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Audi Northlake

Charlotte, NC

4.9
293 Reviews

10831 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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Showing 293 reviews

April 03, 2026

Had oil change and tire rotation. Robert Diaz completed the work in an efficient and timely manner. More

by Jean Coggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Diaz
Apr 06, 2026 -

Audi Northlake responded

Jean, thank you for taking time to leave us a 5-star review and giving Robert and our team the opportunity to service your Audi. We appreciate your feedback and look forward to being of assistance again. Have a great day! Kristen Bowen General Manager (704) 379-8300

March 29, 2026

David Williams is a credit to Hendricks Audi. He was personable and knowledgeable about the Audi we purchased. We never felt pressured to buy. All in all, thanks to David, the entire buying exper More

by salamone28031
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Williams
Mar 31, 2026 -

Audi Northlake responded

salamone28031, thank you so much for your review and taking time to leave comments about your experience with David. We're so glad that you included Audi Northlake in your car shopping process and look forward to serving you again in the future. Enjoy your new car and have a great day! Kristen Bowen General Manager (704) 379-8300

March 26, 2026

Ray helped me find the perfect Audi Q5 for my family. He was always responsive, professional, and genuinely a pleasure to work with. He made the entire process easy and stress-free. A great example of ho More

by evanbyrd127
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Caruthers
Mar 29, 2026 -

Audi Northlake responded

evanbyrd127, thank you so much for taking the time to share about your experience at Audi Northlake! We are thrilled to hear that Ray provided you and your family with a 5-star experience. We appreciate your feedback and look forward to serving you again in the future. Enjoy your new Q5 and have a great weekend! Kristen Bowen General Manager (704) 379-8300

March 21, 2026

Awesome experience purchasing my 2017 Lexus 200. Ethan and Jeremy were awesome to work with. Very pleasant experience. Totally changed my mind about the dealership experience. Highly recommend More

by RJHALKOVITCH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Allison
Mar 25, 2026 -

Audi Northlake responded

This is what we love to hear! Congratulations on your new Lexus! We’re thrilled that Ethan and Jeremy could provide the pleasant, customer-first experience you deserve. Thank you for your recommendation and we look forward to seeing you again down the road! Kristen Bowen General Manager (704) 379-8300

March 02, 2026

Ethan was kind and professional from our first meeting and through follow ups. Highly recommend he and the dealership. More

by Alison
Recommend Dealer
Yes
Employees Worked With
Ethan
Mar 05, 2026 -

Audi Northlake responded

Alison, thank you so much for your 5-star feedback! I'm glad to hear that Ethan took great care of you during your visit. Please let us know if we can answer any questions for you or if we can provide you with any additional assistance. We look forward to serving you again! Kristen Bowen General Manager (704) 379-8300

January 22, 2026

Had my car in for service 1/21/26. Was helped by Clara Quindes. Friendly - yes Helpful - yes Maintained contact throughout process - yes Good job!! Note: possible new check in More

by rmills1qa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Quindes
Jan 24, 2026 -

Audi Northlake responded

rmills1qa, thanks so much for the awesome feedback! We’re happy to hear Clara made your visit easy and kept you updated along the way. We’re glad the new check-in and check-out process made things more efficient. We appreciate you taking the time to share and look forward to seeing you again! Kristen Bowen General Manager (704) 379-8300

October 30, 2025

David was an amazing rep to work with and was very patient! He truly helped pick ensure I was heard as a client and Kristen the GM went above to ensure I was happy after a few inconveniences I had to More

by Courtney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, Kristen
Oct 30, 2025 -

Audi Northlake responded

Courtney, thank you so much for your kind words, patience and for taking time to leave David this review. We all appreciate your business and I'm so glad we were able to find you a new ride. Please let me know if you need anything from me. -Kristen General Manager 704-379-8300

September 09, 2025

I just wanted to recognize the consistent and exceptional service that I received at Audi of Northlake. Absolutely amazing and seamless process at this location. David, my sales associate, was transparent, a More

by JAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Foster
Sep 11, 2025 -

Audi Northlake responded

Jay, thank you so much for your review and taking time to leave such great comments from your experience with Dave. We're so glad that you included Audi Northlake in your car shopping process and look forward to serving you again in the future. Have a great day! Kristen Bowen General Manager (704) 379-8300

September 07, 2025

Worst service department ever experienced. Filthy car, left me low on oil, gave incorrect pricing More

by Tiggie69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Estrada/Cheyenne Smith
Sep 11, 2025 -

Audi Northlake responded

Tiggie69, I'm sorry to hear that we did not earn a 5-star review during your last service visit. We are unable to locate your profile based off the information provided but we would like to discuss your concerns as soon as possible to see what we can do to help. Please contact me at your earliest convenience. Thank you! Matthew Woods Service Manager (704) 379-8300

June 30, 2025

Johan was a huge help as always. I never get my car serviced anywhere else More

by Bdbc6785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan
Jul 02, 2025 -

Audi Northlake responded

Bdbc6785, thank you so much for taking the time to share about your recent service visit with Johan. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with our team. Thank you for trusting us with your Audi and for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

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