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Audi Northlake

Charlotte, NC

5.0
286 Reviews

10831 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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Showing 286 reviews

July 29, 2022

Excellent experience start to finish! Ruslan and Sean both did a great job! Ruslan was friendly and able to answer all our questions. He went above and beyond what was expected. Highly More

by Kim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruslan and Sean
Aug 01, 2022 -

Audi Northlake responded

Thank you, Kim! We're so glad that you had a great experience with Ruslan and Sean. If there is anything additional we may provide, please let us know! Kristen Bowen General Manager (704) 379-8300

July 28, 2022

Stephanie went above and beyond to help me out. She was a absolute pleasure!!! She was to get my wheels fixed before I head out town unexpectedly flat tire . More

by anemechek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Johnson
Jul 31, 2022 -

Audi Northlake responded

Thank you, anemechek! I'm so glad that you had a five-star experience with Stephanie and our service team. If there is anything else that we can assist with before your next service visit, please let us know! Kristen Bowen General Manager (704) 379-8300

July 27, 2022

Even though the service department couldn't get me in for service for a while, I was blown away by the care taken by the mechanic and my advisor. I especailly liked the usefulness of the video sent to me by More

by Hannah Jewelski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Elsworth
Jul 29, 2022 -

Audi Northlake responded

Thank you, Hannah! We appreciate your patience during the appointment scheduling process. I'm glad that we were ultimately able to give you a five-star experience! If anything else comes up before your next visit, please don't hesitate to let us know! Kristen Bowen General Manager (704) 379-8300

June 25, 2022

Amazing experience! Remi & Ron was awesome. Also had a great experience with Torri from finance. More

by xoluvnicole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remi, Ron, Torri
Jun 28, 2022 -

Audi Northlake responded

Thank you, xoluvnicole! I'm so happy to hear that you had a great experience with Remy, Ron, and Tory. If there is anything additional that we can provide, please don't hesitate to reach out! Kristen Bowen General Manager (704) 379-8300

June 22, 2022

We have had the best experience at Audi Northlake. Big thanks to our salesman, Mark Johnson who kept our purchase smooth and stress-free. Could not be happier! More

by shellyfagin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
Jun 24, 2022 -

Audi Northlake responded

Thank you (again), Shelly! We appreciate your Google and DealerRater reviews. If there is anything further that we may provide before your next visit, please let us know! Kristen Bowen General Manager (704) 379-8300

June 15, 2022

Ron Ayoub was personable and helpful. Daphne was knowledgeable and efficient in getting our paperwork done! Thank you for the great deal and hopefully great, dependable car! More

by Anne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Ayoub and Daphne
Jun 16, 2022 -

Audi Northlake responded

Thank you, Anne! I'm so happy that you enjoyed your purchase experience with Ron. If we can answer any additional questions, please don't hesitate to reach out! Kristen Bowen General Manager (704) 379-8300

May 03, 2022

The dealership is appealing, makes you feel valued and appreciated. The sales team is wonderful and they make sure you understand your car before you leave. They also make sure you are happy with you car. More

by Taylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daphne Abreu
May 05, 2022 -

Audi Northlake responded

Thank you for sharing for your feedback, Taylor! I'm happy to hear that you had a great visit with Daphne and our sales team. Please let us know if you have any questions about the options or features of your vehicle. We are happy to help! Kristen Bowen General Manager (704) 379-8300

April 28, 2022

Michael estrada & Mathew woods were phenomenal to work with on my s5 sport back and i cant thank them enough. I will continue to go back here time and time again due to their 5 star service. Thankyou ! More

by Jtamburello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Estrada, Mathew Woods
Apr 30, 2022 -

Audi Northlake responded

Thank you, Jtamburello! I'm happy to hear that you had a five-star visit with Mike, Matt and our service team. Please reach out if we can answer any questions or assist further! We look forward to seeing you again! Kristen Bowen General Manager (704) 379-8300

April 23, 2022

Ron did an amazing job and we enjoyed the experience very much. We appreciate the going above and beyond by everyone. More

by crdunaway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Ayoub
Apr 26, 2022 -

Audi Northlake responded

Amanda, thank you for your Dealer Rater and Google reviews! If you have any questions about your Audi or any of its features, please let us know! We are happy to help! Kristen Bowen General Manager (704) 379-8300

March 28, 2022

I was totally satisfied getting my Audi serviced at Northlake Audi. The care, concern and professionalism of Stephanie and Eric was noteworthy. More

by Geo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Jackson and Mike Estrada
Mar 30, 2022 -

Audi Northlake responded

Thank you, Geo! I'm so happy to hear that you had a five-star service visit with Stephanie and Mike. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8300

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