
Audi Northlake
Charlotte, NC
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The dealership is appealing, makes you feel valued and appreciated. The sales team is wonderful and they make sure you understand your car before you leave. They also make sure you are happy with you car. appreciated. The sales team is wonderful and they make sure you understand your car before you leave. They also make sure you are happy with you car. More
Michael estrada & Mathew woods were phenomenal to work with on my s5 sport back and i cant thank them enough. I will continue to go back here time and time again due to their 5 star service. Thankyou ! with on my s5 sport back and i cant thank them enough. I will continue to go back here time and time again due to their 5 star service. Thankyou ! More
I was totally satisfied getting my Audi serviced at Northlake Audi. The care, concern and professionalism of Stephanie and Eric was noteworthy. Northlake Audi. The care, concern and professionalism of Stephanie and Eric was noteworthy. More
I had world class customer service with Stephanie Johnson. She was very patient, kind, very informative and knowledgeable! Audi never disappoints and neither does Stephanie :) Johnson. She was very patient, kind, very informative and knowledgeable! Audi never disappoints and neither does Stephanie :) More
I only buy new vehicles so dealt with maintenance departments across the country. Stephanie Johnson is the by far the best service professional I have encountered. Her communication skills are exem departments across the country. Stephanie Johnson is the by far the best service professional I have encountered. Her communication skills are exemplary, attention to detail unparalleled and the customer experience she provides exceptional. Bravo to Audi Northlake for having this quality of person on staff! More
A best in class experience. This team always exceeds expectations. They kept us well informed, executed on time and were very supportive it the process. This team always exceeds expectations. They kept us well informed, executed on time and were very supportive it the process. More
My family is growing and my wife and I are looking for a seven seater - the Q7! After a few minutes the lady at the front asked if she could help me. I let her know that I was looking at the Q7. Immediat seven seater - the Q7! After a few minutes the lady at the front asked if she could help me. I let her know that I was looking at the Q7. Immediately she responded, “we don’t have any”. It was crazy because there were 4 on the lot that I was looking at directly. So I asked, “what about those”. She had this silly look on her face without a response really. Said something about they might be sold. And then she said I would get someone to show you one. Just reminded me of the pleasure of “being a young black man” shopping for a nice car. My wife and I are both Consultants at a bank - not that it should matter. Treating people like xxxx is not ok. We quickly left and I will NEVER even look at and Audi again! More