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Audi Northlake

Charlotte, NC

Overview
Reviews
Vehicles
5.0
290 Reviews
Call Dealership (833) 379-0697
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10831 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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Showing 290 reviews

February 24, 2022

. We are happy with our car purchase. Ron Ayoub was very knowledgeable. He made the process easy. Everyone at the dealership was very friendly. More

by Troy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Ayoub
Report | Print
Feb 26, 2022 -

Audi Northlake responded

Thank you, Troy! I am pleased to hear that you had a great visit with Ron and our team. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8300

February 23, 2022

Ron Ayoud was a big help in selecting our new car. He knows the vehicle and answered all questions to help us make our decision. More

by Janice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Ayoud
Report | Print
Feb 25, 2022 -

Audi Northlake responded

Thank you, Janice! I am pleased to hear that you had such a great visit with Ron. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8300

February 22, 2022

Our sales person Mark Johnson was awesome. He explained everything perfectly and made our shopping experience smooth. More

by Esalinas3894
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
Report | Print
Feb 24, 2022 -

Audi Northlake responded

Thank you, Esalinas3894! I am pleased to hear that you had such a great visit with Mark. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8300

February 19, 2022

Stephanie is amazing. Professional and truly honest about service needed, risk involved and provided solutions. You have to appreciate hood customer service! More

by breaded_carder.0g
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Report | Print
Feb 22, 2022 -

Audi Northlake responded

Thank you, breaded_carder.0g! We're so glad that you had a great experience with Stephanie and our service team! Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8300

February 19, 2022

Stephanie was awesome. She gave me great customer service. Went above expectations . Thanks a million More

by Jpaperlongjay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Johnson
Report | Print
Feb 22, 2022 -

Audi Northlake responded

Thank you, Jpaperlongjay! We're so glad that you had a great experience with Stephanie and our service team! Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8300

February 05, 2022

Excellent experience. Friendly helpful clean prompt service z z z z z z z Sz z z More

by Amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Johnson
Report | Print
Feb 08, 2022 -

Audi Northlake responded

Thank you so much, Amy! I am pleased to hear that you had such a great visit with Stephanie and our service team. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8300

January 27, 2022

I've been going to Audi Northlake for a while & It was really a pleasure working with Stephanie Johnson a few days ago .. She was able to schedule an earlier appointment and had great customer service ! More

by Nique C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Johnson
Report | Print
Jan 29, 2022 -

Audi Northlake responded

Thank you so much, Nique! We're so glad that you had such a great experience with our newest service advisor, Stephanie. She is awesome and we are so happy to have her on our team! Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8300

January 27, 2022

The dealership was beautiful, clean and inviting. This helped make me feel more at ease when meeting with the salesperson. More

by ekeo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhyle Scott, Adam
Report | Print
Jan 29, 2022 -

Audi Northlake responded

Thank you for your feedback, ekeo! We're very lucky to have such a beautiful facility and people like Rhyle and Adam on our team. Please don't hesitate to reach out if you have any questions, we're happy to help! Kristen Bowen General Manager (704) 379-8300

December 30, 2021

Always great service! From the front to the back of the building. Willing to help and always keep me up to date on what’s going on. More

by amcrotts1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Woods, Kristin Bowen
Report | Print
Dec 31, 2021 -

Audi Northlake responded

Thank you so much, amcrotts1! We're so glad that you had such a great experience with our team. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8300

December 10, 2021

Audi NL was top notch in handling the purchase of my new Audi. My sales associate, Mark Johnson, was the best. Process was easy and seamless. More

by arobertson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
Report | Print
Dec 13, 2021 -

Audi Northlake responded

Arobertson, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out! Kristen Bowen General Manager 704-379-8300

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