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Audi Northlake

Charlotte, NC

5.0
286 Reviews

10831 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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Showing 286 reviews

May 20, 2023

Being a first time Audi owner, I wasn’t sure what to expect. Ron Ayoub was so helpful from start to finish! He had an incredible sense of humor and was extremely knowledgeable in the entire process. More

by Eowatson24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Ayoub
May 23, 2023 -

Audi Northlake responded

Eowatson24, thank you for your feedback! Ron has over 20 years of Audi experience and a wonderful sense of humor. We're so lucky to have him on our team! Enjoy your Q5 and we look forward to serving you again at Audi Northlake! Kristen Bowen General Manager (704) 379-8300

May 18, 2023

Always a pleasure. Everyone is friendly, courteous, and knowledgable. Would absolutely have my car serviced here again. More

by kehr.blake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spenser
May 23, 2023 -

Audi Northlake responded

kehr.blake, thank you for taking time to leave us a 5-star review and giving Spenser and our team the opportunity to service your Audi. We appreciate your support and look forward to being of service again. Have a great week! Kristen Bowen General Manager (704) 379-8300

May 18, 2023

Great place for buying or servicing your audi. Very experienced and courteous staff. Would recommend to anyone More

by Beachbum1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spenser
May 23, 2023 -

Audi Northlake responded

Beachbum1104, thank you for taking time to leave us a 5-star review and giving Spenser and our team the opportunity to service your Audi. We appreciate your support and look forward to being of service again. Have a great day! Kristen Bowen General Manager (704) 379-8300

May 12, 2023

While staying at an area hotel, someone broke my window trying to steal from my car. Where the folks who always have commercials about same day service and coming right to you had no availability until la More

by 215Mazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Caldwell
May 16, 2023 -

Audi Northlake responded

215Mazer, thank you for taking time to leave us a 5-star review and giving Brad and our team the opportunity to quickly assist you after your unfortunate situation. We appreciate your support and look forward to being of service again. Have a great day! Kristen Bowen General Manager (704) 379-8300

May 03, 2023

Ray in service helped me with my Q5 while stranded from out of town. Service was amazing! More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray elsworth
May 05, 2023 -

Audi Northlake responded

Thank you, Kelly! I'm so glad that Ray was able to provide you with excellent customer service during what was likely a stressful experience. If you ever find yourself in the Charlotte area again, we hope you'll stop by! Kristen Bowen General Manager (704) 379-8300

May 03, 2023

I had my A6 in for routine maintenance and as always Ray was excellent. My entire family goes to Audi Northlake for service. More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
May 05, 2023 -

Audi Northlake responded

Kelly, thank you so much for your feedback! We're so glad that you and your family trust Ray and Audi Northlake to service your Audi fleet. We appreciate the opportunity to take care of you all and look forward to continuing to do so in the future! Kristen Bowen General Manager (704) 379-8300

April 30, 2023

Ron Ayoub is a knowledgeable detailed friendly Salesman. I love my car thanks to Ronnie..Laura S More

by Laura
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Ayoub
May 02, 2023 -

Audi Northlake responded

Laura, thank you so much for your 5-star review! I'm so glad that you enjoyed experience with Ron. He comes very highly recommended by his clients. We appreciate your business and look forward to assisting you during ownership. Please let us know if there is anything at all we can d o in the future. Have a great week! Kristen Bowen General Manager (704) 379-8300

April 30, 2023

Brendin Logsdon was the car sales associate that helped me find the car of my dreams! He was professional, friendly, and considerate of my time! Brendin also went out of his way to help! I have never worke More

by Ashlyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendin Logsdon
May 02, 2023 -

Audi Northlake responded

Thank you for sharing, Ashlyn! I'm glad that Brendin took such great care of you during your recent purchase experience. Please don't hesitate to reach out if you have any questions or if we can offer any additional assistance. Have a great day! Kristen Bowen General Manager (704) 379-8300

April 30, 2023

I had a great visit at the dealership today. Shopping for a family car. Brendin Logsdon was the best. He was very informative about the vehicle we were interested in. Month end is the best More

by Blakenburg
Recommend Dealer
Yes
Employees Worked With
Brendin Logsdon
May 02, 2023 -

Audi Northlake responded

Blakenburg, thank you for taking time to leave us a 5-star review and giving Brendin the opportunity to assist you. We appreciate your support and look forward to being of service again. Please let us know if you need anything. Have a great week! Kristen Bowen General Manager (704) 379-8300

April 30, 2023

Brendin Logsdon was amazing to work with . I recommend him for all your Audi needs! More

by kristina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendin Logsdon
May 02, 2023 -

Audi Northlake responded

Thank you for your feedback, kristina! We're so glad to have Brendin on our Audi Northlake team. If there is anything additional that we can provide you with, please don't hesitate to let us know! Kristen Bowen General Manager (704) 379-8300

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