
Audi Norwell
Norwell, MA
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Great Experience I spent some time on the internet investigating crossover vehicles. The Q7 was ideal. I went to several dealerships to check out a few different compe I spent some time on the internet investigating crossover vehicles. The Q7 was ideal. I went to several dealerships to check out a few different competitiors and then came to the Audi Norwell. Nick Losee was the first salesman that came over to me and was extremely nice and a very good listener. I told him what was important for me to have in the vehicle and he helped me identify the right Audi vehicle and the interior package within my price range. The dealership on a whole was straightforward and didn't waste any time getting the deal done. I found Nick Losee to be amazing in answering all my questions, particularly with technology that comes with the Audi product. Instead of handing me the maual, Nick actually spent time showing me how to use it. It was an overall great experience! More
Q7 Purchase I recently purchased a 2017 Q7 form Audi Norwell. Great experience ! Tom Smelstor was the Audi Brand Specialist (Sales Person) I worked with. Tom i I recently purchased a 2017 Q7 form Audi Norwell. Great experience ! Tom Smelstor was the Audi Brand Specialist (Sales Person) I worked with. Tom is very personable, honest and easy to work with. Class act for a great brand. I have also had my vehicles serviced at this dealership for many years. The service is consistently top notch. I would highly recommend this dealership. More
Perfect Experience! I went into the dealership on my day off and they were having a store meeting. I asked for salesman Nick Loose. Nick saw me and came right over and we I went into the dealership on my day off and they were having a store meeting. I asked for salesman Nick Loose. Nick saw me and came right over and we both exchanged pleasantries and we were off. I told him what I was interested in and he brought me to that exact car. Everything was smooth and easy and everything I asked him he answered with ease and confidence. There is no doubt that my next vehicle with come from Audi Norwell and be sold to me by Nick Loose. More
2018 Q7 - No Regrets!!! I recently bought a 2018 Audi Q7 and could be more pleased with the experience. Going into the dealership I knew the car I wanted and was ready to go I recently bought a 2018 Audi Q7 and could be more pleased with the experience. Going into the dealership I knew the car I wanted and was ready to go through a long drawn out process where I was going to have to play the negotiating game to get what I wanted. I couldn't have been more wrong at the end result. I worked with Ken Bourne to find the right car with at the right price. Ken and the staff at Audi Norwell made the luxury car buying experience an enjoyable one. The general manager even checked in on the process to make sure that my needs and expectations were being met. I would have no hesitation recommending Ken & Audi Norwell to my friends and family. More
Awsome place to do business I went in looking for a preowned car, originally an A4 a few months back. They didn't have what I was looking for. My salesman Chris said he would fol I went in looking for a preowned car, originally an A4 a few months back. They didn't have what I was looking for. My salesman Chris said he would follow up with me when something I was looking for came in. Well a month later i get a phone call from Chris saying my car just showed up. Excellent followup and service. More
Best Audi A4 Friendly Dealership I was having my 8 year old Audi being serviced and decided to look at the new models. I met Ken Bourne an Audi Brand Specialist. He was great knowled I was having my 8 year old Audi being serviced and decided to look at the new models. I met Ken Bourne an Audi Brand Specialist. He was great knowledgeable friendly no pressure. He not only focused on my needs but what was important for my wife. We test drove the new A4. The Dealership worked with in my budget. I never expected to drive home in a new car that day but, I did. I returned to the Dealership about 3 weeks later and Ken answered all my questions and was patient with all my questions. I can not recommend Audi Norwell and Ken Bourne enough. More
My Q7 2018 I bought a new Q7 this summer, it is a wonderful car.... lots of technology that can be confusing but my sales person Ken Bourne made everything simpl I bought a new Q7 this summer, it is a wonderful car.... lots of technology that can be confusing but my sales person Ken Bourne made everything simple and straightforward to understand. The dealership is wonderful and everyone is so friendly. The receptionist ( I don’t know here name) is very friendly and helpful. I would suggest you go to Audi Norwell to look at the new Audi’s and ask for Ken Bourne he is very patient with all your questions. More
Lease on my Audi Q7 I am very pleased to chose Audi of Norwell as my dealer. They where able to get the car I was looking for. Tom, sales person, was great, he explained I am very pleased to chose Audi of Norwell as my dealer. They where able to get the car I was looking for. Tom, sales person, was great, he explained everything in detail about the car and was great to work with. Highly recommend this dealership, their service is great, the provide you with replacement car when your car is in the shop, also they pick up and drop of your car at your home or place of work. More
Service is terrible Do not use this dealership for service. I took my Audi I purchased there last year for two recalls. The first service call my vehicle came back as Do not use this dealership for service. I took my Audi I purchased there last year for two recalls. The first service call my vehicle came back as with fingerprints in grease all over the headliner and other area's of the interior. When I brought this to the service reps attention he did not really take me seriously, I had to pay an auto detailer to get them cleaned up at my expense. The other service recall demonstrated how unorganized the service department is. I called ahead to make an appointment but when I arrived I was told the parts necessary to complete the repair were not available yet I finally got them to agree to look at my car and make any repairs necessary. When the repairs were done they informed me that they I would have to pay for any additional repairs in other words the recall item was fixed as far as they were concerned even though they did not have the parts. JUST AVOID this dealership. Their personal have an "we are doing you a favor attitude" For any dealer this unacceptable but for an Audi dealer this is just not worth my time. More
great job they did an amazing job i worked with george proto he and his team at audi were great ill be back there in the future for sure they did an amazing job i worked with george proto he and his team at audi were great ill be back there in the future for sure More