Audi Norwell

Perfect Experience! I went into the dealership on my day off and they were having a store meeting. I asked for salesman Nick Loose. Nick saw me and came right over and we I went into the dealership on my day off and they were having a store meeting. I asked for salesman Nick Loose. Nick saw me and came right over and we both exchanged pleasantries and we were off. I told him what I was interested in and he brought me to that exact car. Everything was smooth and easy and everything I asked him he answered with ease and confidence. There is no doubt that my next vehicle with come from Audi Norwell and be sold to me by Nick Loose. More

2018 Q7 - No Regrets!!! I recently bought a 2018 Audi Q7 and could be more pleased with the experience. Going into the dealership I knew the car I wanted and was ready to go I recently bought a 2018 Audi Q7 and could be more pleased with the experience. Going into the dealership I knew the car I wanted and was ready to go through a long drawn out process where I was going to have to play the negotiating game to get what I wanted. I couldn't have been more wrong at the end result. I worked with Ken Bourne to find the right car with at the right price. Ken and the staff at Audi Norwell made the luxury car buying experience an enjoyable one. The general manager even checked in on the process to make sure that my needs and expectations were being met. I would have no hesitation recommending Ken & Audi Norwell to my friends and family. More

Awsome place to do business I went in looking for a preowned car, originally an A4 a few months back. They didn't have what I was looking for. My salesman Chris said he would fol I went in looking for a preowned car, originally an A4 a few months back. They didn't have what I was looking for. My salesman Chris said he would follow up with me when something I was looking for came in. Well a month later i get a phone call from Chris saying my car just showed up. Excellent followup and service. More

Best Audi A4 Friendly Dealership I was having my 8 year old Audi being serviced and decided to look at the new models. I met Ken Bourne an Audi Brand Specialist. He was great knowled I was having my 8 year old Audi being serviced and decided to look at the new models. I met Ken Bourne an Audi Brand Specialist. He was great knowledgeable friendly no pressure. He not only focused on my needs but what was important for my wife. We test drove the new A4. The Dealership worked with in my budget. I never expected to drive home in a new car that day but, I did. I returned to the Dealership about 3 weeks later and Ken answered all my questions and was patient with all my questions. I can not recommend Audi Norwell and Ken Bourne enough. More

My Q7 2018 I bought a new Q7 this summer, it is a wonderful car.... lots of technology that can be confusing but my sales person Ken Bourne made everything simpl I bought a new Q7 this summer, it is a wonderful car.... lots of technology that can be confusing but my sales person Ken Bourne made everything simple and straightforward to understand. The dealership is wonderful and everyone is so friendly. The receptionist ( I don’t know here name) is very friendly and helpful. I would suggest you go to Audi Norwell to look at the new Audi’s and ask for Ken Bourne he is very patient with all your questions. More

Lease on my Audi Q7 I am very pleased to chose Audi of Norwell as my dealer. They where able to get the car I was looking for. Tom, sales person, was great, he explained I am very pleased to chose Audi of Norwell as my dealer. They where able to get the car I was looking for. Tom, sales person, was great, he explained everything in detail about the car and was great to work with. Highly recommend this dealership, their service is great, the provide you with replacement car when your car is in the shop, also they pick up and drop of your car at your home or place of work. More

Service is terrible Do not use this dealership for service. I took my Audi I purchased there last year for two recalls. The first service call my vehicle came back as Do not use this dealership for service. I took my Audi I purchased there last year for two recalls. The first service call my vehicle came back as with fingerprints in grease all over the headliner and other area's of the interior. When I brought this to the service reps attention he did not really take me seriously, I had to pay an auto detailer to get them cleaned up at my expense. The other service recall demonstrated how unorganized the service department is. I called ahead to make an appointment but when I arrived I was told the parts necessary to complete the repair were not available yet I finally got them to agree to look at my car and make any repairs necessary. When the repairs were done they informed me that they I would have to pay for any additional repairs in other words the recall item was fixed as far as they were concerned even though they did not have the parts. JUST AVOID this dealership. Their personal have an "we are doing you a favor attitude" For any dealer this unacceptable but for an Audi dealer this is just not worth my time. More

great job they did an amazing job i worked with george proto he and his team at audi were great ill be back there in the future for sure they did an amazing job i worked with george proto he and his team at audi were great ill be back there in the future for sure More

Fool me once In a nutshell, I had brakes, rotors, front tires and an alignment done just under 12K miles at Audi of Nashua, NH over a year ago. This is truly the In a nutshell, I had brakes, rotors, front tires and an alignment done just under 12K miles at Audi of Nashua, NH over a year ago. This is truly the best dealer around and where I purchased the RS-7 (and ultimately they bought it back this past weekend, 26 Aug 17), and they claimed all this work as warranty. Having relocated from North of Boston to the South Shore last summer (Jun, 2016), I now had to use the closest dealer, which was/is Audi of Norwell, MA.. Interestingly I brought the RS-7 to Audi of Norwell for 25K miles service at the end of July (17) this year and they told me I needed front brakes, rotors, tires and a front end alignment again ($3900). What am I to do, I had the work done and paid it. What makes this so odd to me is if I had the work done last summer and have a winter set of wheels as well that get put on in the fall (Nov (16) –Mar (17), how the heck can I need all this work done again a year later/12K miles more??? As Shakespeare once said, “Something is rotten in the state of Denmark.” And I’ll mention I dropped the RS-7 off on a Thursday, they called me to come get the car on Friday. The following Monday they called back and told me they put the old tires back on and there was miscommunication for ordering the new ones. Total clown show. Bottom-line, loved my Audi’s. The product is awesome. As for servicing them, George Horne wrote, “Fool me once, shame on you” and you know the rest…. More

Great place to buy a car. Nick Losee was very helpful in the whole sales process! Will by from again! First time buying a car from these guys. Great after service for repair is Nick Losee was very helpful in the whole sales process! Will by from again! First time buying a car from these guys. Great after service for repair issues. Guys in service were great. More