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Audi Northlake

Charlotte, NC

5.0
290 Reviews

10831 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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Showing 290 reviews

December 02, 2022

No pressure but informative and helpful! Very knowing about all thing Audi! Great lot and selection. More

by AudiBuyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron A.
Dec 06, 2022 -

Audi Northlake responded

Thank you, AudiBuyer! I'm pleased to hear that you had a great experience with Ron. He has almost 20 years of Audi experience! If we can answer any additional questions or provide additional assistance, please reach out! Kristen Bowen General Manager (704) 379-8300

December 02, 2022

Recently had mechanical work done on my 2016 Audi Q5 at Audi Northlake. This was my first experience there and it will not be the last! Raymond Elsworth was my service advisor, and he was excellent. Ray ke More

by streece74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Elsworth
Dec 06, 2022 -

Audi Northlake responded

Thank you for sharing, streece74! We're so glad that you visited Audi Northlake and left as a client for life. If there is anything that we can do to assist you before your next scheduled visit, please let us know! Kristen Bowen General Manager (704) 379-8300

October 29, 2022

We worked with Ruslan Prestwood and everything was a 5 star experience! Everyone was helpful and got us in the car we wanted at the price we needed. More

by daviss24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruslan Prestwood
Nov 02, 2022 -

Audi Northlake responded

Thank you so much, daviss24! I'm so glad that you enjoyed your visit with Ruslan. If there is anything additional we can do to assist you, please let us know! Kristen Bowen General Manager (704) 379-8300

October 01, 2022

Ruslan, Jeremy and Daphne were awesome! ! Great customer service and wonderful environment and culture. Defiantly will be back for another car and will recommend family and friends. Keep up More

by Amal Almanasrah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruslan Jermey
Oct 05, 2022 -

Audi Northlake responded

Amal, thank you so much for the time you spent leaving reviews for Ruslan, Jeremy, Daphne, and Audi Northlake. We have an amazing culture and a great team that I'm so lucky to stand beside every day. Glad to have you as part of our family! Kristen Bowen General Manager (704) 379-8300

September 26, 2022

I purchased a used vehicle from Rusian Prestwod. He was very helpful about explaining the figures of the car and made the purchase a pleasant experience. More

by dhgodfrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russian Prestwood
Sep 28, 2022 -

Audi Northlake responded

Thank you, dhgodfrey! We're so glad that Ruslan took great care of you during your purchase. He will be available to help you throughout your ownership experience. Enjoy your week and please let us know if you need anything! Kristen Bowen General Manager (704) 379-8300

September 15, 2022

Dropped our Audi RS7 off yesterday for turbo oil screen recall. They did not have any loaner vehicles available, however, provided my wife with a complimentary Uber back to our home. Advisor Raymond Elswor More

by n&jharris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Elsworth, Ben Brown
Sep 17, 2022 -

Audi Northlake responded

Nathan, Thank you so much for your review and kind words about our team. I always love to hear how much our guests enjoy viewing the videos from our technicians. Ray and Ben are great teammates and continue to provide an exceptional experience. Thank you again for choosing Audi Northlake and we look forward to serving you again in the future. Have a great weekend. Kristen Bowen General Manager 704-379-8300

August 30, 2022

My experience with Audi Northlake has been great. My salesmen-Remy was so helpful in my decision process and explained everything so we'll . Everyone at this location are very nice and helpful. Th More

by djj5820
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remy
Sep 02, 2022 -

Audi Northlake responded

Thank you, djj5820! We're so glad that you had a five-star experience with Remy and our Audi Northlake team. If you have any questions, please don't hesitate to reach out! Kristen Bowen General Manager (704) 379-8300

August 29, 2022

Ron was awesome to work with! We worked everything out over the phone and when I arrived my paperwork was ready! He also had my new Q3 detailed, window tint done and tank full, re More

by Q3!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Ayoub
Sep 01, 2022 -

Audi Northlake responded

Thank you so much, Matt! I'm so glad that Ron made your first Audi experience a great one! We look forward to seeing you again at Audi Northlake! Kristen Bowen General Manager (704) 379-8300

August 17, 2022

Ron Ayoub is a consummate professional. His experience and knowledge makes the car buying experience a real pleasure! More

by mmayo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Ayoub
Aug 19, 2022 -

Audi Northlake responded

Thank you, Michael! We're so glad that you enjoyed your experience with Ron. If there is anything further that we can provide, please let us know! Kristen Bowen General Manager (704) 379-8300

August 13, 2022

Awesome experience, great people and great cars Remey was awesome helped get us in the car we wanted ! Would definitely recommend them and Audi in general ! More

by Jmoran67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remey
Aug 17, 2022 -

Audi Northlake responded

Thank you, Jmoran67! We're so glad that you had a great experience with Remy. If there is anything additional that we may provide, please let us know! Kristen Bowen General Manager (704) 379-8300

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