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Audi Northlake

Charlotte, NC

5.0
284 Reviews

10831 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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Showing 284 reviews

October 11, 2024

I was 30 minutes late arriving for my service appointment which I was not happy about because I don’t like being late for anything. I spoke with Johan and apologized for being late. He was very n More

by Deidre P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan Monga
Oct 18, 2024 -

Audi Northlake responded

Deidre, thank you so much for taking the time to share about your recent service visit at Audi Northlake. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with Johan, Kendall, and our Guest Services team. Thank you for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

September 26, 2024

Charles did a wonderful job helping to get my car fixed. He was friendly, knowledgeable, and efficient. Super job and I appreciated his help! More

by Tracy Helms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hinshaw
Sep 30, 2024 -

Audi Northlake responded

Tracy, thank you so much for taking the time to share about your recent service visit with Charles. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with our team. Thank you for trusting us with your Audi and for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

September 23, 2024

I had an exceptional experience at Audi Northlake, thanks to Brendin. From the moment I walked in, he was welcoming and attentive, ensuring I felt comfortable throughout the entire process. Brendin took the More

by Shaw.kollme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendin Logsdon
Sep 29, 2024 -

Audi Northlake responded

Skol, thank you so much for your 5-star feedback! I'm glad to hear that Brendin took great care of you during your visit. Please let us know if we can answer any questions for you or if we can provide you with any additional assistance. We look forward to serving you again! Kristen Bowen General Manager (704) 379-8300

September 23, 2024

Rhyle Scott is hands down the best car salesman I’ve ever worked with! With 7 years at Audi Northlake and over 4 years of sales experience, he’s a true professional who knows his stuff. From the moment I wal More

by shawmatt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhyle Scott
Sep 29, 2024 -

Audi Northlake responded

shawmatt, thank you so much for taking the time to share about your recent visit with Rhyle. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with our team. Thank you for trusting us with your purchase and for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

Sep 29, 2024 -

Audi Northlake responded

shawmatt, thank you so much for taking the time to share about your recent visit with Rhyle. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with our team. Thank you for trusting us with your purchase and for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

September 19, 2024

Rhyle is the man to see when looking for an Audi. Not pushy and very engaging young man. More

by CB
Recommend Dealer
Yes
Employees Worked With
Rhyle, Sean and Daphne
Sep 20, 2024 -

Audi Northlake responded

CB, thank you so much for your review and taking time to leave comments about your experience with Rhyle, Sean and Daphne. We're so glad that you included us in your car shopping process and look forward to serving you again in the future. Have a great day! Kristen Bowen General Manager (704) 379-8300

August 31, 2024

The service department at Audi Northlake has been wonderful each time that I’ve visited for service. Highly recommend this dealership. Brad is amazing! More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Sep 05, 2024 -

Audi Northlake responded

Brad, thank you for taking time to leave us a 5-star review and giving our team the opportunity to service your Audi. We appreciate your support and look forward to being of service again. Have a great weekend! Kristen Bowen General Manager (704) 379-8300

August 10, 2024

Ray was a great help when buying this car . I recommend him highly for your Audi purchase !! More

by Jaywade14828
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Carruthers
Aug 15, 2024 -

Audi Northlake responded

Jaywade14828, thank you so much for taking the time to share about your experience at Audi Northlake! We are thrilled to hear that Ray provided you with a 5-star experience. We appreciate your support and look forward to serving you again in the future. Have a great week! Kristen Bowen General Manager (704) 379-8300

August 06, 2024

Exceptional Service from Brendin Ethan at Audi Northlake along with Alyssa & Tory I recently had the pleasure of purchasing a vehicle from Audi Northlake, and I cannot speak highly enough about the exce More

by AudiQ5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendin Ethan Allysa Tory
Aug 07, 2024 -

Audi Northlake responded

AudiQ5, thank you so much for your review and taking time to leave comments about your experience with our dream team, Brendin, Ethan, Alyssa, and Tory. We're so glad that you included us in your car shopping process and look forward to serving you again in the future. Enjoy your new Q5 and have a great day! Kristen Bowen General Manager (704) 379-8300

August 01, 2024

Charles Hinshaw at Audi North Lake service manager helped me out with impeccable service the early morning of an issue I had with my Audi S6 crankshaft at 6:30am. I got a loaner and hit the door and car cle More

by Tbone
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Hinshaw
Aug 02, 2024 -

Audi Northlake responded

Tim, thank you so much for taking the time to share about your recent service visit with Charles. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with our team. Thank you for trusting us with your S6 and for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

August 01, 2024

Another great experience at Hendricks Audi Northlake. Been a customer for many years and very please with the experience of purchasing our Q5. Rhyle Scott was extremely professional and helpful leading u More

by jby7483
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhyle Scott
Aug 02, 2024 -

Audi Northlake responded

jby7483, thank you so much for taking the time to share about your experiences at Audi Northlake! We are thrilled to hear that Rhyle has provided you with 5-star experiences over the years. We appreciate your continued support and look forward to serving you again in the future. Have a great day! Kristen Bowen General Manager (704) 379-8300