen Bowen General Manager (704) 379-8300

April 29, 2025

Johan was huge help! Car fixed perfect, service always great. Audi North lake is the best, favorite place to come More

by andupatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan
Report | Print
May 01, 2025 -

Audi Northlake responded

andupatel, thank you so much for taking the time to share about your recent service visit with Johan. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with our team. Thank you for trusting us with your Audi and for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

April 29, 2025

Recently got my car serviced and all around 5 star service! Johan was a huge help and made sure I understood what my vehicle needed and the price to get it all done. More

by joschmo98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan
Report | Print
May 01, 2025 -

Audi Northlake responded

joschmo98, thank you so much for taking the time to share about your recent service visit at Audi Northlake. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with Johan and our team. Thank you for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

March 31, 2025

Can’t speak highly enough of Rhyle Scott. I dealt with him virtually (phone) and he was super accommodating and courteous! Would strongly encourage doing business with him! #notyournorma More

by danielbarnhardt04
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhyle Scott
Report | Print
Apr 02, 2025 -

Audi Northlake responded

danielbarnhardt04, thank you so much for your 5-star feedback! I'm glad to hear that Rhyle took great care of you during your visit. Please let us know if we can answer any questions for you or if we can provide you with any additional assistance. We look forward to serving you again! Kristen Bowen General Manager (704) 379-8300

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