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Audi Northlake

Charlotte, NC

5.0
286 Reviews

10831 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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Showing 286 reviews

October 25, 2019

Fantastic purchase, phenomenal salesman. I judge places, and people based on how they handle problematic situations, or potential issues. After minor miscommunications, mostly my fault, I was More

by Diesel09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alf George
Oct 30, 2019 -

Audi Northlake responded

Another one! Thank you so much! We appreciate the positive feedback and so glad that we were able to deliver you a five star experience at Audi Northlake. Please let us know how we can help in the future! Regards, Chad

August 09, 2019

2013 Audi a8l I have a 2013 audi a8l I have took my car to be fixed for check engine light. I have took it in 2 times for evap this is the 3rd time. All times it ha More

by Sissy1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason
Sep 05, 2019 -

Audi Northlake responded

Hi Sissy1234, thanks for marking us 5 stars for friendliness! Although the older German luxury cars with high miles can be challenging we certainly appreciate the opportunity to assist. We have two of the highest regarded Audi Master Guild technicians in the entire country here so we try to have them diagnose and help with challenging repairs. Let us know if we can be of service in the future. ( And thanks for letting us know how friendly Jason is! )

July 29, 2019

A good experience! I found my experience to be very good and dealing with the individuals there to be very professional and customer sensitive. A good overall experience More

by Ed “Impressed”
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Weise - excellent customer service
Jul 31, 2019 -

Audi Northlake responded

Thanks for the great review and kind words, Ed! Regards, Chad

July 24, 2019

Great service! The purchasing of my certified used Audi A5 was a breeze! The car was ready waiting for me, I took it for a test drive, Daphne set up all Audi service More

by anula2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daphne Abreu, Adam Ricker
Jul 31, 2019 -

Audi Northlake responded

Anula2019, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Northlake.

July 10, 2019

Flew from Detroit for Audi Northlake's award-winning service After spending months looking for an pre-owned Audi R8, the team at Audi Northlake led by Nick Gilman did an exceptional job to provide the vehicle im More

by Jiyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Gilman, Matt Woods, Adam Ricker
Jul 31, 2019 -

Audi Northlake responded

Hi Mr. Cadiz, thank you so much for the kind words and great review! And thank you for traveling so far to make your purchase with us! It means a lot coming from someone like you with your experience. We hope you're enjoying your R8 and thank you for your business and the kind words. Regards, Chad

July 05, 2019

Excellent experience. I Got to drive a super fun loaner while they fixed my car (awesome break from my “mom car”)! Really appreciate the excellent communication too! More

by Nope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike from Syracuse
Jul 31, 2019 -

Audi Northlake responded

Hi Ms. Mom Car :) thank you for your kind words and this wonderful review! We appreciate you taking the time to review us and I'm glad the team did a good job for you! Regards, Chad

May 20, 2019

Recall Service on Q5 I brought my Q5 in for the recent recall check and was in and out in no time. Great service, nice clean and comfortable waiting area. Love this plac More

by c.mann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Estrada
Jun 02, 2019 -

Audi Northlake responded

Hi C. Mann! Thank you for the review and the great feedback about Michael! Regards, Chad

May 08, 2019

Awesome service as always Took my car in for a service recall and the service team was top notch. Audi Northlake is my preferred dealer for sales and service More

by BRB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Sandlof
Jun 02, 2019 -

Audi Northlake responded

Hi Brb, thank you so much for your positive comments about Audi Northlake!

May 04, 2019

Loaner car Bought This car was a very good purchase. All that I interfaced with were friendly, knowledgeable and helpful. I would buy an Audi again from your dealership More

by Manbeckr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephan,Duty,Ray Carruthers
Jun 02, 2019 -

Audi Northlake responded

Manbeckr, we're glad you had such a wonderful experience with us!

May 03, 2019

Outstanding Customer Service Audi Northlake made us feel like valued customers from the time we walked through their door until we completed our purchase. Everyone we met, even t More

by Cates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Rizzo, Jeremy McLean, Raymond Carruthers, Tory, Michael Estrada
Jun 02, 2019 -

Audi Northlake responded

Cates, we're glad to hear you enjoyed your visit.

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