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Audi Northlake

Charlotte, NC

Overview
Reviews
Vehicles
5.0
286 Reviews
Call Dealership (833) 379-0697
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10831 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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Showing 286 reviews

July 30, 2021

My husband and I have bought many cars and been to many dealers. Audi NL highly surpassed ALL of our expectations and more. Our salesman Matt and finance Tory - were flawless! We are so grateful for our ne More

by THaraldsson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williams Sales Tory - Finance
Report | Print
Aug 18, 2021 -

Audi Northlake responded

Thank you, THaraldsson! We're so glad that you had a five-star experience with Matt and Tory. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8302

July 30, 2021

Tory and Stef were amazing and went over and beyond to help lock me into the best deal for my new Audi! White glove treatment at its best. More

by esheneam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tory, Stef
Report | Print
Aug 18, 2021 -

Audi Northlake responded

Thank you, esheneam! We're so glad that you had a five-star experience with Stefanos and Tory. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8302

July 24, 2021

Great dealership. Mark Johnson was super helpful and accommodating. 2nd Audi purchased from him. Would recommend him and Audi Northlake for anyone looking for a new car. More

by A6Driver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
Report | Print
Jul 29, 2021 -

Audi Northlake responded

Thank you, A6Driver! We're so glad that you had another five-star experience with Mark. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8302

July 14, 2021

When I bring my car in for service at Audi Northlake, I always know my car is in great hands. The service advisors are always so friendly and helpful! I would recommend Audi Northlake to anyone. More

by Jay Hurst
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Estrada, Matthew Woods
Report | Print
Jul 16, 2021 -

Audi Northlake responded

Thank you, Jay! We're so glad that you had a five-star experience with our service team. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8302

June 30, 2021

This dealer provided a tremendous car-buying experience, and I look forward to being part of the Audi family! More

by Mike S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
Report | Print
Jul 06, 2021 -

Audi Northlake responded

Thank you, Mike! We're so glad that you had a five-star experience with Mark. We look forward to having you as part of our family! :) Kristen Bowen General Manager (704) 379-8302

June 21, 2021

Service team is always willing to help and always get the problem fixed right the first time, Highly recommend Audi Northlake More

by Kaytano lira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Elsworth
Report | Print
Jun 23, 2021 -

Audi Northlake responded

Thank you, Kaytano! We're so glad that you had a five-star experience with Ray in Service. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8302

May 30, 2021

Hendrick Northlake has excellent customer service. Mark was excellent, patient and I felt really good after making my purchase. The finance process with Rick was also very smooth and efficient. Thanks agai More

by Marj K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
May 31, 2021 -

Audi Northlake responded

Thank you, Marj! We're so glad that you had a five-star experience with Mark Johnson and Adam Ricker. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8302

May 08, 2021

Nick & Tory thanks for your great customer service! First time Audi owner and I couldn’t be happier! Star was lost from front end. Thanks More

by SHAQ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick & Tory
Report | Print
May 11, 2021 -

Audi Northlake responded

Thank you, Shaq! We're so glad to hear that you had a great experience with Nick and Tory. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8302

April 24, 2021

I was referred to Audi Northlake by a family friend and came away with the car I wanted! Rhyle and Tory were awesome! A+ service from both gentleman. More

by alexSU1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhyle and Tory
Report | Print
Apr 26, 2021 -

Audi Northlake responded

Thank you, alexSU1986! I'm so glad that you had an A+ experience with Rhyle, Tory, and our sales department. We appreciate your feedback and I look forward to sharing it with the team! Kristen Bowen General Manager (704) 379-8302

April 20, 2021

This place is phenomenal!!!! I have a 2004 Avant and there's not too many places that know and understand what quality is when servicing older vehicles. Their service team is amazing! More

by longroof88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elsworth, Ray
Report | Print
Apr 22, 2021 -

Audi Northlake responded

Thank you, longroof88! I'm so happy to hear that you had a great experience with Ray and that you trusted us to take care of your Avant. We have a lot of technicians that "geek out" when they see a car like yours. We appreciate you and look forward to seeing you and your Avant again! Kristen Bowen General Manager (704) 379-8302

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