Audi Ontario

Had a great experience! We worked with Zachary White to lease our Audi A4 and he was very helpful in finding us the deal that would work for us and stay to his word on what h We worked with Zachary White to lease our Audi A4 and he was very helpful in finding us the deal that would work for us and stay to his word on what he promised us. The purchase went very smoothly and we got our car keys in our hands in a matter of minutes. More

Service was awesome and got it done really fast. Erik was knowledgeable on the vehicle and what is going on with my vehicle. Erik was also fast on the update was awesome and got it done really fast. Erik was knowledgeable on the vehicle and what is going on with my vehicle. Erik was also fast on the update and explain though until my questions were answered. More

Good customer service Erik Garcia is very helpful. ;) he followed up with my concerns and answered all of my questions to the best to his knowledge. Has a very clamed pers Erik Garcia is very helpful. ;) he followed up with my concerns and answered all of my questions to the best to his knowledge. Has a very clamed personality which makes it very easy to work with. More

Oustanding Customer Service The dealer quickly offered me an excellent alternative when the car I wanted was taken earlier by another customer. They agreed on my asking price in The dealer quickly offered me an excellent alternative when the car I wanted was taken earlier by another customer. They agreed on my asking price in less than 5 minutes. The sales representative was friendly, courteous and helpful. More

Estevan is AMAZING! 1st and foremost, Estevan has the best etiquette ever as a salesperson. From beginning to and, he was very patient with me. He wasn't like most other 1st and foremost, Estevan has the best etiquette ever as a salesperson. From beginning to and, he was very patient with me. He wasn't like most other car salesmen. He was not pushy nor was he overbearing. He allowed me to make the best decision that was right for me. He has been extremely helpful through the entire process, and he even took the extra time to explain certain features of my car. I feel very supported by him. He has the best personality ever and I couldn't have asked for a better person to help me with my purchase. I highly recommend him. He is very informative and caring. I would definitely go back and deal with him in the future. More

Great service Service was great amber Garcia was so friendly and Conrad Castillon so helpful so Mach atención they fix my car right away I don’t have to wait for so Service was great amber Garcia was so friendly and Conrad Castillon so helpful so Mach atención they fix my car right away I don’t have to wait for so long thanks to this two people for great job More

2009 Audi IT shouldn't take this long to replace one assist sensor. The actual installing didn't take but an hour and a half that's fine but what led up to g IT shouldn't take this long to replace one assist sensor. The actual installing didn't take but an hour and a half that's fine but what led up to getting the part and having it prepared for the grill took to long. But as always there was nothing else wrong or I've never had any other problems there I enjoy going there and enjoying the staff . More

Service “Emergency” I needed help fast. On a Tuesday night I was parked at a hospital while my wife was having her broken leg tended to. When we came out, my battery had I needed help fast. On a Tuesday night I was parked at a hospital while my wife was having her broken leg tended to. When we came out, my battery had died, stranding us in a parking structure. I was able to get a jump and drive home. My wife had another spot the next morning and my car barely turned over. Audi agreed to get me in and out with a new battery in under 1 1/2 hours. They did it! Thanks go out to Erik Honn at Ontario Audi for making it happen! More

Auto Service I take my car there because of the great customer service and person touch although I did not see the guy that usually writes up the invoice. Cashing I take my car there because of the great customer service and person touch although I did not see the guy that usually writes up the invoice. Cashing out was not good. The Cashier did not have anything to say, I asked questions and she did not engage. This makes me sad, may need customer service training. Other than that, I will return. Respectfully, Yvonne More

Great Customer Service Bought my first new car from this dealership and Ian Smith made it a great experience. I have dealt with many dealerships and sales people and this w Bought my first new car from this dealership and Ian Smith made it a great experience. I have dealt with many dealerships and sales people and this was by far our best experience. No pushy "sales" experience here. I would definitely recommend this dealership. After our purchase of my A5 Sportback the head of the dealership came out to talk with us and thank us. Go see Ian Smith if you are looking for an Audi. More