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Audi Ontario
Ontario, CA
3,073 Reviews
Audi Ontario is now open and serving nearby Chino and Rancho Cucamonga with a great selection of new and used Audi vehicles. We are excited to bring the Audi brand to the city of Ontario, California. We feature a great selection of new and used vehicles and soon will complete our state-of-the-art service center that's ready to take care of your routine maintenance and service needs. We serve Audi shoppers and owners in the Inland Empire near Ontario, Chino, Rancho Cucamonga and Los Angeles areas. Give us a call if you need any assistance. We are here to help!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,073 reviews
August 29, 2019
Great customer service! Yalonda Conrad was great to work with! She was very knowledgeable and informative. We did not feel pressure to buy the car like most dealerships. We w Yalonda Conrad was great to work with! She was very knowledgeable and informative. We did not feel pressure to buy the car like most dealerships. We would definitely go back again in the future. The process was very quick and efficient. We are so glad that we came across her and Audi Ontario. More
by sw87
Employees Worked With
Dean Vetricek, Yalonda Conrad
August 29, 2019
Jay Baik made the visit excellent Highly recommend Jay Baik. Our visit to purchase a pre-owned Audi A3 started off less-than-stellar because Dealership thought our appointment was for Highly recommend Jay Baik. Our visit to purchase a pre-owned Audi A3 started off less-than-stellar because Dealership thought our appointment was for another day despite an email communication in our hand with the date listed. They proceeded to have us sit and wait while they took an unusually long time to retrieve the two vehicles we had arranged via email to view, including reveal that one of the vehicles was unavailable for viewing afterall. What?! Jay Baik was the ONLY employee, amongst many around us, who came up and actually apologized directly and specifically for the miscommunication and offered to see what he could do to make things right. Chris Blair was pleasant and professional, but did not appear to directly address our disappointment and offer to rescue our customer experience. Throughout the purchasing process Jay referred to the original communications error, the inexplicably odd wait times, as well as the strange unavailability of the vehicle we'd rarranged to look at...and he worked with us to get the vehicle we were looking for and jumped through several bureaucratic and procedural hoops because he wanted to help us have a positive impression of our car buying experience. I DEFINITELY recommend Jay Baik. Ask for him. More
by Devon Hughes
August 28, 2019
Outstanding It was nice and easy and fast and done professionally I was taken care fast and I didnt stay to long and was very helpful It was nice and easy and fast and done professionally I was taken care fast and I didnt stay to long and was very helpful More
by jose pech
Employees Worked With
Jonathon Hinks
August 28, 2019
Trust worthy Main reason why I chose this dealership is for the simple fact that I can trust them, there’s not a lot of dealerships like them. Main reason why I chose this dealership is for the simple fact that I can trust them, there’s not a lot of dealerships like them. More
by Aaron22
Employees Worked With
Raymundo Lopez, Chris Davilia
August 27, 2019
Excellent salesman jhovan Coronado My experience at this Audi was simple and fast. I highly recommend this dealership and especially using jhovan Coronado. Overall I will recommend th My experience at this Audi was simple and fast. I highly recommend this dealership and especially using jhovan Coronado. Overall I will recommend this man and dealership More
by Geno1961
Employees Worked With
Jhovan Coronado
August 27, 2019
Jhovan is a great guy to deal with I just bought the brand new e-tron from Audi Ontario. I made the reservation online September 2018, Jhovan Coronado contacted me right after the reser I just bought the brand new e-tron from Audi Ontario. I made the reservation online September 2018, Jhovan Coronado contacted me right after the reservation was made. During the period he keeping me update with the statue of the etron with all the details. And tried hard to find the best finance solution to perfectly fit me. Thank you Jhovan. More
by JS
Employees Worked With
Jhovan Coronado
August 27, 2019
Kevin was very friendly I like the fast service when purchasing my vehicle. I did not feel pressured in anyway and I was happy with the price. I was glad that the dealer was I like the fast service when purchasing my vehicle. I did not feel pressured in anyway and I was happy with the price. I was glad that the dealer was able to take my vehicle to my house since I had my other vehicle with me. Overall, great customer service. More
by JANET L
Employees Worked With
Kevin Gonzalez
August 26, 2019
Great customer service Can’t thank jonathon enough he did some outstanding work on my car without asking. I can honestly say they do go above and beyond Can’t thank jonathon enough he did some outstanding work on my car without asking. I can honestly say they do go above and beyond More
by Rick2001
Employees Worked With
Hinks
August 26, 2019
Jay at Ontario Audi was great! I just returned from Ontario Audi. It ended up taking over three hours to buy a pre-owned car. I had narrowed my decision to two cars before I arriv I just returned from Ontario Audi. It ended up taking over three hours to buy a pre-owned car. I had narrowed my decision to two cars before I arrived for my appointment, and it took just minutes to make my choice once I was able to see both cars. J ay navigated me through the buying process He apologized for the delays beyond his control, and really sympathized with me. I felt his genuine sincerity, and willingness to go the extra mile to make sure I was happy with my purchase and the buying experience in general. Since the car had a windshield crack, he offered to deliver it to me once it was fixed. I was so happy and impressed with this gesture of thoughtfulness. He is a really nice person, and not a "high pressure" type, which I appreciated. The finance person John, was very efficient, and really knows his business. He realized that I was tired of waiting around and did not waste my time. More
by C. W., from Hollywood
August 25, 2019
A6 New Lease, New Customer My wife and I are extremely happy with the service and experience we had at Audi Ontario. Estevan Alvarez was excellent and we loved dealing with him. My wife and I are extremely happy with the service and experience we had at Audi Ontario. Estevan Alvarez was excellent and we loved dealing with him. No pressure, very knowledgeable, and super professional which made our car shopping experience easy and enjoyable. This was our first time visiting Audi Ontario or any Audi dealership and we were always treated with a smile and friendly attitude by Estevan. We have definitely fallen in love with our Audi A6 and Audi of Ontario. More
by Santy59
Employees Worked With
Estevan Alvarez
