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Audi Novi

Novi, MI

4.4
369 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Novi Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Audi dealer in the area - Audi Novi is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located at 24295 Haggerty Rd in Novi, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service! * Figures current at the time this was posted.
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24295 Haggerty Rd.

Novi, MI

48375

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Showing 369 reviews

October 30, 2025

Justin makes bringing my car in for service the easiest and most confident exapeience. He exsplains before and after to me tomake sure I understand. I will always bring my car to Justin , he is honest and More

by joannshay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Osborn
Oct 30, 2025 -

Audi Novi responded

We are so grateful for your wonderful feedback, Joann! We will let Justin know how much you appreciate his hard work. Thank you for choosing Audi Novi!

October 30, 2025

i've done business with Audi for a long time and Justin has been nothing but professional, accommodating, kind and very helpful More

by Ssemandoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin in service, Lee Sadek
Oct 30, 2025 -

Audi Novi responded

Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Audi Novi.

October 30, 2025

Professional. Courteous. Quick. Albeit expensive but that just may be the Audi brand in general. More

by mstelmaszek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Oct 31, 2025 -

Audi Novi responded

Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Audi Novi.

October 30, 2025

My work was completed on-time and for what I was expecting. The recommended additional services were helpful to understand, but not pushed on me which I appreciated. New building is nice and easier More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessika Dlugosz
Oct 31, 2025 -

Audi Novi responded

Hi TC, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Audi Novi.

October 30, 2025

Justin was very effective and efficient in providing the services and thank you for the same. More

by Sankar.sadasivam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerron Contratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Osborn
Oct 31, 2025 -

Audi Novi responded

Hi Sankar, We appreciate the review. We are glad your time with us was a good experience. We hope to see you again here at Audi Novi.

October 29, 2025

Service was done in a timely manner and they gave my car back to me washed. Justin was my advisor and he was kind. More

by Zaiinnaabb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Oct 30, 2025 -

Audi Novi responded

Hi Zaiinnaabb, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Audi Novi.

October 29, 2025

Scheduling my service was easy and efficient. They were even accommodating when I had to make changes to my schedule. I appreciated the fact that they washed my car before returning it to me. More

by Emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin in Service
Oct 30, 2025 -

Audi Novi responded

Hi Emily, Thank you for the review. We are glad your time with us was an easy experience. We hope to see you again here at Audi Novi.

October 29, 2025

Service was great, got me in and out without an appointment. Fast and courteous. Would highly recommend. More

by Haroldharley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaren
Oct 30, 2025 -

Audi Novi responded

Hi Harold, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Audi Novi.

October 22, 2025

My experiences at this dealership has not been great in the past but whether it’s the new location or dealing with Justin in service, I had a great experience this time. Took care of a recall on the same More

by Jules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin (service)
Oct 22, 2025 -

Audi Novi responded

Jules, it's fantastic to hear that Justin and the team made your recent experience a 5-star one at Audi Novi. We appreciate your business and hope to work with you again in the future. Have a great day!

October 19, 2025

Beautiful new dealership in Novi, better location than before and easier access. Would definitely recommend. More

by b.m.bollinger
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Dlugosz
Oct 20, 2025 -

Audi Novi responded

Hi, Thank you for the review. We are glad your time with us was an easy experience. We hope to see you again here at Audi Novi.

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