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Audi Novi

Novi, MI

4.4
379 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Audi Novi Professional, certified sales staff - Audi has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Audi dealer in the area - Audi Novi is the Audi sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located at 24295 Haggerty Rd in Novi, we make it very easy to get to our facility. Accessing our location from I-696 or I-275 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Experienced service department - Our technicians have been trained to work specifically on Audi vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service! * Figures current at the time this was posted.
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24295 Haggerty Rd.

Novi, MI

48375

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Showing 379 reviews

October 11, 2025

Great new location and quick oil change services were provided. The waiting area is nice. More

by yelreib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hamama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2025 -

Audi Novi responded

Hi Yelreib, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Audi Novi.

October 09, 2025

It was a nice experience. The person helping me was very efficient and I greatly appreciate being able to get a loaner vehicle. That’s of the utmost importance to me. More

by jeremymichaelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Sadek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hamama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Tharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Odoerfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerron Contratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Latour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

Audi Novi responded

Hi Jeremy, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Audi Novi.

October 08, 2025

Super friendly staff and work was completed on time, I couldn’t ask for more! More

by 1277tuohyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerron Contratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2025 -

Audi Novi responded

Hi, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Audi Novi.

October 07, 2025

Great experience - James Mikko was my service advisor. Very professional and knowledgeable. However ever since I got my vehicle back there has been this ‘turbo whistle’ noise from my AC so I’ll need to br More

by Miny95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mikko
Oct 08, 2025 -

Audi Novi responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Audi Novi.

October 07, 2025

Everything went smoothly , for sure I will back again. Thank you for your professional service. More

by .r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 08, 2025 -

Audi Novi responded

Hi, Thank you for the review. We are glad your time with us was a smooth experience. We hope to see you again here at Audi Novi.

October 06, 2025

james in service department was beyond helpful and very nice to work with. Made sure we were satisfied More

by schram.amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
james in service
Oct 07, 2025 -

Audi Novi responded

Hi, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Audi Novi.

October 04, 2025

The service dependent is always friendly, informative and whenever possible accommodating. (Example shuttle service). They keep you informed of the progress. They don’t pressure sell additional work they r More

by makrogel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Oct 06, 2025 -

Audi Novi responded

Hi Makrogel, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at Audi Novi.

October 02, 2025

Jessika Dlugosz Always does a great job follows up, punctual friendly. Cares about customers. The service experience actually led to a purchase of certified preowned Audi More

by byroncancelmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessika Dlugosz
Oct 02, 2025 -

Audi Novi responded

Hi Byron, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Audi Novi.

September 30, 2025

Expensive but trustworthy. Unfortunately I forgot to inquire about coupon incentives and they didn’t mention. More

by Lindaymckinley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
This was a service call. Names unknown.
Sep 30, 2025 -

Audi Novi responded

Thank you for sharing your feedback! We’ll be sure to pass your feedback along to all of us at Audi Novi to ensure we are going above and beyond for our guests!

September 29, 2025

I'm a Michigan native and decided to get my first oil change during my recent visit. My experience was seamless as my service was timely. Thank you More

by jj2395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Sep 30, 2025 -

Audi Novi responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Audi Novi.

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