
Audi Northlake
Charlotte, NC
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This is honestly the best dealer i have been going to for years. they always take care of the vehicles i bring in. They always update me on time with whats going on with car and finish it in a timely maner. years. they always take care of the vehicles i bring in. They always update me on time with whats going on with car and finish it in a timely maner. I appreciate the advisors too, ive worked with multiple advisors and they all help me in the same way, if you own an Audi i highly recommend Audi Northlake! More
Best dealer I have ever worked with. Sales team was great. Very low pressure. Service department has always been the best. Always listen to my concerns and make an effort to resolve them Sales team was great. Very low pressure. Service department has always been the best. Always listen to my concerns and make an effort to resolve them. Never had a bad experience here and will be a lifelong customer! More
Just had my 2017 Q7 serviced here for a coolant leak. My car took about a day to be completed, which was much quicker than I anticipated due to how busy they appeared when I dropped off my vehicle. This My car took about a day to be completed, which was much quicker than I anticipated due to how busy they appeared when I dropped off my vehicle. This is my first visit at this dealer and I was very impressed with the experience. I worked with the advisor Mike and the technician Andrew for my service. I really liked the video about my vehicle that the technician sent. I was able to see exactly what was causing my coolant leak. I would recommend this dealer over the other 3 dealers I have previously had service experiences with. More
Always top notch service! Thank you for keeping my 2004 A4 on the road. Ray made sure that the vehicle was taken care. There are not too many people that work on my car and th Thank you for keeping my 2004 A4 on the road. Ray made sure that the vehicle was taken care. There are not too many people that work on my car and they had everything I needed. More
Worst service experience. Ever. The service manger stated that the quality of Audi is so poor that they can’t keep up with service repair requests. Ever. The service manger stated that the quality of Audi is so poor that they can’t keep up with service repair requests. More
Thank you to the Audi Northlake team for always providing a great experience. The staff are always so helpful and so much fun to talk to. I’m a fan for life! a great experience. The staff are always so helpful and so much fun to talk to. I’m a fan for life! More