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Audi Northlake

Charlotte, NC

5.0
284 Reviews

10831 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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Showing 284 reviews

April 29, 2025

Beautiful dealership, Clean and comfortable with nice work space to handle calls for work while vehicle is serviced. Brad Caldwell is awesome! More

by Former Chevy guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Caldwell
Apr 30, 2025 -

Audi Northlake responded

Former Chevy Guy, thank you so much for taking the time to share about your recent service visit at Audi Northlake. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with Brad and our team. Thank you for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

April 29, 2025

Brad Caldwell is our go to service advisor. He is very knowledgeable and professional and helpful. More

by Gloria.caldwell1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Caldwell
Apr 30, 2025 -

Audi Northlake responded

Gloria.caldwell1958, thank you for taking time to leave us a 5-star review and giving Brad and our team the opportunity to service your Audi. We appreciate your support and look forward to being of service again. Have a great day! Kristen Bowen General Manager (704) 379-8300

April 29, 2025

Can't speak highly enough of Johan, he really helped me understand what was wrong with my car the steps to get it all fixed and was extremely helpful overall. By far one of the best service experiences! More

by bigbambino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan
May 01, 2025 -

Audi Northlake responded

bigbambino, thank you for taking time to leave us a 5-star review and giving Johan and our team the opportunity to service your Audi. We appreciate your support and look forward to being of service again. Have a great day! Kristen Bowen General Manager (704) 379-8300

April 29, 2025

Johan was huge help! Car fixed perfect, service always great. Audi North lake is the best, favorite place to come More

by andupatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan
May 01, 2025 -

Audi Northlake responded

andupatel, thank you so much for taking the time to share about your recent service visit with Johan. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with our team. Thank you for trusting us with your Audi and for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

April 29, 2025

Recently got my car serviced and all around 5 star service! Johan was a huge help and made sure I understood what my vehicle needed and the price to get it all done. More

by joschmo98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan
May 01, 2025 -

Audi Northlake responded

joschmo98, thank you so much for taking the time to share about your recent service visit at Audi Northlake. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with Johan and our team. Thank you for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

March 31, 2025

Can’t speak highly enough of Rhyle Scott. I dealt with him virtually (phone) and he was super accommodating and courteous! Would strongly encourage doing business with him! #notyournorma More

by danielbarnhardt04
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhyle Scott
Apr 02, 2025 -

Audi Northlake responded

danielbarnhardt04, thank you so much for your 5-star feedback! I'm glad to hear that Rhyle took great care of you during your visit. Please let us know if we can answer any questions for you or if we can provide you with any additional assistance. We look forward to serving you again! Kristen Bowen General Manager (704) 379-8300

March 31, 2025

Shamar makes purchasing worthwhile. He’s a top notch knowledgeable and professional young man! I’ll definitely be sending everyone there! More

by NISHSF72
Recommend Dealer
Yes
Employees Worked With
Shamar
Apr 02, 2025 -

Audi Northlake responded

NISHSF72, thank you so much for your review and taking time to leave comments about your experience with Shamar. We're so glad that you included us in your car shopping process and look forward to serving you again in the future. Have a great day! Kristen Bowen General Manager (704) 379-8300

March 31, 2025

Big shoutout to Shamar and the entire team at Audi Northlake! You made the car buying experience so simple and so much better then I ever could have expected! More

by bmaster18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shamar
Apr 02, 2025 -

Audi Northlake responded

bmaster18, thank you so much for your 5-star feedback! I'm glad to hear that Shamar took great care of you during your visit. Please let us know if we can answer any questions for you or if we can provide you with any additional assistance. We look forward to serving you again! Kristen Bowen General Manager (704) 379-8300

March 27, 2025

I would like to give a major and much-deserved shoutout to Mr. Michael Estrada for being the best service advisor I have ever had at Audi Northlake or anywhere for that matter! He is super kind, super prof More

by Charles McElveen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Estrada
Mar 28, 2025 -

Audi Northlake responded

Charles, thank you so much for taking the time to share about your recent service visit at Audi Northlake. We are so happy to receive your higher than 5-Star rating and look forward to sharing your positive feedback with Mike, our Superman! Thank you for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

February 27, 2025

Shout out to Charles for taking such great care of me and my car. I'm not taking my care anywhere else. More

by Monica H
Recommend Dealer
Yes
Employees Worked With
Charles Hinshaw
Feb 28, 2025 -

Audi Northlake responded

Monica, thank you so much for taking the time to share about your recent service visit at Audi Northlake. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with Charles and our team. Thank you for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

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