Audi Ontario

Engine mount issue My almost seven year old Audi A6 developed rattling and squeaking symptoms coming from below the car. I had initially thought that this was due to wo My almost seven year old Audi A6 developed rattling and squeaking symptoms coming from below the car. I had initially thought that this was due to worn out control arms. Service Advisor Chris Davila and Technician Darrin Bitterolf were able to diagnose the problem, which was due to worn engine mounts that had leaked hydraulic fluid. This was a crucial part to replace, and now the car is back to its former smooth ride. Thanks, Darrin and Chris! More

No common courtesy Doesn’t care for the customers. Adrian is rude and standoffish. Adrian and Amber made of my children feel humiliated because of their sexual preferenc Doesn’t care for the customers. Adrian is rude and standoffish. Adrian and Amber made of my children feel humiliated because of their sexual preference. More

Great experience!!! This was the second Audi we have gotten at Audi Ontario. Both times Jhovan has gone above and beyond helping us and trying to find us the best deal. W This was the second Audi we have gotten at Audi Ontario. Both times Jhovan has gone above and beyond helping us and trying to find us the best deal. We appreciate the support and friendliness by the staff. We recommend Audi Ontario for their attentiveness to customers and finding the right vehicle for your money. We love our A4 and Q5! More

Extremely Positive We purchased a new Q8 through the Ontario Audi dealership. Dana Clayton was the Sales Manager and was extremely anxious to help us get the car orde We purchased a new Q8 through the Ontario Audi dealership. Dana Clayton was the Sales Manager and was extremely anxious to help us get the car ordered and priced right. We had not had a positive interaction with other local Audi Dealers. The Q8 is a very complicated car with a multitude of options in its controls for driving, safety, information, and entertainment. My wife was initially so overwhelmed when we got the car that she was ready to return it!! However we were given an appt with Raymundo Lopez to get us on our feet. We met with him on three sessions, and I have now talked with him on his cell phone numerous times. Bottom line: my wife now loves the car & is totally excited about completely engaging in the options it offers. This would never have happened without Raymundo. He was well dressed, clean, and enthusiastic. He was extremely polite, patient, and understanding. His dynamic enthusiasm and training came through and saved the day. We went through the various aspects of the vehicle systems and interfaces one by one with a very compassionate and patient attitude. He was happy to repeat and review areas as needed. Finally he made himself readily available by phone to continue to help in the future as well. He is a great asset to the Audi organization and to the Ontario dealership in particular. My wife and I cannot express how his positive attitude, excitement , and desire to help us really made this auto purchase a wonderful experience for us both and has us extremely enthusiastic and excited about our new Q8! More

It was time FIRST, A LITTLE HISTORY. I purchased my 2013 Audi Q7 at a dealership that will remain un-named, and I had always had my car serviced there. At 25k m FIRST, A LITTLE HISTORY. I purchased my 2013 Audi Q7 at a dealership that will remain un-named, and I had always had my car serviced there. At 25k miles, that dealership told me I needed new brakes and rotors. I went home and removed the wheels, measured the calipers and found them to have plenty of remaining disc thickness above Audi's service recommendation. I drove the car another 25k miles before needing them replaced. At my 45k service, they told me I needed a new battery at a cost of 650 dollars. I refused, having no indication at all that the battery was about to fail. I did take the car to another Audi dealer as well as a European auto repair center that services Audi and was told my battery was fine. Also, since the day my car was purchased, I averaged maybe 14 to 16 MPG and always complained at every service about the low fuel mileage. Always told that there was nothing wrong with my vehicle. At the 45k service I was told my fuel canister had a leak and needed repair. Of course it was out of warranty but I went ahead and had them repair it for 650 dollars. Since that repair, my mileage has averaged 16-18.5 MPG. AND THEN I FOUND AUDI ONTARIO: I just had the 65k service completed by Audi Ontario and couldn't be happier. Chris Davila was my consultant and was super helpful. I had the tires replaced, a 4 wheel alignment and the service completed. They did find a leaky water pump, so it was repaired as well. Chris and the staff were honest and fair. I did have them check the battery and yes, it still does not need to be replaced. Overall, I had a great experience here and again, Chris was the best. I will certainly return back to Audi Ontario for my future Audi service needs. More

Love my new Audi Can’t say enough about my car buying experience with Christopher Blair at Audi of Ontario. He was extremely knowledgeable in every area......first cla Can’t say enough about my car buying experience with Christopher Blair at Audi of Ontario. He was extremely knowledgeable in every area......first class treatment at every step. I highly recommend Audi of Ontario and Chris especially. More

Estevan Alvarez came recommended to us for good reason When deciding to buy at Audi Ontario, we were delighted to hear that this was a Walters owned facility. Having had a great relationship with other Wal When deciding to buy at Audi Ontario, we were delighted to hear that this was a Walters owned facility. Having had a great relationship with other Walters employees at a different dealership, we called and asked them to refer us to someone we could trust. Estevan Alvarez was referral and he was great to work with. Super responsive and great knowledge of the product. By far one of the smoothest and most professional transactions we have had in many years of buying vehicles. His walk through of the vehicle operation was amazing! He has our business and we will be send our friends and family his way. More

Audi Service and diagnostics I have always had great experiences at my local Audi dealership here in Ontario. On this service request I had a whistling sound that was coming from I have always had great experiences at my local Audi dealership here in Ontario. On this service request I had a whistling sound that was coming from my engine. Chris Davilia, had helped me out on previous times and scheduled my visit. once I arrived he had a technician waiting to accompany me on a drive to explain and identify the noise. the check in was smooth and very professional. David kept me updated with photos and text with the status of my inspection and repair. I always feel confident taking my car to Ontario Audi! Thanks, Jimmy More

Anniversary TT Super happy with the car and the sales service they bent over backward to get the car to the price we wanted to pay for this vehical. Super happy with the car and the sales service they bent over backward to get the car to the price we wanted to pay for this vehical. More

Zachary White, a conscientious and detailed sales person Buying a car is always been a challenging experience until now. The time we spent was without stress and being able to make a purchase on the same day Buying a car is always been a challenging experience until now. The time we spent was without stress and being able to make a purchase on the same day made us feel very good. More