Back

Audi Northlake

Charlotte, NC

5.0
286 Reviews

10831 Northlake Auto Plaza Blvd

Charlotte, NC

28269

Directions

By Type

Showing 286 reviews

October 12, 2021

Rhyle helped me find the perfect fit for me and allowed me plenty of time to explore all options. Great and efficient experience. More

by A Haddad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhyle Scott
Oct 13, 2021 -

Audi Northlake responded

Thank you, A Haddad! We are thrilled to hear that you had a great experience with Rhyle. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8300

October 08, 2021

Excellent service. The warning lights came on on our Audi on our trip to Charlotte. The service center was able to get our vehicle in first thing the next morning. They were able to get the car looked More

by slake99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Caldwell
Oct 08, 2021 -

Audi Northlake responded

Thank you, slake99! We are thrilled to hear that you had a great experience with our service team. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8300

September 14, 2021

GREAT SERVICE and compassion!!! I was in town for a Wedding and had a tire issue. I was the father of the bride and over 500 miles from home!! Victoria got me in for emergency service and Zach show More

by Wes Atkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach, Victoria
Sep 15, 2021 -

Audi Northlake responded

Wow, Wes! Thank you for taking the time to share your feedback! We are thrilled to hear that Victoria and Zach took such excellent care of you in your tire situation while you were in town. We look forward to seeing you again in the future! Kristen Bowen General Manager (704) 379-8302

September 11, 2021

Enjoyed working with Stephen Duty, who accommodated my needs and ensured a timely delivery of my purchased vehicle. I highly recommend him to any potential Audi customers. More

by Gina Forde-Lumwai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Duty
Sep 15, 2021 -

Audi Northlake responded

Thank you, Gina! We're so glad that you had a five-star experience with Stephen Duty. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8302

August 27, 2021

I had the most wonderful experience during my recent car purchase. I bought my Q5 from Mark Johnson who was exceptionally knowledgeable and no pressure whatsoever. I will be sure to recommend him to all my More

by SoapGang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
Aug 31, 2021 -

Audi Northlake responded

Soapgang, we are so happy to read such a great review about Audi Northlake and specifically Mark Johnson ;) We hope you have a great day! Kristen Bowen General Manager 704-379-8300

August 26, 2021

Every time I visit Megan S. make my experience most pleasurable with her upbeat personality and customer service! More

by M.Bright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan S.
Aug 31, 2021 -

Audi Northlake responded

Thank you, M. Bright! We're so happy to hear that you had a five-star experience with Megan from our Guest Services team. Please don't hesitate to reach out if we can provide any further assistance! Kristen Bowen General Manager (704) 379-8302

August 24, 2021

As always, Caleb did an excellent job. We were very pleased with everything and will certainly return for any auto purchases. More

by Jksherrill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Sherrill
Aug 30, 2021 -

Audi Northlake responded

Thank you, Jksherrill! We're so glad that you had a five-star experience with Caleb. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8302

August 23, 2021

My husband reached out to Caleb at Audi Northlake about a 2016 SQ5. Caleb was very helpful and answered all of our questions that we had about the car. He was very thorough with the pictures that he sent. We More

by Heather B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Sherrill and Adam Ricker
Aug 25, 2021 -

Audi Northlake responded

Thank you, Heather! We're so glad that you had a five-star experience with Caleb. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8302

August 18, 2021

The Audi dealership was amazing and helped me out a lot and were quick, I was on a time crunch with a service for my vehicle and technician was able to get it done on time More

by Laura A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Technician Carlos
Aug 20, 2021 -

Audi Northlake responded

Thank you, Laura! We're so glad that you had a five-star experience with our service team. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8302

July 31, 2021

From the moment I called and when I walked into the dealership, everyone was helpful. I called and talked to Shirley C and she was pleasant and helpful. More

by Jeffmele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shirley Concinero
Jul 31, 2021 -

Jeffmele responded

I didn’t need any service on my car but I just felt the need to see the young lady who was very helpful on the phone.

Aug 18, 2021 -

Audi Northlake responded

Thank you. Jeffmele! We're so glad that you had a five-star experience with Shirley from our Guest Services team. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8302

...
22
...