Back

Audi Northlake

Charlotte, NC

4.9
239 Reviews

10831 Northlake Auto Plaza Blvd

Charlotte, NC

28269

Directions

By Type

Showing 239 reviews

December 30, 2023

Worked with Ethan Allison at Audi Northlake. He was a pleasure to work with, provided open communication, and a frictionless sales experience. More

by Fcgainey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Allison
Jan 01, 2024 -

Audi Northlake responded

Fcgainey, thank you so much for your review and taking time to leave comments about your experience with Ethan. We're so glad that you included us in your car shopping process and look forward to serving you again in the future. Have a great Sunday! Kristen Bowen General Manager (704) 379-8300

December 02, 2023

My husband and I needed to upgrade our Q5 to a larger SUV. Ron showed us our options and we found a Q5 that same day. He was very helpful, budget conscious, and overall great to work with. We will defini More

by jaskanaley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron
Dec 06, 2023 -

Audi Northlake responded

jaskanaley, thank you so much for taking the time to share about your experience at Audi Northlake! We are thrilled to hear that Ron provided you with a 5-star experience. We appreciate your business and look forward to serving you again in the future. Have a great day! Kristen Bowen General Manager (704) 379-8300

November 30, 2023

Thank you to Alf George for the absolute best car buying experience. I came from Charleston after finding the Q7 I wanted with the options I was looking for. Alf was responsive, video called me for a walk t More

by nikkee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alf George, Tory, Alyssa
Dec 01, 2023 -

Audi Northlake responded

nikkee, thank you so much for your 5-star feedback! I'm glad to hear that Alf, Tory, and Alyssa took great care of you before, during and after your visit. Please let us know if we can answer any questions for you or if we can provide you with any additional assistance. We look forward to serving you again! Kristen Bowen General Manager (704) 379-8300

November 24, 2023

Always a great experience with Charles at Audi of Northlake! Timely, courteous, and professional! Gets it right every time! More

by jeter.stacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hinshaw
Nov 28, 2023 -

Audi Northlake responded

jeter.stacy, thank you so much for taking the time to share about your recent service visit at Audi Northlake. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with Charles and our team. Thank you for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

November 18, 2023

I took my Audi in for service for the first time and got Clara Quindes as my service Advisor. She made it very easy to schedule a appointment and her communication threw out the process was exceptional. More

by Genepatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Quindes
Nov 21, 2023 -

Audi Northlake responded

Genepatel, thank you so much for taking the time to share about your recent service visit at Audi Northlake. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with Clara and our team. Welcome to our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

November 17, 2023

Great dealership to work with. Work on my car was done correctly and quickly. Would recommend to everyone More

by snesbit1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spenser, Mike estrada
Nov 18, 2023 -

Audi Northlake responded

snesbit1969, thank you for taking time to leave us a 5-star review and giving Mike and our team the opportunity to service your Audi. We appreciate your support and look forward to being of service again. Have a great day! Kristen Bowen General Manager (704) 379-8300

November 16, 2023

Sent my audi there with an evap code on and they found a way to make me.pay almost 4000 dollars for problems they created in the shop.better be rich if you take your car there or have a lawyer on stand by. More

by bosyboyd45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Entire service department
Nov 23, 2023 -

Audi Northlake responded

Mr. Boyd, we are glad we earned the 5 star rating. We are currently working together to finish the final repairs on your A5 to make sure it is road ready. If you have any additional concerns or questions please contact me directly! Matthew Woods Service Manager (704) 379-8326

November 09, 2023

This is our second purchase at Audi Northlake working with Ron Ayoub and we are completely satisfied with our purchase(s). Ron is very knowledgeable and is easy to work with. Thank you Ron and Audi Nort More

by ELAINE0851
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Ayoub And Finance Manager
Nov 11, 2023 -

Audi Northlake responded

ELAINE0851, thank you so much for your 5-star feedback! I'm glad to hear that Ron and took great care of you during your visit. Please let us know if we can answer any questions for you or if we can provide you with any additional assistance. We look forward to serving you again! Kristen Bowen General Manager (704) 379-8300

November 01, 2023

Purchase a 23” Audi A8, the sales team & finance manager Tory Jones gave me a 5 star experience. More

by Gtl09191985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tory Jones
Nov 03, 2023 -

Audi Northlake responded

Gtl09191985, thank you so much for taking the time to share about your experience at Audi Northlake! We are thrilled to hear that Tory provided you with a 5-star purchase experience. We appreciate your business and look forward to serving you again in the future. Have a great day! Kristen Bowen General Manager (704) 379-8300

October 31, 2023

I had the pleasure of working with the business manager Tory Jones. I can’t express how appreciative I am of our interaction. He made the process seamless. He was very transparent and answered all of my qu More

by Tracey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tory Jones
Nov 02, 2023 -

Audi Northlake responded

Tracey, thank you for taking time to leave us a 5-star review and giving Tory and our team the opportunity to assist you with your purchase. We appreciate your support and look forward to being of service again. Have a great day! Kristen Bowen General Manager (704) 379-8300

...
4
...