Audi Northlake

Mark was amazing. Thorough, informative and easy going. He made the car buying process easy. Thorough, informative and easy going. He made the car buying process easy. More

I had world class customer service with Stephanie Johnson. She was very patient, kind, very informative and knowledgeable! Audi never disappoints and neither does Stephanie :) Johnson. She was very patient, kind, very informative and knowledgeable! Audi never disappoints and neither does Stephanie :) More

I only buy new vehicles so dealt with maintenance departments across the country. Stephanie Johnson is the by far the best service professional I have encountered. Her communication skills are exem departments across the country. Stephanie Johnson is the by far the best service professional I have encountered. Her communication skills are exemplary, attention to detail unparalleled and the customer experience she provides exceptional. Bravo to Audi Northlake for having this quality of person on staff! More

A best in class experience. This team always exceeds expectations. They kept us well informed, executed on time and were very supportive it the process. This team always exceeds expectations. They kept us well informed, executed on time and were very supportive it the process. More

Excellent service. Stephanie Johnson helped me with everything. It’s always good service at Audi north lake Stephanie Johnson helped me with everything. It’s always good service at Audi north lake More

My family is growing and my wife and I are looking for a seven seater - the Q7! After a few minutes the lady at the front asked if she could help me. I let her know that I was looking at the Q7. Immediat seven seater - the Q7! After a few minutes the lady at the front asked if she could help me. I let her know that I was looking at the Q7. Immediately she responded, “we don’t have any”. It was crazy because there were 4 on the lot that I was looking at directly. So I asked, “what about those”. She had this silly look on her face without a response really. Said something about they might be sold. And then she said I would get someone to show you one. Just reminded me of the pleasure of “being a young black man” shopping for a nice car. My wife and I are both Consultants at a bank - not that it should matter. Treating people like xxxx is not ok. We quickly left and I will NEVER even look at and Audi again! More

. We are happy with our car purchase. Ron Ayoub was very knowledgeable. He made the process easy. Everyone at the dealership was very friendly. knowledgeable. He made the process easy. Everyone at the dealership was very friendly. More

Ron Ayoud was a big help in selecting our new car. He knows the vehicle and answered all questions to help us make our decision. He knows the vehicle and answered all questions to help us make our decision. More

Our sales person Mark Johnson was awesome. He explained everything perfectly and made our shopping experience smooth. He explained everything perfectly and made our shopping experience smooth. More

Stephanie is amazing. Professional and truly honest about service needed, risk involved and provided solutions. You have to appreciate hood customer service! Professional and truly honest about service needed, risk involved and provided solutions. You have to appreciate hood customer service! More